Is texas drivetrain perf. Closed ?
Is texas drivetrain perf. Closed ? I left 3 msgs & 2 e-mails since Mon. with no replies ?Just wondering if anybody has heard from them.My trans is ready to ship but do not want any issues like 6 speed inc had .
I usually get replies about 2 weeks later. There's been similar threads and most of the locals report that his (Jason) shop is overflowing with work and he's working hard to get work sent back out instead of answering emails, etc.. YMMV
That is GREAT he is so busy but not good if you do not return calls or e-mails .I will call you back from my shop even if it is 9:00 pm.Not 3 days later .
After all the good reviews I was looking forward to his build for my trans as well as the fix for the 5-6 gear vibration .
After all the good reviews I was looking forward to his build for my trans as well as the fix for the 5-6 gear vibration .
Yea I hate to add to this. I just bought a clutch from them a few months back and I am having some issues with it. I have left two messages and an email asking for someone to call me and finally got an email saying he would call me first thing today which still have not heard anything. I had heard how great the customer service was but I am starting to question this.
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Nothing to worry about, like the problems with Six Speeds Inc.
Within this past year, we have been growing more than ever, and quite honestly I am still getting accustomed to this. It's a full-time job just to answer all the calls and emails and I'm the only one who deals with all the technical side.
Up until 1.5 years ago, I was a one-man operation, so a lot has changed.
Also, I've got about 10 projects going with designing new parts, including a clutch master but thats still far off from being done.
I don't have time to check me PMs here at all, so I put that notification into my sig to Email or Call for the quickest reply.
But thanks Mike! That is true. I usually have to make time to get in front of the computer (one hour per day if I'm lucky), but I have a life too. So I'm trying not to work too ugh more than 40-45hrs per week.
I've been contemplating setting up a cell# so customers can text me for quick questions and whatnot. I think it would be a cool and effective idea.
Sorry for all the BS with that, as it sucks when the carrier (UPS) makes me look bad! Your kit will be there Friday. If you still need the tracking number, call my cell 817-3oo-684o
Anyhow, insurance is a great thing!
Yea I hate to add to this. I just bought a clutch from them a few months back and I am having some issues with it. I have left two messages and an email asking for someone to call me and finally got an email saying he would call me first thing today which still have not heard anything. I had heard how great the customer service was but I am starting to question this.
Call or Text my cell ---> 817-3oo-684o
I'm finally getting more caught up now, so it should be a problem at all to get in touch.
Yeah, this was the SECOND time this has happened with a clutch kit within the last 3 months. It has also happened the other way around with parts being shipped to me from GM and other major suppliers. I'm seriously considering switching away from UPS
Sorry for all the BS with that, as it sucks when the carrier (UPS) makes me look bad! Your kit will be there Friday. If you still need the tracking number, call my cell 817-3oo-684o
Anyhow, insurance is a great thing!
Sorry for all the BS with that, as it sucks when the carrier (UPS) makes me look bad! Your kit will be there Friday. If you still need the tracking number, call my cell 817-3oo-684o
Anyhow, insurance is a great thing!
