Have you guys seen Tick's bulletin regarding knock off's?
07-02-2013, 04:17 PM
#1
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Have you guys seen Tick's bulletin regarding knock off's? I found this a very interesting read. I, myself, love my genuine Tick Master and Speed Bleeder 
http://www.tickperformance.com/buyer...nock-off-list/
http://www.tickperformance.com/buyer...nock-off-list/
07-02-2013, 04:29 PM
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I've changed my e-mail since ordering my complete clutch swap from them so I didn't get the e-mail, I saw the article posted on a page on Facebook lol
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07-03-2013, 01:21 PM
#10
http://www.thirdgen.org/techboard/af...ing-knock.html
Good read here...
I just can't believe it wasn't patented. I truly thought it was.
Good read here...
I just can't believe it wasn't patented. I truly thought it was.
07-03-2013, 02:30 PM
#11
Hi,
Simply put, Hawks made a bad call , we did not intend to make it look like we copied or renamed a product and steal a design, although that is how it seems. I made a decision to manufacture our Tilton master based upon Tick not keeping them in stock and after repeated attempts to get product on the shelf we decided to manufacture our own part, simple as that.
Looking back, I the owner of the company should have called Jonathan (The Owner of Tick) and try to handle the situation in a different manner, owner to owner, instead of taking matters into my own hands and making our cylinder to take care of back orders and current customer requests . That was a mistake on MY part!
With that being said I want to apologize to Jonathan and the team at Tick Performance, to my staff at my shop and most of all to our valued customer that we made you question our professionalism and ethics. The master cylinders we make are made to the same quality as they always have been and have never been made with any type of inferior part, but the point is I the owner of our company should have made a different decision, simple as that! There is no excuse for the decisions I made ethically and I have been in contact with Jonathan and am doing everything I can to make my wrong right, not because of money or trying to have a better part or trying to seem like we stole someone's design. I simply am trying to make it right being the man I truly am because I made a bad decision putting my customers and employees and business first when in reality I was putting them in harm's way.
I have worked in this industry for 14 years and believe I have always done the best thing for my customers up to this point . I simply made a bad call and I will have to live with that. I would ask my customers to understand the decision I made ( not necessarily to agree with it although it was the wrong decision) and hopefully give our company your continued support.
Sincerely,
Bruce Hawkins
Hawks Third Generation, LLC
Simply put, Hawks made a bad call , we did not intend to make it look like we copied or renamed a product and steal a design, although that is how it seems. I made a decision to manufacture our Tilton master based upon Tick not keeping them in stock and after repeated attempts to get product on the shelf we decided to manufacture our own part, simple as that.
Looking back, I the owner of the company should have called Jonathan (The Owner of Tick) and try to handle the situation in a different manner, owner to owner, instead of taking matters into my own hands and making our cylinder to take care of back orders and current customer requests . That was a mistake on MY part!
With that being said I want to apologize to Jonathan and the team at Tick Performance, to my staff at my shop and most of all to our valued customer that we made you question our professionalism and ethics. The master cylinders we make are made to the same quality as they always have been and have never been made with any type of inferior part, but the point is I the owner of our company should have made a different decision, simple as that! There is no excuse for the decisions I made ethically and I have been in contact with Jonathan and am doing everything I can to make my wrong right, not because of money or trying to have a better part or trying to seem like we stole someone's design. I simply am trying to make it right being the man I truly am because I made a bad decision putting my customers and employees and business first when in reality I was putting them in harm's way.
I have worked in this industry for 14 years and believe I have always done the best thing for my customers up to this point . I simply made a bad call and I will have to live with that. I would ask my customers to understand the decision I made ( not necessarily to agree with it although it was the wrong decision) and hopefully give our company your continued support.
Sincerely,
Bruce Hawkins
Hawks Third Generation, LLC
07-05-2013, 10:05 AM
#13
We thank our loyal vendors that continue to sell our products, and sell them in a proper and correct manner.
We apologize thoroughly for any back orders or waiting time that our vendors have had to endure due to the very large demands for our product. We still find it very hard to swallow the reason that Hawks had for this reproduction that was branded under our name, and then priced lower than ours just to lure customers into purchasing it. That along with the photo copied instructions(word for word) with our brand name still printed on them, the guarantee that our life-time warranty accompanied the product and the lie that it was a genuine Tick Master Cylinder is very tough for us to fathom the how and why this was ever a thought in Mr. Hawkins mind.
I know my boss Jonathan has been speaking with Mr. Hawkins at great lengths to resolve this issue, and we appreciate their willingness to work with us. After all, we feel that it's their business reputation that hinges on their willingness to fix this mess that they have caused for themselves.
Any questions or concerns regarding a genuine Tick Performance product or a Hawks product should be forwarded immediately to Joey@tick-performance.com or Jonathan@tick-performance.com.
We also would like to thank the thousands of loyal customers we have that continue to purchase Tick Performance products everyday through our authorized vendors and through us. Without you guys we would not be where we are today and we thank you very much for it.
Martin Smallwood
Cam Design/Sales/Customer Service
Tick Performance LLC
We apologize thoroughly for any back orders or waiting time that our vendors have had to endure due to the very large demands for our product. We still find it very hard to swallow the reason that Hawks had for this reproduction that was branded under our name, and then priced lower than ours just to lure customers into purchasing it. That along with the photo copied instructions(word for word) with our brand name still printed on them, the guarantee that our life-time warranty accompanied the product and the lie that it was a genuine Tick Master Cylinder is very tough for us to fathom the how and why this was ever a thought in Mr. Hawkins mind.
I know my boss Jonathan has been speaking with Mr. Hawkins at great lengths to resolve this issue, and we appreciate their willingness to work with us. After all, we feel that it's their business reputation that hinges on their willingness to fix this mess that they have caused for themselves.
Any questions or concerns regarding a genuine Tick Performance product or a Hawks product should be forwarded immediately to Joey@tick-performance.com or Jonathan@tick-performance.com.
We also would like to thank the thousands of loyal customers we have that continue to purchase Tick Performance products everyday through our authorized vendors and through us. Without you guys we would not be where we are today and we thank you very much for it.
Martin Smallwood
Cam Design/Sales/Customer Service
Tick Performance LLC
07-05-2013, 02:19 PM
#16
Im also very surprised with hawks response. Very profesional and i hope it gets resolved soon. As for tick, theyve always been some top notch people and continue to do so.
