They are totally blaming something on a shop that they didnt do. I work in the car business at a local dealership and deal with people like this all the time. Always wanting something for free, questioning what you do, etc. If rpm did suck bad work, why are they still in business? They cant control what happens when you install parts yourself and something comes apart. You wonder why there isnt a warranty on any race parts you buy? Companies would go out of business if this were the case.

 

I PAYED FOR DRIVABILITY AND DIDN'T GET ANY. I dont want any thing for free just want what I payed for.

 

Ok after getting both cars home and looking at the tunes. To Brian @ RPM, I know you havent every done me wrong but then again Ive never had yall tune my car but quite frankly the tunes SUCK!!!!! From Donalds VE tables being all outta wack and no drivablity, to the automatics cars 20 degrees of timing WOT and not even staying running.And this has been confirmed with another VERY WELL KNOWN TUNER I dont know what was done friday but whatever it was wasnt good at all for yalls reputation or quality of work. All 5 people that went friday told me how you were bashing TSPs Heads and products. How are you going to bash them when you prolly havent even been there or met those guys to be running them into the ground.I have and they are a top notch company with top notch guys and service. Im very disapointed because I reccomended the setup for donald and yall couldnt even get anything right on it, and Im disapointed because I reccomended to both guys to take their cars to yall and it turns out that was apparently a mistake. Its apparent that most of the people on here are probably dallas based and probably dont know any better than what RPM gives them. I think itd speak highly if a refund was given or something because we WILL NOT be returning to RPM for any future business because this is not the 1st 2nd or 3rd time someone from texarkana has returned from RPM with something bad to say about the service given and now we have to take the automatic car somewhere else to get everything ironed out and hopefully they do a lot better job. This is just my opinion Brian and Id hope you atleast come through somehow and atleast maybe try to salvage some good graces from these guys.

 

I wasn't going to say anything in this thread but this has gotten beyond rediculous.....you guys brought an mechanicaly unsound vehicle to be finely tuned??? Sounds to me like they did the best they could with what you brought them!! it blows up down the road because the car was poorly put together and now you want a re-fund for something going wrong that they had NOTHING to do with?? As much as that sucks....At what point do people accept responsibility for their own error's??? If I was the owner of RPM I would tell you to **** off, bring me a properly put together vehicle and I will give you a very good tune... period!

 

the other car that went has had no mechanical issues, but still runs like crap, what about that one.... and mine was just fine mechanically ALL 3 times i went down there to get it tuned, and it still wasnt right. sounds like crappy tuning is still the main issue here. so if it were up to me id tell you to **** off... but its not.

 

Yeah, **** Off dude, and Slow98Z is standing here next to me and said **** off too and Im pretty sure Donald would say the same if he were here but hes at his house trying to figure out a use for the scrap metal under his hood.

 

HAHA...sounds to me like we have the 3 stooges working on thier cars and with the MASSIVE error in judgement with one of them.... would lead me to believe that I am sure yours is mechanically correct! Enjoy your piles of crap that aren't running right....but like you said it's someone elses fault!

 

LOLOLOLOLOLOLOLOLOL

 

Well I can say this much, when I get my wife's TA going....it won't be going to Dallas for a tune.

 

If you know the tunes suck why do you have to take them somewhere else to get them ironed out? If you are a sufficient tuner why don't you tune them?

<----has HP tuners and has a buddy tune for me.

 

hey im down with BrianC98Z28,slow98z,KBOBOZ71,donalr76.... **** OFF DUDE!!!!!!

 

Slo98, first of all let me start by saying I would gladly pay for the gas to get your car back here and take care of it for you. I will not however be refunding either one of you due to the way this whole situation has been handled. If that makes me a dick or it is not what you want to hear then I am sorry. I will not sit here while you bash me for something that is not my fault then say that I talked **** about everything on the car. There are many many times, that customers come to get tunes and are in either a hurry or just flat cant wait to completely work out the kinks in their cars tune. Well guess what, they come back and we take care of it. Hence lifetime updates. There are going to be things that the customer is going to see that we dont. Since they are driving it when its cold and hot and so on. This is why communication is the key when getting your car tuned. The more info that you can give a shop tuning your car, the better the tune can be in the long run. We would gladly make this right for you, but you have to work with us a little. Instead of getting on here because your friend blew his car up and telling me that we dont know what we are doing and or talk down on my shop because of a couple issues that you have with the car. We can get it right but you have to tell us what the car is doing so that we can make the right adjustments. Every car that leaves the shop has a chance of coming back, thats why we try to build relationships with people to where they know they are welcome. I dont want anyone to be afraid to let me know if something is not right. Because I would gladly stand behind everything that me and or my guys do.

Donald, I really dont appreciate the way you blammed me for all your mechanical issues. And as for wide open throttle tuning, that really is not all that difficult. There is only so much that can be done for wide open tuning. There is no way that your car has or had 20hp left in the tune. I mean a/f 12.7 with 26 degrees timing is not the most agressive tune by anymeans, but there may be 5 more hp in it with 30 degrees and leaning it out. But that is somewhat on the edge in our opinion. We want your car to last so we save you the 5hp to be a little more conservative. You are the one that handled this in this matter. And for that I am sorry that you have decided to burn that bridge because you were unhappy with the numbers of a combo that you put together.

Brian, I do know TSP guys and have met each and every one of them up there. They are stand up guys for sure. We purchase parts from them on a regular basis. I could not say enough nice things about them. I simply told Donald that I have never seen that combo make the kind of power he was looking for. Never said TSP was crap, or their heads were crap. I have tuned many cars with MS3/4 and really like tuning these cars. If you feel that you will never come back here and or recommend anyone here that is your choice just like BOBO. That is you guys' right to your opinion. And I am sorry that you feel that way, but even if refunds were given its not going to change anything with your opinion.

 

<<<< not surprised. Ill first state that no one has more hatred towards RPM than i do, but somehow even I don't think this was entirely their fault. In a round about way RPM helped me get in touch with one of the best engine shops in DFW and i WILL be out busting BBC nutswinging *** soon.

 

An 84k mile bottom end without ARP rod bolts and 6900 rpm untuned do not sound like great bedfellows. Especially when talking of a modded LS1. I only have 40k on mine and ARP rod bolts and even I understand every moment spent around 7,000 rpm is on borrowed time. If you can't do the time don't do the crime is what I say.

 

LOL What a homo.

Look at all these big cubed motor's coming after a little 346.

I'd sure hate to bust up on that big cubed motor with my cam only set up with a dry shot on it. ROTFL.

6.38 is all she did just three weeks ago, then I drove my bitch to work the next day. Good luck, I'm sure it won't be hard. haha

 

dude stop crying like a biatch. you blew your crap up cause your an idiot. props to the tuner for not giving in. the guy's an idiot!

 

Pick your poison. You= 346 with a bottle. Me= 372 with a nice cam and valvetrain. Seems fairly even to me.

 

Did you have him adjust the PTV tables with his laptop?




On another note...
Brian,
I haven't done any business with you guys, but I have done quite a bit of business with a few shops in my past(both positive and negative).
It seems like you are trying to do what's right here and backing your product/labor comes first and foremost in my book.
I personally think you should stick to your guns and not refund a cent, and if these folks had any problems with the tune, they should have consulted you immediately.
I damn sure know if I was in their boat(and I was not satisfied with anything that I paid for), you would be hearing from me directly, not posting something up on tech(without giving you the opportunity to make it right first).
Good luck to all parties involved.

 

His will actually run good....It wasnt a LS1 shop in the area that touched it to hold it down on power

 

You should ask him what the credentials of the guys who helped put it together for him are....Id laugh my *** off if he told me they were ASE cert'd techs. These days a piece of paper is as good as the ink that is printed on top it.