BMR/Koni Package Sale LOWEST PRICE EVER!
06-22-2012, 12:34 PM
#141
TECH Resident
People of the TECH and of this thread. You got a unheard of deal, lets keep that in mind. also I know other places that sell springs/shocks that have a 3 to 6 month wait, so in the end I think we all made out just fine.
Off topic a little, but you can't even get wheels from some places do to all the summer sells. OEWHEELS and a few other places are 2 to 3 month out.
Off topic a little, but you can't even get wheels from some places do to all the summer sells. OEWHEELS and a few other places are 2 to 3 month out.
06-22-2012, 05:02 PM
#142
Koni Order Update I would like to update everyone on the latest news that we’ve received from Koni. As you may have seen, we've posted shipping dates in the past that we have not been able to fulfill. These dates were from the information we received during our correspondence with our Koni rep, because we order and deal with Koni directly.
Unfortunately, the shipping dates and quantities we were told were far from accurate. We placed two large orders during the Koni sale - excluding our initial order. One was placed on May 1st, the second was placed on May 28th and entered into Koni’s system on June 4th. The last order we placed came in the heat of orders with Koni as the sale was coming to a close. They had so many orders to enter it took them five business days to finally punch it in. As a result, we were thrown into the mix with everyone else and entered in the order received.
The order we placed on May 1st was supposed to be shipped to us in full on May 29th. This did not happen. Instead, a partial order consisting of mostly front shocks and 10 pair of F4 rears was sent to us last week on the 12th – missing the claimed ship date we were telling our customers. There were no F3 rear shocks included on this order. Meanwhile, we were told on an almost daily basis "they're shipping...they're shipping...they're out the door."
After this blunder occurred, I got with my shipping manager to put pressure on Koni to tell us ACTUAL shipping times, rather than mislead us and our customers with inaccurate shipping times. After a few days without hearing anything back, our Koni rep finally got back with us. The dates you see below are when we are expected to receive pieces of our orders. We will be receiving our order staggered as they are pumped out.
Koni Orders
F4 Front
First order placed May 1st – arriving in mid-late September.
Second order – shortly after the first batch.
F4 Rears
First order placed May 1st – arriving late July.
Second order – ships shortly after the first batch. The entire order batch may ship together.
F3 Rears
First order placed May 1st – arriving mid-late September
Second order – shortly after the first batch.
After receiving this news, my heart dropped. I can’t help but be mad this information was withheld from us until yesterday. I would like to apologize to all of you on behalf of BMR for the misinformation that we have posted, but we’re only able to relay what we were told.
Before making a post on LS1tech, I wanted to try and take some action. Today I called up the top marketing guy of Koni North America to see if there was anything that we could do. He looked up the amounts that we ordered and I told him that we had numerous customers waiting who we’ve been misleading because of the bad information they have been providing us. He flat out admitted to their own confusion within the company and that this sale simply overwhelmed them – leading to inaccurate shipping expectations and delayed order times. Apparently, Koni runs this sale and then SHUT THEIR DOORS from mid July to mid August. This “Summer Shutdown” is popular in Europe, where the shocks are manufactured and ship from on a boat. He was very helpful and apologetic, but wanted me to remember this was a company-wide sale...not just an F-body shock sale, so they recieved several thousand orders.
I was able to get four sets of F4/F4s pulled from another order and they will be mailed to us on Monday. It’s better than nothing, and the gesture was appreciated, but it still leaves a lot of orders open and still no F3 rears.
The good news is that we do not charge our customers until the products ship. So that means this money hasn’t been taken off your card. You’re still locked in for the sale price, and you’re still receiving free springs – which are still on schedule to be shipped out first week of July.
Once again, I am very sorry. But the quality and performance is worth the wait, and I'm sure you'll be happy if you choose to.
Thank you for reading and your patience. We appreciate your support,
Kevin
If you have any questions of concerns about your particular order, please email me at Kevin@bmrsuspension.com. I would appreciate it if you didn’t PM about it because I can keep track of emails and who’ve I’ve responded to much easier.
Unfortunately, the shipping dates and quantities we were told were far from accurate. We placed two large orders during the Koni sale - excluding our initial order. One was placed on May 1st, the second was placed on May 28th and entered into Koni’s system on June 4th. The last order we placed came in the heat of orders with Koni as the sale was coming to a close. They had so many orders to enter it took them five business days to finally punch it in. As a result, we were thrown into the mix with everyone else and entered in the order received.
The order we placed on May 1st was supposed to be shipped to us in full on May 29th. This did not happen. Instead, a partial order consisting of mostly front shocks and 10 pair of F4 rears was sent to us last week on the 12th – missing the claimed ship date we were telling our customers. There were no F3 rear shocks included on this order. Meanwhile, we were told on an almost daily basis "they're shipping...they're shipping...they're out the door."
After this blunder occurred, I got with my shipping manager to put pressure on Koni to tell us ACTUAL shipping times, rather than mislead us and our customers with inaccurate shipping times. After a few days without hearing anything back, our Koni rep finally got back with us. The dates you see below are when we are expected to receive pieces of our orders. We will be receiving our order staggered as they are pumped out.
Koni Orders
F4 Front
First order placed May 1st – arriving in mid-late September.
Second order – shortly after the first batch.
F4 Rears
First order placed May 1st – arriving late July.
Second order – ships shortly after the first batch. The entire order batch may ship together.
F3 Rears
First order placed May 1st – arriving mid-late September
Second order – shortly after the first batch.
After receiving this news, my heart dropped. I can’t help but be mad this information was withheld from us until yesterday. I would like to apologize to all of you on behalf of BMR for the misinformation that we have posted, but we’re only able to relay what we were told.
Before making a post on LS1tech, I wanted to try and take some action. Today I called up the top marketing guy of Koni North America to see if there was anything that we could do. He looked up the amounts that we ordered and I told him that we had numerous customers waiting who we’ve been misleading because of the bad information they have been providing us. He flat out admitted to their own confusion within the company and that this sale simply overwhelmed them – leading to inaccurate shipping expectations and delayed order times. Apparently, Koni runs this sale and then SHUT THEIR DOORS from mid July to mid August. This “Summer Shutdown” is popular in Europe, where the shocks are manufactured and ship from on a boat. He was very helpful and apologetic, but wanted me to remember this was a company-wide sale...not just an F-body shock sale, so they recieved several thousand orders.
I was able to get four sets of F4/F4s pulled from another order and they will be mailed to us on Monday. It’s better than nothing, and the gesture was appreciated, but it still leaves a lot of orders open and still no F3 rears.
The good news is that we do not charge our customers until the products ship. So that means this money hasn’t been taken off your card. You’re still locked in for the sale price, and you’re still receiving free springs – which are still on schedule to be shipped out first week of July.
Once again, I am very sorry. But the quality and performance is worth the wait, and I'm sure you'll be happy if you choose to.
Thank you for reading and your patience. We appreciate your support,
Kevin
If you have any questions of concerns about your particular order, please email me at Kevin@bmrsuspension.com. I would appreciate it if you didn’t PM about it because I can keep track of emails and who’ve I’ve responded to much easier.
06-22-2012, 07:08 PM
#143
TECH Fanatic
iTrader: (1)
Join Date: Jul 2008
Location: Georgia
Posts: 1,861
Likes: 0
Received 0 Likes
on
0 Posts
Luckily, I ordered mine before and just got them Monday. Can't wait to put these on! Could you PM me on some starting points for the shocks? It's a daily driver.
06-27-2012, 01:53 PM
#148
TECH Resident
Time for the CEO of Koni to go UNDERCOVER lol, I love that show haha. We need more answers and what the worker are really doing over there in the koni factory LMAO
Thanks for all the info Kev!
Thanks for all the info Kev!
06-28-2012, 03:35 PM
#149
Oops I started a thread on this by mistake. I read the last five pages of threads but somehow missed this on the first lol....i know i fail at reading. So that clears up the shocks not being in...But I was charged for the springs so they could ship while I waited for the konis. No springs were recieved and I ordered on the 22nd of last month?
06-28-2012, 04:19 PM
#150
Oops I started a thread on this by mistake. I read the last five pages of threads but somehow missed this on the first lol....i know i fail at reading. So that clears up the shocks not being in...But I was charged for the springs so they could ship while I waited for the konis. No springs were recieved and I ordered on the 22nd of last month?
Thank you for your patience,
Kevin
08-15-2012, 04:26 PM
#158
TECH Fanatic
iTrader: (1)
Join Date: Jul 2008
Location: Georgia
Posts: 1,861
Likes: 0
Received 0 Likes
on
0 Posts
You guys are in for a treat once you get all your stuff. Just finished the install this past weekend after they were sitting in my room for a couple months. The difference is night and day. I enjoy driving the ws6 much more now.