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Old Nov 5, 2004 | 12:35 PM
  #1  
CODE4LS1's Avatar
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From: Redlands, CA
Default Racenet.net

didnt know where I should post this, so I thought Id post up here. Has anyone ever ordered anything or has feedback on Racenet.net? I ordered a TC and trans cooler on 10/25/04, and have been unsuccessful contacting them via email or by phone. I am starting to think this may not be a legit company???? If anyone has any feedback on this company that would be extremely helpful, as I have spent about $800 of my money on parts that I believe I will have a hard time getting. TIA
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Old Nov 5, 2004 | 12:42 PM
  #2  
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From: Long Beach, CA
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They're legit. I've ordered from them a few times with no problem, but I've never had a situation where I had to contact customer service. I recall seeing other posts a while back of people that had problems with customer service as well.
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Old Nov 5, 2004 | 12:45 PM
  #3  
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my probelm with them is, i have called them repeatedly for the last 7 days straight and no one ever answers their phones, and I have sent them 3 emails....no response. Is there a different cust serv number I need instead of the one on their site?
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Old Nov 5, 2004 | 03:52 PM
  #4  
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Dam they're not even answering thier order line. That's kinda scarry...
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Old Nov 5, 2004 | 05:20 PM
  #5  
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I have had a pair of ET Streets on order from them snce Oct. 1st! I am thinking of canncelling my order because they have not sent me my merchandise. They are hard as hell to get a hold of too. I finally talked to them about a week ago and thh guy there ttold that they would be shipped out sometiime this week and I will get a confirmation e-mail when it happens. Guess what I have not gotten an e-mail yet and cannot get a hold of them to cancel my order as for Jegs has already delivered me a new set of tires within 2 days of ordering.
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Old Nov 11, 2004 | 02:03 AM
  #6  
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From: Tacoma, WA
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I've seen these types of complaints MANY times about these guys...
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Old Nov 13, 2004 | 06:24 PM
  #7  
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From: San Diego
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I made a post about these guys a while back. I ordered a part from them also and they dissapeared, no phone or e-mail. I even looked up there address in the yellow pages of there city and it showed a completely different business. I flied a complaint with the better business beaureu and my bank ended up putting the funds back into my account. Never heard from them. The B.B.B. told me they were unable also to contact them. A couple months later I got a e-mail from there "new" manager saying they had just bought out the old management and were fixing all there problems and were sorry about prior ownership. I think the hole thing by them is a scam and they are a fake company. DO NOT GIVE THEM ANY OF YOUR MONEY!
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Old Nov 14, 2004 | 07:46 PM
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I Use to live right down the street from them in houston i would never buy a thing from them. And the resson it takes so long for stuff is on some thing they have to order before thay can send them to you
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Old Nov 15, 2004 | 11:17 PM
  #9  
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From: Albuquerque, NM
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Guess I got lucky...I ordered some N2O parts from them on friday and I got the UPS delivery email today stating my parts were on the way.
Hope you guys get your stuff.
J
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