Blew Motor Up
I was going to get it for my wifes TA but going a different route.
This is Brian the owner of RPM. First let me start by saying we are very confident in our tuning abilities and if you are unhappy with the car then I sincerely apologize personally. I know that you are in texarkana and you cant just come back right around the corner, so in stating this I know that it is not convienent for you, but if you could get the car back here we would be happy to work on it for you more. It is hard sometimes when tuning cars from out of town, because normally the people are there and only there for a few hours. So you dont get to spend all the time in the world on the car like you would like to. Does not mean that it gives you a reason to half *** or anything, but cars tend to run alot better when warm than they do when cold. With saying that, I would be happy to help you with your car if you are unhappy as I would have with Donalds car as well. It just seems he wished to burn that bridge before even trying to be civil. He was unhappy with the power, and since we were the last ones that touched it, well that meant for sure it was our fault. So to both of you I want to apologize for you seemingly unhappy visit to my shop, but at the same time extend my welcome back to at least correct the problem that you are having. If you do not want to come back I will understand but at that point there is nothing else that I can do. And just for the record, we have only done two big motor turbo cars in 5 years so lets please stick to the facts. We care for every customer that comes here new, or repeat. Allow me to make this right for you in some way and I will gladly do so.
Sincerely,
Brian @ RPM
p.s. Donald, when we were talking about heads, I was trying to help you and for you to come on here saying all I was doing was bashing is very week on your part. I was not trying to sell you anything, I was simply trying to get you going in a direction that would make you happy. Sorry that I thought I was trying to work with you in a customer basis, and as a friend.
Last edited by rpmotorsports07; Dec 1, 2007 at 11:17 PM. Reason: more to write
they had it idleing at 1200!! thats fn rediculous. and it would stumble and die all the time. so i had a guy in town tune it for me, and had no further issues. RPM Sucks. I will never go back and i will never tell anyone else to. I think you should keep a more watchful eye on whats going on in your shop. Stop getting defensive and look how many of us are unhappy with our experience at your shop. We are not stupid. We know what drivability is. Three different times i told the tuner things i wanted done, and he all but told me no. I will not be back. Guess you made an easy $400.00. No retunes or updates here. P.S. Neither mine nor Donald's cars had a fan on them while on the dyno but when your employs put their vette on the dyno, out came the fan. That says alot.
The Best V8 Stories One Small Block at Time
I think you should keep a more watchful eye on whats going on in your shop. Stop getting defensive and look how many of us are unhappy with our experience at your shop. We are not stupid. We know what drivability is. Three different times i told the tuner things i wanted done, and he all but told me no. I will not be back. Guess you made an easy $400.00. No retunes or updates here. P.S. Neither mine nor Donald's cars had a fan on them while on the dyno but when your employs put their vette on the dyno, out came the fan. That says alot.
I do NOT see eye to eye with RPM on a few things but they seem to always try to take care of people who are not happy. Has any of the 3 texarkana boys called them and expressed they were unhappy before flaming away? Just a question do not flame me.
Garzoni seems to know what he's doing and helped my tuner (not a shop just a buddy) put 460 to the tires out of my lil ms3/5.3 tea headed combo...They made no money off me but dyno time but Matt did help with the tune just as a fellow gear head so props to him.
Also reading the other thread...the guy heard a noise on initial start up...pull the heads see if you hit a piston/ptv clearance...with any sort of cam that large with that much duration you should check PTV even on stock heads much less a smaller CC head that may or may not have a valve job.
<----checked PTV on both sets of heads I put on each time I pulled each head.
Also reading the other thread...the guy heard a noise on initial start up...pull the heads see if you hit a piston/ptv clearance...with any sort of cam that large with that much duration you should check PTV even on stock heads much less a smaller CC head that may or may not have a valve job.
<----checked PTV on both sets of heads I put on each time I pulled each head.
P.S. I am a little defensive about my shop getting bashed, sorry! It means alot to me that everyone that leaves is happy. if they are not then yes I am a little upset, dont see how that is a bad thing.

This is the dumbest post in the thread.


