MAF erratic
if he did it completely with the MAF and didn't at least get the VE table close"ish" so in the event of MAF failure it wasn't miles out then IMHO that is lazy.
if he tuned it as per factory the VE table below 4000rpm and the vast majority of the "light load" "idle" and "cruise" areas should be done. if he cant use another file from similar vehicle in combination with his experience to fill the rest of the VE table then I would be shocked. he should be able to write the remainder and be pretty close without data logging. then enable SD mode and dial in the VE to be true from the experience based estimated values he used.
agree you should pay for his time but surely he could do that in 2-2.5hrs if his current calibration hasn't been done with shortcuts. 2-3 hours tuning shouldn't be more than $300-$350ish I believe.
that's just my opinion not fact or substantiated
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