Question about refund
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TECH Enthusiast
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From: Tellico Plains, TN
Question about refund Okay, quick question that I would like an answer from unbiased parties such as yourselves. Bought a fairly big ticket item, over $1000. Was not anywhere near the described condition. I told the seller I wanted a refund. Pics were sent and he agreed to refund money, said it would take a couple of weeks to get the money as he had already spent it. Gave 2 weeks and says he needs until this Thursday. No problem, except he keeps insisting that he sends the refund when he gets the item back in his hands. This leads me to worry I won't have the parts or my money. If I have the parts I can at least sell it for what it is and get at least most of my money back and not risk loosing both. I offered to take pictures of the items at the shipping place, the receipt beside the box before sealed, and hold up a paper with his screen name on it to show it's not bogus. Does this sound fair? Still wants items in his hands before he refunds my money. Now for everyone's opinions.
A few questions... how did you pay with Paypal? Check? Money order? And usually it is customary that you have to ship it back to get a refund. If its with paypal is your paypal linked to your checking account or to your credit card (as in where did the payment come out of) If it came from a credit card company just call them up and dispute the charge. If its out of your checking account you will have to do the normal dispute with paypal. Now if you used cash/check/money order you almost have to go on his word alone that he'll send your money back.
Thread Starter
TECH Enthusiast
iTrader: (21)
Joined: Jul 2006
Posts: 609
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From: Tellico Plains, TN
Payed via Paypal with my Paypal card as my checking will only let out a certain amount per day. I will be shipping it back, just don't want to get ripped off of my money as the deal has gone sour already. It's custum to send the item back before a refund?
Last edited by RZRSEDGE; May 5, 2008 at 10:48 AM. Reason: spelling
Its still customary to ship back... now the Paypal card.. is that a Visa? If so you can call them and file a chargeback and you'll get your money back no matter what paypal says. I'd put a claim into paypal as well.
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I would say send it certified with some kind of signature confirmation. Make sure and take lots of pics of the item before shipping and all packaged up should you decide to send it back before you get the $. Sounds to me like he is wanting it back so he can sell it and maybe pay you after that... sounds shady to me. Get some kind of written contract as well, just as a CYA in case he flakes on that as well.
Did you buy off of Ebay or here? Paypal wont guarantee the condition, only that you received the parts from the buyer. So since you have the item, paypal will have a hard time getting you money back for anything else.
Did you buy off of Ebay or here? Paypal wont guarantee the condition, only that you received the parts from the buyer. So since you have the item, paypal will have a hard time getting you money back for anything else.
Last edited by GEARHED; May 8, 2008 at 08:16 PM.
Thread Starter
TECH Enthusiast
iTrader: (21)
Joined: Jul 2006
Posts: 609
Likes: 0
From: Tellico Plains, TN
Bought off this site. Looks like I'm gonna have to sell it for a loss cause I gave in and told him that I would send it back and then get the refund and I've not heard anything back. Oh well, live and learn. Thanks guys.
What kind of trader rating did this guy have? if hes a well know, respected seller on here i wouldn't worry about it. If you bought something off of a new guy...thats a totally different story.