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Old Apr 10, 2015 | 04:59 PM
  #21  
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There's definitely a problem. Even in the "support bubble" on the main IB Automotive part of the app, before you select whichever sites you've saved to your favorites, that support forum is FULL of spam. All in Japanese Kanji.

I think the mobile app has been forgotten... Looks like my duties will be cut by at least half. I don't have the bandwidth on the rig to use my phone with the wifi...
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Old Apr 10, 2015 | 05:01 PM
  #22  
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Yeah, I use the mobile app far more than I do the computer. I hope they get it take care of. I take it that the powers to be here at LS1Tech have nothing to do with the app itself, or support of the app when it's not functioning properly?
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Old Apr 10, 2015 | 06:02 PM
  #23  
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Originally Posted by Rise of the Phoenix
Yeah, I use the mobile app far more than I do the computer. I hope they get it take care of. I take it that the powers to be here at LS1Tech have nothing to do with the app itself, or support of the app when it's not functioning properly?
I don't think so, I think ib is just a third party group that controls everything, if anything I wish ls1tech had support for Tapatalk or something more stable. I mean its not like the site doesn't have enough users lol.
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Old Apr 10, 2015 | 08:18 PM
  #24  
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I've downloaded and re installed the app 4 times and the same bullshit is happening. This has ways been an issue for me. I hate IB auto group
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Old Apr 10, 2015 | 09:13 PM
  #25  
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Well, glad it's not just me, but hate that it's causing this much trouble for everyone. I really do like the app. Easy to use, navigation is easy, I like the way it's setup, so no gripes about the way the app is setup, or how it works, but this issue is annoying to say the least. I have to say I do not like Tap Talk at all.
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Old Apr 10, 2015 | 09:39 PM
  #26  
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Originally Posted by Rise of the Phoenix
Well, glad it's not just me, but hate that it's causing this much trouble for everyone. I really do like the app. Easy to use, navigation is easy, I like the way it's setup, so no gripes about the way the app is setup, or how it works, but this issue is annoying to say the least. I have to say I do not like Tap Talk at all.
Neither do I but its better than the mobile site and its really stable and bug free, I frequent ltxtech on Tapatalk and it always does the job unlike this app.
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Old Apr 13, 2015 | 08:27 AM
  #27  
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Still an issue for me. IB auto group GET YOUR **** TOGETHER!
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Old Apr 13, 2015 | 10:22 AM
  #28  
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Yep, thought maybe today it would be working like it normally did, but not the case. It's funny that the app will work fine as long as the thread is only one page, but once it gets to two pages or more, it gives the error. You'd think there would be some type of trouble ticket in on this and that they'd be getting it fixed.
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Old Apr 13, 2015 | 10:40 AM
  #29  
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Originally Posted by Rise of the Phoenix
Yep, thought maybe today it would be working like it normally did, but not the case. It's funny that the app will work fine as long as the thread is only one page, but once it gets to two pages or more, it gives the error. You'd think there would be some type of trouble ticket in on this and that they'd be getting it fixed.
That's what i'm saying. At this point the "report" button has to have been hit over a million times. Ive never seen an IT company move so slow to get an issue fixed.. other than healthcare.gov that is
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Old Apr 13, 2015 | 12:56 PM
  #30  
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I spent a little time reading the ib support forum and apparently the app is completely dead, there's no more support and there won't be anymore updates from what I understand. Looks like we're pretty much screwed.
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Old Apr 13, 2015 | 01:03 PM
  #31  
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Originally Posted by savage388
I spent a little time reading the ib support forum and apparently the app is completely dead, there's no more support and there won't be anymore updates from what I understand. Looks like we're pretty much screwed.
awesome..
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Old Apr 13, 2015 | 02:00 PM
  #32  
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Well that sucks.
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Old Apr 13, 2015 | 03:00 PM
  #33  
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This is not true. I believe I've mentioned this before, but IB has been working on a new app for their communities which is currently in beta. Some members have been participating in the program. It is believed some changes made for the beta app has caused the existing app to not work properly. While the goal was to have the beta app released soon, the issue with the old app was being looked into.

At this moment, I don't have further details beyond that.

Originally Posted by savage388
I spent a little time reading the ib support forum and apparently the app is completely dead, there's no more support and there won't be anymore updates from what I understand. Looks like we're pretty much screwed.
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Old Apr 17, 2015 | 09:34 AM
  #34  
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Well, the app is still F'd up. It's been almost two weeks now, and nothing has been fixed.
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Old Apr 17, 2015 | 09:46 AM
  #35  
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Originally Posted by Rise of the Phoenix
Well, the app is still F'd up. It's been almost two weeks now, and nothing has been fixed.
Yup, IB auto group is useless.
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Old Apr 17, 2015 | 07:47 PM
  #36  
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If you're an android user, you can download the new app, currently beta, by searching for Garage Talk by Internet Brands. That will be the new app going forward.

If you're an iphone user, the apple store doesn't really allow beta products and so there is some "closed" testing currently by a few hundred members.
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Old Apr 17, 2015 | 09:10 PM
  #37  
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Originally Posted by JeremyT
If you're an android user, you can download the new app, currently beta, by searching for Garage Talk by Internet Brands. That will be the new app going forward.

If you're an iphone user, the apple store doesn't really allow beta products and so there is some "closed" testing currently by a few hundred members.
I'm on android so I'll give the beta a try. It can't be worse than the current app which is useless. Thanks for a real solution though.
edit: do you have any information on how long it will take to get some more forums on the new beta app? The list is pretty sparse at the moment.
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Old Apr 20, 2015 | 05:51 PM
  #38  
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Due to all the issues with current app we have pushed the most stable BETA version to the app store so more users can have access to it.

Android is live now as Jeremy has mentioned and Apple should approve iOS in the next week:

https://play.google.com/store/apps/d...droid.autocomm
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Old Apr 21, 2015 | 08:18 AM
  #39  
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Originally Posted by IB Nolan
Due to all the issues with current app we have pushed the most stable BETA version to the app store so more users can have access to it.

Android is live now as Jeremy has mentioned and Apple should approve iOS in the next week:

https://play.google.com/store/apps/d...droid.autocomm
So does that mean we should un-install the app, re-install it, and it should work as it did in the past? I un-installed it last night, re-installed it, but am still getting the same error messages as before. Is there something we need to do on our end to remedy this? I appreciate you coming into this thread and shedding some light on this.
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Old Apr 21, 2015 | 09:55 AM
  #40  
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Download the app that Nolan linked above, if you're an android user, and use that app. Uninstall the app that you have currently been using. The two apps aren't the same. The beta app that Nolan linked will be the new app going forward.

Originally Posted by Rise of the Phoenix
So does that mean we should un-install the app, re-install it, and it should work as it did in the past? I un-installed it last night, re-installed it, but am still getting the same error messages as before. Is there something we need to do on our end to remedy this? I appreciate you coming into this thread and shedding some light on this.
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