rockoosi1

iTrader: (1)

I'm ready to purchase one of these (haven't decided yet). This may sound trivial but does anybody sell either of these that can be contacted by phone? Call me old fashion but I'm reluctant to spend that much money with anybody that I can't call. E-mail is okay but I happen to be one that can't convey my thoughts very well using e-mail only. Thanks!

wait4me

iTrader: (10)

Im here by phone if you need me. I just dont have a whole lot of free time.

foff667

iTrader: (2)

99.9% of things related to software support can be handled through email, the other .1 % I've been known to contact the customer directly via phone to help answer their questions. As with Jesse the problem is time, most of the phone calls I've made have lasted over 20 minutes long whereas I can answer 20 emails in that amount of time so I prefer to handle as much as possible via email.

With that said there are resellers like the tuning school that offer phone tech support when you purchase their tuning school package.

-Bill