PCM Diagnostics & Tuning HP Tuners | Holley | Diablo

hptuners not working...

Thread Tools
 
Search this Thread
 
Old Nov 26, 2005 | 05:23 PM
  #1  
sslow2000's Avatar
Thread Starter
Launching!
iTrader: (12)
 
Joined: Apr 2005
Posts: 226
Likes: 0
Default hptuners not working...

ok, ive tried everything i could think of and finally decided that the hptuners box thing they gave me isn't working... does anyone know a way to test and make sure it is/isn't functioning properly? every time i try to connect to the car it can't find the cable... anyone else have this problem?
Reply
Old Nov 26, 2005 | 05:35 PM
  #2  
Lady Redhawk's Avatar
TECH Addict
iTrader: (6)
 
Joined: Dec 2001
Posts: 2,028
Likes: 0
From: sojourning....looking for my city whose builder and maker is God.
Default

Originally Posted by sslow2000
ok, ive tried everything i could think of and finally decided that the hptuners box thing they gave me isn't working... does anyone know a way to test and make sure it is/isn't functioning properly? every time i try to connect to the car it can't find the cable... anyone else have this problem?
Yeah, I went through that last week. It was the cable in my case. But first, have you emailed Ken to help you trouble shoot it? What version are you runing, have you upgraded to V 2.0? Make sure your port settings are correct at 115200.
Reply
Old Nov 26, 2005 | 05:47 PM
  #3  
horist's Avatar
TECH Senior Member
 
Joined: Nov 2001
Posts: 7,036
Likes: 1
From: Lake Zurich, IL
Default

also... check to see if your cigarette lighter works... if it doesn't then your cig/accy fuse is blown (powers the DLC where you plug the cable in)

Have you emailed support? if not do so
are you using a native serial or a USB adapter? if USB what brand
have you ever been able to get the cable to work?
do you have any pocket PC or palm software running on the computer?
Reply
Old Nov 26, 2005 | 08:28 PM
  #4  
soundengineer's Avatar
8 Second Club
20 Year Member
Photogenic
Photoriffic
Shutterbug
iTrader: (16)
 
Joined: Jul 2003
Posts: 4,651
Likes: 17
From: Chicago IL
Default

Originally Posted by horist
also... check to see if your cigarette lighter works... if it doesn't then your cig/accy fuse is blown (powers the DLC where you plug the cable in)

LOL..I dont know how many times I popped my Cig/accy/computer port fuse with having a powerhouse laptop runnung using a power inverter on teh cig lighter adapter....
teh dam thing is only drawing like 14 amps....but the electrical laws say that I need a bigger wire than the puny cig lighter wires...so it translates to more hear...and the fuses dont pop from current and amps..the pop from the amount of heat caused by the current and amperage...

I changed from cig lighter to running a power wire directly into the fuse box on teh side of the dash(use one next to a 25amp fuse..not the 10 amp fuse..LOL did that one too..same issue) and a ground wire to a bolt holding the seat down...no problems since then
Reply
Old Nov 26, 2005 | 09:36 PM
  #5  
sslow2000's Avatar
Thread Starter
Launching!
iTrader: (12)
 
Joined: Apr 2005
Posts: 226
Likes: 0
Default

yah i checked the fuse.. and the wire was kinked/broken.. but i soldered it back together and fixed it.. checked with a multimeter and all the wires work.. so thats not the problem.. the thing is that it WAS working and now it's not... so that leads me to believe that something went bad instead of it being software related.. although i will check what you suggested.. i did email hptuners.. but.. no response yet..

i am using a serial to usb adaptor.. but thats not the problem because we ran a decktop computer to the car with an extension cord and it still wouldn't work.. the system wouldn't even connect to my truck (2005 silverado) so that kinda rules out the obd2 port being bad... i also never use a power inverter... so that mostly rules out that blown ACC fuse...

but like i said, ive had hptuners for months now.. it worked great at first... then kinda worked/kinda didnt.. just whenever it wanted...and now it just wont work at all...

if it is the hptuners box do you think they'll replace it?
Reply
Old Nov 26, 2005 | 09:50 PM
  #6  
Lady Redhawk's Avatar
TECH Addict
iTrader: (6)
 
Joined: Dec 2001
Posts: 2,028
Likes: 0
From: sojourning....looking for my city whose builder and maker is God.
Default

Originally Posted by sslow2000
yah i checked the fuse.. and the wire was kinked/broken.. but i soldered it back together and fixed it.. checked with a multimeter and all the wires work.. so thats not the problem.. the thing is that it WAS working and now it's not... so that leads me to believe that something went bad instead of it being software related.. although i will check what you suggested.. i did email hptuners.. but.. no response yet..

i am using a serial to usb adaptor.. but thats not the problem because we ran a decktop computer to the car with an extension cord and it still wouldn't work.. the system wouldn't even connect to my truck (2005 silverado) so that kinda rules out the obd2 port being bad... i also never use a power inverter... so that mostly rules out that blown ACC fuse...

but like i said, ive had hptuners for months now.. it worked great at first... then kinda worked/kinda didnt.. just whenever it wanted...and now it just wont work at all...

if it is the hptuners box do you think they'll replace it?
Hummm that sounds very familiar, same kind of thing with mine. They have great cumstomer service and Ken in particular as he is the one that handles the hardware issues. As long as it hasnt' been run over by a truck or something. , I am sure they will replace it if they find something wrong with it when you send it in to them..
Reply
Old Nov 26, 2005 | 09:51 PM
  #7  
soundengineer's Avatar
8 Second Club
20 Year Member
Photogenic
Photoriffic
Shutterbug
iTrader: (16)
 
Joined: Jul 2003
Posts: 4,651
Likes: 17
From: Chicago IL
Default

you probably have a bad cable that goes from Hptuners to the car port...
it only uses 3 or 4 wires I think if i remember correctly...

and I found this

Here's the pinout they list.
>
> PIN DESCRIPTION PIN DESCRIPTION
> 1 Vendor Option
> 2 J1850 Bus +
> 3 Vendor Option
> 4 Chassis Ground
> 5 Signal Ground
> 6 CAN (J-2234) High
> 7 ISO 9141-2 K-Line
> 8 Vendor Option
> 9 Vendor Option
> 10 j1850 BUS
> 12 Vendor Option
> 11 Vendor Option
> 13 Vendor Option
> 14 CAN (J-2234) Low
> 15 ISO 9141-2 Low
> 16 Battery Power
>
>
> J1850 VPW - GM, TOYOTA, LEXUS, ISUZU - Pins 2, 4, 5, 16
>
> So basically I only need pins 2, 4, 5, and 16.
>
> 2 - serial data output
> 4 - chassis ground
> 5 - serial data output
> 16 - constant 12 volts

but I dont know what they correspond to on the cable that goes from PCM port to 9pin

but I know that on your pcm connector in the car you can see that there are only 3 or 4 wires connected to it..and you can use a meter to check for continuity on the cable...
it would atleast help you troubleshoot that...
Reply
Old Nov 27, 2005 | 10:21 AM
  #8  
sslow2000's Avatar
Thread Starter
Launching!
iTrader: (12)
 
Joined: Apr 2005
Posts: 226
Likes: 0
Default

yah... i cut that cable apart and 2 wires were cut... thats the wire i soldered bay together... made sure all cables were connected, then i tested continuity and the cable works perfectly now.. BUT i tried to connect again and still "cable not found"? so... its not the cable.... stupid hptuners.... i guess they'll answer my email monday... i hope...
Reply
LS1 Tech Stories

The Best V8 Stories One Small Block at Time

story-0

Amazing '71 Camaro Restomod Is Modern Muscle Car Under the Skin

 Verdad Gallardo
story-1

6 Common C5 Corvette Failures and What's Involved In Repairing Them

 Pouria Savadkouei
story-2

Retro Modern Bandit Pontiac Trans AM Comes With Burt Reynolds' Autograph

 Verdad Gallardo
story-3

Top 10 Greatest Cadillac V Series Performance Models Ever, Ranked

 Pouria Savadkouei
story-4

Top 10 Most Powerful Chevy Trucks Ever Made!

 
story-5

Hennessey's New Supercharged Silverado ZR2 Has 700 HP

 Verdad Gallardo
story-6

Coachbuilt N2A Anteros Is an LS2-Powered C6 Corvette In Italian Clothes

 Verdad Gallardo
story-7

Awesome K5 Blazer Restomod Comes With C7 Corvette Power

 Verdad Gallardo
story-8

10 Camaros You Should Never Buy

 
story-9

10 LS Engine Myths That Refuse to Die

 Verdad Gallardo
Old Nov 27, 2005 | 07:38 PM
  #9  
gojo's Avatar
TECH Enthusiast
iTrader: (12)
 
Joined: Mar 2002
Posts: 539
Likes: 0
From: w.s.n.c.
Default

You might try hooking up to another car, so that you can rule out your car as the problem. I had a similar situation and it turned out to be the usb port on my laptop.
Reply




All times are GMT -5. The time now is 05:55 PM.

story-0
Amazing '71 Camaro Restomod Is Modern Muscle Car Under the Skin

Slideshow: This heavily modified 1971 Camaro mixes classic muscle car styling with a fifth-generation Camaro interior and modern LS3 power.

By Verdad Gallardo | 2026-05-12 18:06:42


VIEW MORE
story-1
6 Common C5 Corvette Failures and What's Involved In Repairing Them

Slideshow: From wobbling harmonic balancers to failed EBCMs, these are the issues that define long-term C5 ownership and what repairs typically involve.

By Pouria Savadkouei | 2026-05-07 18:44:57


VIEW MORE
story-2
Retro Modern Bandit Pontiac Trans AM Comes With Burt Reynolds' Autograph

Slideshow: A modern Camaro transformed into a retro icon, this limited-run "Bandit" build blends nostalgia with brute force in a way few revivals manage.

By Verdad Gallardo | 2026-04-21 13:57:02


VIEW MORE
story-3
Top 10 Greatest Cadillac V Series Performance Models Ever, Ranked

Slideshow: Cadillac didn't just crash the high-performance luxury vehicle party, it showed up loud, supercharged, and occasionally a little unhinged...

By Pouria Savadkouei | 2026-04-16 10:05:15


VIEW MORE
story-4
Top 10 Most Powerful Chevy Trucks Ever Made!

Slideshow: Top ten most powerful Chevy trucks ever made

By | 2026-03-25 09:22:26


VIEW MORE
story-5
Hennessey's New Supercharged Silverado ZR2 Has 700 HP

Slideshow: Hennessey has turned the Silverado ZR2 into a 700-hp off-road monster with supercharged V8 power and a limited production run.

By Verdad Gallardo | 2026-03-24 18:57:52


VIEW MORE
story-6
Coachbuilt N2A Anteros Is an LS2-Powered C6 Corvette In Italian Clothes

Slideshow: A one-off sports car that looks like a vintage Italian exotic-but hides a C6 Corvette underneath-just sold for the price of a new mid-engine Corvette.

By Verdad Gallardo | 2026-03-23 18:53:41


VIEW MORE
story-7
Awesome K5 Blazer Restomod Comes With C7 Corvette Power

Slideshow: A heavily reworked 1972 K5 Blazer swaps its off-road roots for a low-slung street-focused build with modern V8 power.

By Verdad Gallardo | 2026-03-09 18:08:45


VIEW MORE
story-8
10 Camaros You Should Never Buy

Slideshow: There are thousands of used Camaros on the market but we think you should avoid these 10

By | 2026-02-17 17:09:30


VIEW MORE
story-9
10 LS Engine Myths That Refuse to Die

Slideshows: Which one of these myths do you believe?

By Verdad Gallardo | 2026-01-28 18:10:11


VIEW MORE