Can't log in with Iphone

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Jun 4, 2024 | 12:04 AM

4CamT/A

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From: california

Can't log in with Iphone

Im having trouble logging in here using my Iphone. I can log in from a tablet and a laptop but not my phone any idea where to start from? Thanks.

Last edited by 4CamT/A; Jun 4, 2024 at 12:05 AM. Reason: Typing erroe

Jun 4, 2024 | 03:12 AM

JeremyT

Joined: Oct 2007

Posts: 174

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Quote:

Originally Posted by LosLs1's

Im having trouble logging in here using my Iphone. I can log in from a tablet and a laptop but not my phone any idea where to start from? Thanks.

It's your username with the apostrophe. iOS marks-up the character and so it doesn't match correctly against the username/password check. This is not specific to LS1Tech but the way it handles the characters in the field boxes.

The only two options are 1) Disable the mark-up in your iOS settings or 2) Change your username to exclude the apostrophe. LS1Tech normally doesn't do username changes but maybe Administrator RPM WS6 might approve, if you want to do the username change route, since since it's a technical issue and can be a stopper.

Jun 4, 2024 | 03:16 AM

RPM WS6

LS1Tech Administrator

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From: Schiller Park, ILL Member: #317

Quote:

Originally Posted by JeremyT

2) Change your username to exclude the apostrophe. LS1Tech normally doesn't do username changes but maybe Administrator RPM WS6 might approve, if you want to do the username change route, since since it's a technical issue and can be a stopper.

Yes, if this is the solution then I see no problem with changing the name.

Jun 4, 2024 | 05:46 PM

4CamT/A

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From: california

Quote:

Originally Posted by RPM WS6

Yes, if this is the solution then I see no problem with changing the name.

Ok cool! Its been a few years since I've logged in with my phone.What is it that I need to do to change the name?

Jun 5, 2024 | 04:55 PM

JeremyT

Joined: Oct 2007

Posts: 174

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Quote:

Originally Posted by LosLs1's

Ok cool! Its been a few years since I've logged in with my phone.What is it that I need to do to change the name?

You can PM the request to either Administrator RPM WS6 or myself. If the username is available (not used) and is 20 characters or less, we can update it.

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