SSactionLs1

i just ordered a set of shocks from them. not 15 mins after i clicked "order" i got a call from them and we talked for a while about my goals and what i want out of the car. They were VERY nice and exremely helpful. SO far its been BY far the best ordering experience ive ever had.

SSactionLs1

notfastenough

wn i ordered myshocks there, there was a miss communication, but they werevey quick to solve the problem and to starighten everything out. I highly recommendthem for prices and overall service and for tryingtofind out what will work best for your application !!

11 Bravo

iTrader: (3)

I ordered my Konis from Sam. He is awesome.

Richie Carbone

iTrader: (3)

Just wait until you try to get a tracking # or get a refund for parts you never received. I ordered my revalved Bilsteins and Hotchkis springs on Jan 19th, I knew the shocks were going to take a few weeks.

So after not being called back and hearing excuses and being given a bogus FedEx tracking number for the springs, on Jan 30th I requested a refund on the Hotchkis Springs and told Arlyn that I was going to order them from another sponsor. Arlyn emailed me back and told me she would take care of the refund on the springs...well I still haven't been credited back for the springs and my last email to Strano Performance on Monday still hasn't been returned

I work hard for my money and to me $210 is not alot of money but I don't just throw my money away .

I've been patient up until now.

Hey Administrators can I get a little help here??

11 Bravo

iTrader: (3)

That sucks but Strano isn't a sponsor here.

Richie Carbone

iTrader: (3)

I thought they were

Oh well I'll get my money back from them when I get a lawyer involved

mitchntx

iTrader: (14)

I've had similar communication issues

crf450

i order revalved bilsteins from the and springs no problems and VERY nice people and every thing came with in 2 weeks

Mike01Hawk

I got my parts, but yeah... they're more about the phone communication