I have tried to download the drivers for my HP tuners, and for some reason, i just cant seem to get this thing to see the drivers and recognize the usb device. Is tehre any way someone can remotely access my computer from HP tuners? Or maybe there is something i am missing? My computer is a brand new toshiba laptop from best buy. Pentium T3400 dual core processor, 2gb sdram, Windows Vista. Ive got 3 usb ports and none of them work with it. I bought this thing especially for HPtuners, too. Please someone help me?

 

From everything you've posted, it still sounds like
a plain hardware/OS/driver problem. You're the guy
trying to run a serial HPT cable through a USB:serial
adaptor, right?

If so, forget even attaching the HPTuners cable for
starts, just plug in the adaptor and get it to install
the drivers. Vista is the devil, but you can give the
devil his due and then move on. Be sure you have
the adaptor mfr's Vista driver download.

Then when the computer does no more bitching
about the unknown device, blah blah, you have to
perhaps do some settings on the "virtual COM port"
to get bit rate, parity, handshake stuff on the
up-and-up. There was info in the docs for that,
back when I had the serial hardware (but I used
serial port, never the USB:serial external; so you
may have extra digging, to find where the config
"handle" is.

 

i hate to say this but... what does that mean? and anyone know where i can go to get it? thanks jimmy

 

What version of vista? 32 or 64 bit?

 

how do i find that out? The computer was brand new only about 350...

 

im pretty sure it has the 64bit version

 

Right-clicking on the "My Computer" icon for
Properties ought to give you the OS info in
the General tab.

But I bet if you downloaded both Vista driver
install files (32 & 64-bit), the one that was
incompatible would let you know.

 

i actually have a 32 bit system. just looked at it.

 

Did you disable the User Account Control?

 

whats that?

 

What’s User Account Control?
How can I disable the User Account Control

 

if its vista 64 bit the install will NOT work.
you have to install some magical driver thingy to make it work. yes, thats the technical term.

http://www.hptuners.com/forum/showth...hlight=vista64

 

it is definately a 32bit OS

 

If its 32 bit & you are still unable to connect contact support please.

 

i contacted tech support. just waitingto hear what they can do...

 

unlocked it and still cant figure it out

 

Unlocked?

So is the USB-serial adaptor coming up clean w/
drivers found, now?