I know that people keep sayin just call sam up and he will talk to you, but it seems as though he would be so busy with other customers... I dont want to be a bother or anything.

 

If he's busy, they'll take a message and he'll call you back.

 

Yep he will just call you back if he is tied up. I know he works pretty convient hours to help everyone. Maybe 11am - 7pm Eastern time, something like that.

Hope that helps,
Ryan

 

Also, if you get him on the first try or if he calls you back. His purpose is to talk to you and see what he can help with. He doesn't try to rush you off the phone, or try to sell you anything. You would be worse off not calling in my opinion. His and Ryan from UMI's customer service is far beyond anything i've dealt with before. Great group of sponsers we have in them.

Jon

 

Even the woman I spoke with on the phone was helpful w/ my suspension questions! (at stranoparts)

 

Glad to hear that..... must run in the family. The woman is my Mom--Arlyn. Sam Sr. is my Dad. And no, in case you are wondering I'm not some newbie 18 year old. I'm 32.

I do work 11-7 most days (unless I'm gone racing). I'm not a morning person, but being here past 2 PM west coast time is another good reason to work the hours I do.
I always have a stack of messages about 10 deep or more. I will do my level best to get back to you as soon as I can.

 

Which reminds me..... I must call Ryan tomorrow. I must call Ryan tomorrow. I must call Ryan tomorrow.

 

i just thought i was werid he remembered i was from louisiana when i was trying to put stuff on my old vert t/a....lol

 

His memory is like a darn elephant! Graet guy.

 

He is a great guy, he's done me GOOD!!!