Dino @ Rev - Extreme
02-10-2006, 04:12 PM
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Dino @ Rev - Extreme I bought a Passport 8500 X50 from him a year or so back, and it went out on me, no signs of wear but it just went dead. I called Escort and got two different stories.
Called Dino to get a copy of my receipt for warranty purposes and he said just to send it back in to him and he'd take care of me. It was still under warranty - just barely - but that he'd prefer to handle the warranty exhcange himself as its often smoother. As soon as I told Dino it was in the mail (took a while, I was pretty busy) he said no problem. Got a brand new X50 in the mail shortly thereafter, works great.
Thanks a bunch Dino for helpin me out!
Called Dino to get a copy of my receipt for warranty purposes and he said just to send it back in to him and he'd take care of me. It was still under warranty - just barely - but that he'd prefer to handle the warranty exhcange himself as its often smoother. As soon as I told Dino it was in the mail (took a while, I was pretty busy) he said no problem. Got a brand new X50 in the mail shortly thereafter, works great.
Thanks a bunch Dino for helpin me out!
They help out alot. 
02-11-2006, 10:37 AM
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Thanks guys...
I do my best to keep everyone happy, and give the best deals that I can. Customer service is very important to me, and if you ever have an experiance where things don't go well, or you're not happy, please let me know. Like said above, we get extremely busy, and sometimes things can slip through the cracks.
I'm getting ready to undergo a surgery in the next month... donating a kidney to my son. So I'll be out for a while, but I think my guys at the shop can carry the ball while I'm down. I'm giving access to my account here to my Internet Sales Manager (Scarecrow Joe), so that he may still help anyone here while I'm gone.
Again, thank you guys for the good word... I'm happy to see that we are accomplishing our mission.
I do my best to keep everyone happy, and give the best deals that I can. Customer service is very important to me, and if you ever have an experiance where things don't go well, or you're not happy, please let me know. Like said above, we get extremely busy, and sometimes things can slip through the cracks.
I'm getting ready to undergo a surgery in the next month... donating a kidney to my son. So I'll be out for a while, but I think my guys at the shop can carry the ball while I'm down. I'm giving access to my account here to my Internet Sales Manager (Scarecrow Joe), so that he may still help anyone here while I'm gone.
Again, thank you guys for the good word... I'm happy to see that we are accomplishing our mission.
02-12-2006, 12:50 PM
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Originally Posted by gator's 99TA
dino and company are a great group and take care of customers. they may be busy and tough to get ahold of but its to be expected with a great place.
02-13-2006, 07:01 PM
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Of the few times I've tried calling and couldn't speak to someone, they called back that day or early the next(I have a nasty habit of calling sponsors late in the day 
).
Dino, best of wishes to you and your son through the surgery. Hopefully you both enjoy a quick and simple recovery
). Dino, best of wishes to you and your son through the surgery. Hopefully you both enjoy a quick and simple recovery
