Problems with Pro Car Parts
12-02-2006, 02:56 PM
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Problems with Pro Car Parts I know they are not a sponsor, but I feel that I need to let you guys know what has been happening between me and them.
Back in April I purchased a set of headlights for my 1998 Z28 from Pro Car Parts online at www.procarparts.com for $192.00. After a few weeks had gone by and I had not recieved my headlights, I began calling to inquire where they were. I was told that the headlights were on backorder and that I'd receive them sometime soon. Well, sometime soon turned out to be August. By the time I got the lights, I had already sold my car. I called Pro Car Parts and they told me that I could send the headlights back and that I'd recieve a full refund.
It is now December and I have yet to see one penny from Pro Car Parts. I have placed several calls to them and each time I am told:
"I talked to my manager and he says your credit card will be refunded tomorrow. No, this time it will really work."
Obviously the phone call method hasn't been working. My bank told me that my only option is to file an "affidavit of claim", but that since so much time has gone by since I sent the headlights back, there is no guarentee I'll see my money.
Has anyone dealt with Pro Car Parts before? Does anyone have any additional advice? That 192 bucks would come in handy around the holidays. Thanks!!
Back in April I purchased a set of headlights for my 1998 Z28 from Pro Car Parts online at www.procarparts.com for $192.00. After a few weeks had gone by and I had not recieved my headlights, I began calling to inquire where they were. I was told that the headlights were on backorder and that I'd receive them sometime soon. Well, sometime soon turned out to be August. By the time I got the lights, I had already sold my car. I called Pro Car Parts and they told me that I could send the headlights back and that I'd recieve a full refund.
It is now December and I have yet to see one penny from Pro Car Parts. I have placed several calls to them and each time I am told:
"I talked to my manager and he says your credit card will be refunded tomorrow. No, this time it will really work."
Obviously the phone call method hasn't been working. My bank told me that my only option is to file an "affidavit of claim", but that since so much time has gone by since I sent the headlights back, there is no guarentee I'll see my money.
Has anyone dealt with Pro Car Parts before? Does anyone have any additional advice? That 192 bucks would come in handy around the holidays. Thanks!!
12-02-2006, 06:36 PM
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Yes they are a bunch of crooks. I dealt with them years ago before they were first kicked off eBay. I lost over $300 for parts for my Honda. Al thier associates are compulsive liars and the managers/owners are worthless POS's.
-Nathan
-Nathan
12-05-2006, 10:08 PM
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Bank won't let me file a credit card dispute because I authroized them to take the money from my account when I purchased the parts. They suggested that I just keep calling and bugging them about the refund.....so that's what I'll continue to do. Any thoughts on contacting California law enforcement or the Attorney General??
12-08-2006, 10:54 PM
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Originally Posted by ZeeQuick
Bank won't let me file a credit card dispute because I authroized them to take the money from my account when I purchased the parts. They suggested that I just keep calling and bugging them about the refund.....so that's what I'll continue to do. Any thoughts on contacting California law enforcement or the Attorney General??
Last edited by CashMoney; 12-09-2006 at 08:42 AM.
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12-25-2006, 12:08 PM
#8
"Fill out a REG E form" I work at commerce bank I fill these out on a daily basis for people. You can file for a non recipt of goods or services. If your bank doesn't suck A$$ they would of told you this. Ask to talk to the Branch Manager and if they are a douche go above them. Should be an easy fix.
12-25-2006, 01:42 PM
#9
Originally Posted by smg267
"Fill out a REG E form" I work at commerce bank I fill these out on a daily basis for people. You can file for a non recipt of goods or services. If your bank doesn't suck A$$ they would of told you this. Ask to talk to the Branch Manager and if they are a douche go above them. Should be an easy fix.
