They are doing ALOT over there that seperates them from the deetaadee local competition. Alot of it is basic concepts that shops around here just haven't grasped when it comes to running a business...no employees standing around shootin' the **** with non-paying regulars complaining openly about their supposed back breakin' 12 hour days while waiting customers idly stand by wonder if they will ever drive their car again, answer the phone with something more than "$#(! can you please hold?, actually return calls, have a voicemail system that give the basics - name, hours, location, HAVE AN ANSWERING MACHINE!, can speak to you with real world application/knowledge regarding the parts they are recommending, man I could go on and on. They go to great length to present a true proffesional experience.
Oh and the pertinent stuff for you dyno warriors...Consider their shop tuned the current record holder as the fastest Vette in the Texas mile. Also I guess if you don't mind getting your car tuned on by a female business owner whom I might ad sports a twin turbo Vette as a daily I guess all is on the up and up as qualifying them as a true pro shop. Much respect from me that's for certain.
Last edited by 2Tightwads; Aug 27, 2009 at 10:41 PM.