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Password problems

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Old 10-07-2016, 08:35 PM   #1
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Join Date: Sep 2016
Posts: 5
Default Password problems

Every time I try to sign in I have to reset my password. Any idea of what is going on? Thanks
ZCAMARO28 is offline   Reply With Quote
Old 10-16-2016, 05:13 PM   #2
Join Date: Oct 2007
Posts: 164

Why do you have to reset your password? Because you can't log in or because you're asked to change your password because it has expired? The later is not enabled on normal accounts. So we'll assume it's the former.

If you can't log in and you get an error about invalid username or password, you absolutely are not entering in the correct username and/or password. The system does not make that type of error looking up your username and password and calculating the correct value just as a calculator does not error on a simple 2+2 equation.

Note that passwords are CaSe sensitive while usernames aren't. The only other possibility is someone may have access to your account and is changing it.
JeremyT is offline   Reply With Quote

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