Deleted thread?
...Ken, I give credit, where credit is due. I never met you but I've heard that you were a decently creditble guy with a solid business. That's why I thought it was a wild and insane joke when I heard of you (or anyone for that matter) partnering up with Rob with that lovely reputation. ... Your money, your choice. .... If Robs involved, ....same ****, different toilet! ....
...With that said....
A bit of advise if I may.... Allot of people are posting up about their experience(s) with the SPM brand. Your stating that currently, wrongs are being made right. Ok, post what's being corrected and on who's car. Do one better by posting photos also. ...
Obviously Mark from Hawaii is still having issues with the SPM brand though so I'm not sure how much faith to invest in the new SPM business practices. Just my .02
...Ken, I give credit, where credit is due. I never met you but I've heard that you were a decently creditble guy with a solid business. That's why I thought it was a wild and insane joke when I heard of you (or anyone for that matter) partnering up with Rob with that lovely reputation. ... Your money, your choice. .... If Robs involved, ....same ****, different toilet! ....
...With that said....
A bit of advise if I may.... Allot of people are posting up about their experience(s) with the SPM brand. Your stating that currently, wrongs are being made right. Ok, post what's being corrected and on who's car. Do one better by posting photos also. ...
Obviously Mark from Hawaii is still having issues with the SPM brand though so I'm not sure how much faith to invest in the new SPM business practices. Just my .02
Mistakes happen. If I was a shop owner and made a mistake, I wouldn't hide it, but rather I would show the public how I am resolving the problem and what I would do to make sure that mistake never happens again. Showing how I stand up to my work (with evidence) would reaffirm my customers faith in me as a shop owner...
The Best V8 Stories One Small Block at Time
And as an FYI, FBDYLVR was just as affected by my situation as I was. I owe him much more than gratitude for all the help he has given me.
Adam, please keep us posted. Thanks.
And as an FYI, FBDYLVR was just as affected by my situation as I was. I owe him much more than gratitude for all the help he has given me.
Adam, please keep us posted. Thanks.
I remember watching something on Court TV where a shop was bought out by someone. The shop had new management but the same name. The new owner was denying warranty work for customers of the previous owner. One of the prior customers took the company to small claims court. The court ruled that the new owner is still responisble for the previous work and had to honor the past warranty. And then it was up to the current shop owner to sue the past shop owner for all the work done. Not sure if that applies in your situation, but it's somthing to look into.
And as an FYI, FBDYLVR was just as affected by my situation as I was. I owe him much more than gratitude for all the help he has given me.
Adam, please keep us posted. Thanks.
No problem I was just letting him know he was talking to someone else about the coming to the shop, it is much harder for you to come to the shop I know.
No problem I was just letting him know he was talking to someone else about the coming to the shop, it is much harder for you to come to the shop I know.
for any past actions of Robs sole proprietor shop (Strictly Performance). While you may want to make a blanket statement about the new company and Doug and I being associated with him, it wont fly and I will defend it. So you can bash Rob all you want, but not DTS or SP Motorsports, In. Rob is doing this out of his own free will and you need to be willing to work with him and his subcontractors.
While there were an small number of issues Rob had with customers (maybe 5), nobody hears about the hundreds of others who had a great experience.
Regards,
Ken Cannata
HP Tuners, LLC.
http://www.hptuners.com/
But one fact remains, I was still screwed by Robert Barth and the SPM brand. And nothing good has resulted from my situation nor has any type of amends been done to "make things right." I will be contacting them again in the near future.




