What to do about SCRATCHED CCW???
Thread Starter
Staging Lane
Joined: Jun 2005
Posts: 71
Likes: 0
From: Roseville/Sactown, Ca
What to do about SCRATCHED CCW??? Mann, i took my brand new ccws to discount to get my new tires mounted and they scratched the rear wheel. but im wondering what to do-if they should give me that rear tire for free or what?
You can make them pay for it to get fixed or see what they will work out with you. I've personally fixed some of the scratches and blemishes on both of my sets of CCWs. I just sanded the imperfections with different grades of sandpaper then polished them back out.
TECH Addict
Joined: Jan 2004
Posts: 2,042
Likes: 0
From: Grosse Pointe Woods, MI
You should of done your research first before you have a cheap tire company like discount mount your tires. I know you wouldn't think they could screw up mounting, but tire companies do. Especially if they are custom aftermarket rims. It happened to my buddy who has iForged rims. Personally I would make them replace the rim. If the scratch is real deep, sometimes they can't fix it.
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First off - Discount Tire is not a "low end" shop. Depending on the area they do more high end wheels then any other shop in the area.
Discount is very good about taking care of their customers. The manager will first want to have the wheel repaired. If he cannot have it done properly they will set you up with a new wheel or the repair cost at CCW (if available). It is difficult to remain calm (trust me, been there, done that) but accidents do happen, and they will make the situation right.
Discount is very good about taking care of their customers. The manager will first want to have the wheel repaired. If he cannot have it done properly they will set you up with a new wheel or the repair cost at CCW (if available). It is difficult to remain calm (trust me, been there, done that) but accidents do happen, and they will make the situation right.
Thread Starter
Staging Lane
Joined: Jun 2005
Posts: 71
Likes: 0
From: Roseville/Sactown, Ca
thanks guys ur right, we will see what happens tomorrow when i go get them. and as far as discount being low end, i dont believe that because they've treated me well over the years, not this one but others.
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which discount did you go to? that happen to me when i took my ccws to the discount on grissom. Tell them to fix it, call chip & he'll take care of ya, they ended up paying about 200 or so fix it. give me a call if you have any ?'s 562-0481
Thread Starter
Staging Lane
Joined: Jun 2005
Posts: 71
Likes: 0
From: Roseville/Sactown, Ca
hey guys, i got the wheels back they did fix the scratch the wheels look great. i got the nitto invo 285/30 up front, and 305/30 at the rear, i have the 505a's, i'll post pics as soon as i take them. thanks for everyones advice.
