TimTaylor75

iTrader: (4)

I sent an email off to Billingsley, but haven't received a response yet.

For those that have purchased this piece, does it come with hardware?

Thanks.

JUICED96Z

You use the stock hardware. Someone in the Midwest section said their site is also down.

foggedz

iTrader: (1)

You can reuse some of the stock bolts, but you will have to get some extras also. Some of the bolts thread into the HVAC itself, and when its gone there is nothing to hold the bolts in. I just picked up a few sets of nuts and bolts. The plate fit with no problems.

TimTaylor75

iTrader: (4)

Cool. Good info. Site seems to be up and operational to me. Just placed my order.

Thanks guys.

OutlawZ

iTrader: (4)

Yup reuse the stock stuff or pick up about 10 or so nuts and bolts that you want to use.....

pick up grade 8 stuff since that plate will see a ton of stress

DSG

iTrader: (1)

Billingsley's customer service sucks my ***. I ordered a master cylinder from them on the 14 of Feb and I havnt heard dick from them. I have emailed them serveral times with no response.

OutlawZ

iTrader: (4)

ya know i feel you on that... I ordered from billingsley SEVERAL times in the last couple of years..... i would say a few years back they were on top of their ****. always got call backs. always got email responses. updated shipping info..... then in the last year the website changed and a TON of stuff was dropped off of it. I ordered the master cylinder (strange manual) and it took awhile to get it and although i was satisfied with the quality of the piece i had a few questions about it.... tried calling and got no answer, left messages, no response. called multiple times on multiple days.... nobody answers the phone.....

who in the business of selling parts does not answer their phones during business hours????

Talk to madman at thunder cuz i think he keeps a relationship with Jay.... he's been the man in the past but lately customer service is falling off rapidly...

skipperbisket

iTrader: (4)

call burkhart chassis if you want to get an hvac plate and they'll get you setup. or just buy a rivet gun, some rivets, and a piece of galvanized steel and make your own.

MUSTANGEATER

iTrader: (10)

Jay & Amber are fantastic people. They have never done me wrong, and get an A+++++++++ in my book.

Has it occured to any of you that they are trying to limit the business they are doing with E-racers? Did you notice how they scaled back the parts they offer on their site? Did you notice how they are no longer advertising on this site?


FWIW contact Dave @ Burkhart he can get you some high quality **** that's for sure.

skipperbisket

iTrader: (4)

Who cares? If they are going to offer parts for sale then they will be expected to deliver them with a level of customer service fitting to their customers. If they would rather just race and not sell parts thats their decision but customers should not suffer because of their negligence.

MUSTANGEATER

iTrader: (10)

That's the thing. I don't think they are offering parts for sale to people anymore.

OutlawZ

iTrader: (4)

Oh I've never had any problems with Jay or Amber. They are great people.... but great people are still expected to make sure stuff gets handled when people are paying hard earned money to buy their parts... And it's not only limiting business with "E-racers".... When you call nobody answers, and they aren't getting call backs.... answering machines have nothing to do with the internet... scaling back the operation is fine.... but make sure the parts you DO have for sale get delivered on time and keep contact with the people ordering those parts...

DSG

iTrader: (1)

Thats bull$hit because there website still takes credit cards. They have my order from a week ago with no response. If they would ever contact me I would cancel my order as they are not worthy of my business.

If they dont want to take orders, fine just let the general public know so we dont continue to waste our time with them.

The reason I ordered from them is because of there reputaion in the past I have always heard good things from them. Guess not in this case. I will not reccomend anyone to them in the future.

OutlawZ

iTrader: (4)

Good point.... if you take someone's money (ie credit card #) then you are entering into a contract where what you do AFTER you recieve money is going to be scrutinized.... either **** or get off the pot... sell parts or do not sell parts...

Like i said, early last year i ordered brakes from them.... not an issue in the world... came fast, with alot of contact from Jay/Amber.... my manual master cylinder was a slightly different experience.... took a bit longer but still got here in an acceptable timeframe although rarely heard from them.... seems like it's got even worse now...

MUSTANGEATER

iTrader: (10)

Well you're the one who put your CC #'s in and such. AFAIK Amber emailed you last I spoke to her because I linked her to your post in sponsor feedback. Maybe It did not get to you?

DSG

iTrader: (1)

Never got an email from anyone at Billingsley.

Email addy is David.S.Garrett@gmail.com

I appreciate you saying something. Just would like a better/quicker solution.

MUSTANGEATER

iTrader: (10)

did you ever get an AOL based email? check your spam box

DSG

iTrader: (1)

All my spam has been deleted. If she emailed me please have her resend it. better yet what is an email address or a phone number she will answer????

TimTaylor75

iTrader: (4)

Well, hopefully I'll get some sort of response as I already sent the payment via their website.

This would be my first real issue with purchasing anything online in over 7 years, and for a company that is affiliated with LS1tech.com, I hope there isn't much of a delay.

Oh, no confirmation email as of yet. Ordered yesterday (Saturday) morning.

MUSTANGEATER

iTrader: (10)

brisales@aol.com