Note: All statements of any wrong-doing are (alleged)

I have problems with Pro Comp Tires.

I took my truck to an independent ASE facility they stated that these PRO COMP tires were indeed DEFECTIVE and caused my vehicle to drift twards one way of the road after I had my brand new truck aligned.

One tire actually had a tiny little bulge in it.

4 wheel Parts refused to refund and/or replace my tires (12,000 mile) even though I had purchased their $100.00 tire warranty.

So, I took the following actions that gets a corporation into trouble.

I decided to look their Company Reliability Report on the Better Business Bureau website located at ww.labbb.org. It stated the following below:

4 wheel Parts has an "Unsatisfactory Record" with the Better Business Bureau when it comes to answering consumer complaints along with the following below:

*Delivery Issues
*Difficulty obtaining Refunds
*Overcharging:
*Poor Installation::
*Poor Customer Service
*Billing Disputes
*Failure to Deliver Ordered Merchandise /Missing Items/Incorrect Items

All this can be verified by obtaining a company reliability report from the Better Business Bureau at ww.labbb.org

If I had read the BBB reliability report on 4 wheel parts or somebody would have warned me, I would have not have spent $15,000.00 at their store.



If an "Improper installation and/or fraud" has been made upon your vehicle, for best results (first) file/send a report to the following (3) State/local agencies set up to help you below on the internet.

ww.badbusinessbureau.com
ww.autorepair.ca.go
ww.bbb.org

Then immediately mail a copy complaint to the Bureau of Automotive Repair and the District Attorney's Consumer Protection Division for your State listed below:

Bureau of Automotive Repair (Main Office)
400 R Street, Suite 5200
Sacramento, CA 95814
916-322-3333

Orange County District Attorney
Consumer Protection Division
401 Civic Center Drive
Santa Ana, CA 92701

Consumer Protection Division :singlethumbup:
Los Angeles County District Attorney's Office
201 North Figueroa St., Suite 1600
Los Angeles, CA 90012



A FULL NATIONWIDE LISTING OF ADDRESSES IS AVAILABLE AT www.ripoffreport.com by running a serch of 4 wheel parts.

 

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PRO COMP TIRE SEPERARION CAUSES TRUCK CRASH

THE FOLLOWING FIRST EMAIL BELOW WAS POSTED BY ANOTHER ADMINISTRATOR FROM ANOTHER SITE (available upon request).



I love to see a shock company make tires

I just got off the phone with a freind that was hauling his Case 580 backhoe to a job and had both front tires just split tread on him. The truck is totaled and the trailer also. The 580 will need some work. He called 4 wheel parts and they told him that they will not warrenty them due to heavy loads. he bought the tires because he had a gift certificate to them for some tires. They said they were E rated tires. So he got them 1500 miles later no truck, no trailer, no 2004 backhoe, and no help from a warranty.

All I can say is BFG all the way. Never had a problem with the 12 sets I have owned in 10 years.

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I bought a set of Pro Comp ATs, 33x12.50x17, from Discount Tire in AZ. At a bit over 25k miles, the two fronts were developing significant tread separations and the rears were starting to go as well. Discount contacted Pro Comp and also the manufacturer (Cooper I believe), and neither company would warranty the tires. In the end, with no arguments, Discount stepped up and gave me a 50% tradein allowance on the full price of the tires towards a new set of BFGs. The tires had been regularly rotated and always run with good pressure on an 01 GMC HD. No more Pro Comps for me but Discount Tire has a customer for life.
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My truck came with Procomp tires on it. I have always kept the pressure at 50 lbs as recommended. I am a mechanic and have a compressor at home, so it is not a problem. Last year, I was drivinig down a highway when a tire threw the tread. The tire did not blow out. The tread just spun around the rim tearing up the rear right side of the truck until it completely came off. I almost lost control from the impacts of the tire against the truck. The tire still had 50 lbs of air when I took it off. It had 50 lbs when I had it taken off the next morning for a replacement. Procomp would not pay for damages from a faulty tire unless I sent the tire to them.

I called my insurance and they paid for the damage but asked that I send the tire to procomp for them to look at. Procomp's report stated that the tire was exploded by a sharp object cutting the steel belts causing a blowout. That the tread was thrown off because of no air in the tire because of the blowout. That is a pure lie. The tire did not blow out. They would not send the tire back to me. I was going to turn it into the department of highways. Procomp covered up the fact that their tires are defective.

Requesting resitution for all damages made to my vehicle and a full refund for the value of the tire

Michael
Plano, Texas
U.S.A.

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I had pro-pops on my 2000 Dodge Durango, I bought the warranty with the tires, drove it to Utah one summer and had a blowout at 70 mph the tire only had 5k miles on it the front tire also had a blister on the sidewall when the tow truck picked us up after 8 hours of waiting, he asked how old the tires were, I said about 4 months old, he laughed and said "you guys did pretty good, I've seen blowouts on these tires after 1 month

you get what you pay for I guess

btw, I never got reimbursed for the 2 tires cause I left them in Utah, the co. wanted to see them, I had the tire company that removed them call and send pics but they denied all claims they said I should have kept the tires..... I was on vacation with 2 kids and 2 dogs WHERE THE HELL WAS I GOING TO PUT 2 TIRES.

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Post #8

Contact Pro Comp directly. A friend of mine had almost 20,000 on his Pro Comp M/Ts and the same problem as you. He contacted than and ended up getting a COMPLETELY NEW set delivered to his house for free. They even forgot to pickup his old ones and I ended up buying them for $50.

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IF YOU HAVE TIRE FAILURE and/or SEPERATION ISSUES, PLEASE FILE A COMPLAINT WITH The National Highway Traffic Safety Administration below:

http://www-odi.nhtsa.dot.gov/ivoq/


Disclaimer: not responsible for any human and/or
mechanical errors, any wrong doing is alleged

 

wow....

 

Did you happen to pay on a credit card? It may be dispute time if you did.

 

I have a set of 35x12.50/17 Pro Comp Xterrains on my '00 Z-71. About 20,000 miles on them and NO problems whatsoever. A buddy of mine also has a set and his have been great as well. I have another friend that had some 2-3 years back and they didn't give him any problems either. Oh well, to each his own. Good luck to ya!