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Old 03-09-2006, 07:47 AM
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Has anyone had any trouble getting parts in a timely manner from TSP? I ordered my TSP Rumbler TD's 2 weeks ago and all I have to show for it is a hole in my bank account where 400 buck used to be and a tracking number showing the "billing information has been received" by UPS.
Old 03-09-2006, 08:03 AM
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Have you considered giving them a call?
Old 03-09-2006, 08:05 AM
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TSP is a great company to deal with.
Old 03-09-2006, 08:12 AM
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I ordered my exhaust from them and i got it right around the time that i was supposed to. Did they give you a tracking number to where you could see were it is currently at? They did for me and i looked it up everyday.
Old 03-09-2006, 08:29 AM
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Originally Posted by Zymosis
Have you considered giving them a call?
Most of whats in my sig came from texas speed, haven't had any problems with them.
Old 03-09-2006, 08:35 AM
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I had no problem with my headers or y pipe from them. Maybe its UPS??
I had a problem with FedEx once....there tracking record said something was in an area that was a half hour from my house for 5 days. Maybe its the shipping company?
Old 03-09-2006, 08:43 AM
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UPS "lost" my converter and magically it showed up after I had already got my money back, so it's most likely ups if it says Billing info received, meaning that UPS knows who to bill for the shipment that they themselves just received. Texas Speed is awesome, I've dealt with Jason, John, and Trevor and they all rock.
Old 03-09-2006, 08:45 AM
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Shoot me your name & I'll see what I can find for you
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Co-Owner, Texas Speed & Performance, Ltd.
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Old 03-09-2006, 08:50 AM
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Originally Posted by Zymosis
Have you considered giving them a call?
Trust me, they are hard to get a hold of by phone. I've been calling them for the last four days only to get a busy signal. I've call at least 5-7 times though out the day and still get a busy signal. It's hard for me to believe that they are that busy then again maybe that's the case.
Old 03-09-2006, 09:45 AM
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Yea, I've called them every other day since I've ordered my exhaust and I hate to bother them since I know they're busy. It's probably UPS, I've had trouble with them before ordering through Thunder Racing! I aint knockin TSP either, I like to get stuff off them. They hook a brotha up!
Old 03-09-2006, 10:49 AM
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I just got a hold of them. Brian was great and faxed me what i needed after we got off the phone. Thumbs up from me!




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