HP Tuners Installation Problem
Thread Starter
TECH Junkie
Joined: Dec 2005
Posts: 3,092
Likes: 11
HP Tuners Installation Problem Received my New HP Tuners VCM Suite package on Monday and I am having a problem installing it. I went out and bought a new laptop with Windows 8 on it. My old laptop won't cut it. Anyways I am getting the following message when I try to install the program.
"This installation package could not be opened. Contact the applicaton vendor to verify this is a valid Windows installer package."
Any ideas welcomed.
"This installation package could not be opened. Contact the applicaton vendor to verify this is a valid Windows installer package."
Any ideas welcomed.
Thread Starter
TECH Junkie
Joined: Dec 2005
Posts: 3,092
Likes: 11
It is version 2.24. Probably something in the laptop that is preventing it from loading. The other problem is with this new laptop is I am new to Windows 8. This being my first day fooling with it and just learning how to navigate around. A little different than Windows XP.
Maybe I will try downloading version 2.24 from their website. It might take that way.
Maybe I will try downloading version 2.24 from their website. It might take that way.
On The Tree
Joined: Mar 2003
Posts: 153
Likes: 0
From: Mechanicsville, VA
Yeah download & install 2.24 via your customer page www.hptuners.com/customers and if you need further assistance email support and we'll be glad to help.
Thread Starter
TECH Junkie
Joined: Dec 2005
Posts: 3,092
Likes: 11
Thanks guys. I did download the 2.24 from the website. Then I had trouble with the drivers for the interface device. Part of the problem is me being new to Windows 8 having problems navigating around. My computers all have XP on them.
So what I did was take everything over to a local computer place and I am having them upload everything. Price is not bad. By the way the first place I went would not touch it because of Windows 8. Went to a second place who would but said Windows 7 is a more stable platform. So I am having him load Windows 7 on my laptop and then load the HP Tuners software.
Hopefully I will be good to go in a couple of days. By the way I can get around on HP Tuners(their demo) very easily as it is a format that I am used to dealing with. I see no problems once I get everything loaded up.
So what I did was take everything over to a local computer place and I am having them upload everything. Price is not bad. By the way the first place I went would not touch it because of Windows 8. Went to a second place who would but said Windows 7 is a more stable platform. So I am having him load Windows 7 on my laptop and then load the HP Tuners software.
Hopefully I will be good to go in a couple of days. By the way I can get around on HP Tuners(their demo) very easily as it is a format that I am used to dealing with. I see no problems once I get everything loaded up.
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I also bought a new laptop with windows 8, I was getting hp tuners and having a base tune installed for 3 bar os. dropped off the laptop a week ago.( professional tuner) seems he is having the same problem.
Thread Starter
TECH Junkie
Joined: Dec 2005
Posts: 3,092
Likes: 11
Update. Took the laptop to the local computer place and had them load on Windows 7 and HP Tuners. According to him the only thing on the disk was the drivers. Anyways everything now works and I am able to communicate to the car and get the information I need. Getting around on HP Tuners is a breeze as the format is something I am used to.
