Do NOT buy tires from Wal-Mart!
09-13-2006, 09:00 AM
#21
You can get your tire patched. I had a few patches in my Goodyear tires that came on the car when I bought it. They may not still be z-rated, but who is driving that fast anyway? Unless you are roadracing your tires will rarely (if ever) see those crazy speeds. They hot patched my tire(s) any time I picked up a nail and I never had a problem. Hell, I drove those tires BALD!! I got 48k out of them!!!! Just take it to a Discount Tire or Belle Tire. Most of the time I got free fixes. But I did do business with them before too.
Or try a different Wal-mart if they have a competent service area that can do the hot patch. You should be fine if they can patch the tire. But I would still raise hell about them not honoring your road hazard policy. That's BS.
Or try a different Wal-mart if they have a competent service area that can do the hot patch. You should be fine if they can patch the tire. But I would still raise hell about them not honoring your road hazard policy. That's BS.
09-13-2006, 02:05 PM
#23
Originally Posted by badjuju342
No phone call from corporate. Nada, zip , zilch. Oh yeah , I am quite thrilled at this point. I have informed my girlfriend who lives with me to NEVER bring a Wal-Mart bag into this house again. I will never spend another penny with them, EVER.
09-13-2006, 05:44 PM
#25
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Sorry... to be the bearer of bad news....but.... They won't bend over backwards to get a tire they don't stock any longer... They will offer you an equivlant tire but they won't go out of their way just get one to match your other tires.
09-13-2006, 05:45 PM
#26
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I'd think one of the people posting inhere who claim to be some sort of management could get you a direct number to someone in corporate who oversees the Automotive Service Department of the stores.
I'm sure a direct-line call from an irate customer would solve this pretty quickly.
Also, have you tried to find the same information from the Wam-Mart site? I've done this a few times, most recently with my cable company who's VP of Customer Service got a few emails from me. Within a day, someone lost their job and I got a substancial discount on my cable package for a year.
I'm sure a direct-line call from an irate customer would solve this pretty quickly.
Also, have you tried to find the same information from the Wam-Mart site? I've done this a few times, most recently with my cable company who's VP of Customer Service got a few emails from me. Within a day, someone lost their job and I got a substancial discount on my cable package for a year.
09-16-2006, 11:21 AM
#27
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Update: Someone from corporate called me Friday while I was at work so I'll see what they've got to say Monday. She went down to a Goodyear dealer today and bought another "discontinued" replacement tire. And guess what? You CAN buy a road hazard on a Z rated tire unlike what was previously posted because we did get one on the replacement. I had them save the old tire and give it back in the off chance Wal-Mart does do something but I'm not holding my breath over that one.....
09-16-2006, 12:50 PM
#28
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that sucks......i have never and will never shop at wal-mart, the company probably made 8billion dollars in revenue last year and they still pay there employees ****
09-17-2006, 07:44 AM
#32
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Yeah walmart does not get any business from me and sears if on my **** list too they are lucky they have craftsman tools otherwise I wouldn't shop there esp. with the tire incident on my DD.
09-17-2006, 09:08 AM
#33
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Originally Posted by DarkFormula
I'd think one of the people posting inhere who claim to be some sort of management could get you a direct number to someone in corporate who oversees the Automotive Service Department of the stores.
I'm sure a direct-line call from an irate customer would solve this pretty quickly.
Also, have you tried to find the same information from the Wam-Mart site? I've done this a few times, most recently with my cable company who's VP of Customer Service got a few emails from me. Within a day, someone lost their job and I got a substancial discount on my cable package for a year.
I'm sure a direct-line call from an irate customer would solve this pretty quickly.
Also, have you tried to find the same information from the Wam-Mart site? I've done this a few times, most recently with my cable company who's VP of Customer Service got a few emails from me. Within a day, someone lost their job and I got a substancial discount on my cable package for a year.
09-17-2006, 09:51 AM
#34
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Originally Posted by badjuju342
Wabmorgan may have a point there. Still , I bought the road hazard , they should honor it , especialy if you're gonna stick signs all over your store saying customer satisfaction is guaranteed. There's nothing satisfactory about this.
I appreciate the offer to sell me 17" tires but they won't work too well on the 16" rims on my T/A.
I appreciate the offer to sell me 17" tires but they won't work too well on the 16" rims on my T/A.
09-18-2006, 12:02 AM
#36
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Originally Posted by sills1
We already suggested that he call corporate. You can walk into any Wal-Mart and ask for the corporate # and they have to give it to you.
I thought the number was 1-800-WAL-MART
Just checked the Wal-mart site... it is...
From the Wal-mart website.....
Phone
To reach the Contact Center of Wal-Mart Stores, call 1-800-WALMART (1-800-925-6278), from 7 a.m. to 9 p.m. (CT) Monday - Friday, from 9 a.m. to 9 p.m. (CT) Saturday or from 1 p.m. to 6 p.m. (CT) Sunday.
To reach the home office, call 479-273-4000, from 7 a.m. to 5:25 p.m. (CT) Monday - Friday.
09-20-2006, 03:54 AM
#38
Originally Posted by DarkFormula
I meant a direct number to someone's desk. Not some generic **** where you talk to an automaton.
there is a number that they use to talk to the buyer, try having the store call the buyer, while you are standing there with them and see if that works.
i would give you the number but i dont know it.
09-20-2006, 09:25 AM
#39
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I work at a Tires Plus in Ga. This **** would never have happened with us. We would have ordered and replaced the tire in the same day. All I can say is what everyone else has been saying. Go above their heads.
