Shop told me I need $900 in "routine suspension service"
#1
Shop told me I need $900 in "routine suspension service"
1998 WS6 Trans Am, with 51,000 miles on it (I bought it with 38,000.) What the hell routine maintenance do I need to do that costs 4 car payments?? I was told this while getting my tires rotated with an oil change.
#2
TECH Junkie
Did they give you a service write up?
#3
TECH Senior Member
2.) Ask them to print exactly what they think you need and why. If they have your car have them show you. Like if they think you need new bushings or something have them show you why on your own car.
3.) Do NOT have them replace your shocks, springs or swaybars with OEM \replacements, you will be massively be wasting money. The factory or factory replacement shocks are garbage. If you were to replace them you should be looking at bilstiens or Koni Str.t at a minimum. And the stock springs and swaybars will last well over 100,000 miles.
Alot of times for bushings a shop will order whole new control arms with the bushings installed to make it easier for them instead of ordering the needed bushing and replacing.
#4
Thank you. I have the write up in the car, I'll check it tomorrow. If you guys are wondering why I'm not changing my own oil, I have a credit card with them so it was the best choice financially at the moment. lol
But it did seem a little odd, I told them "not right now". Was also quoted like $90 for the fuel filter, which I know I can get for $20 or so and do myself so I also told them no on that.
If I did have to replace them, I'm guessing that would be a good time to "lower" the car? You guys are reinforcing what I've heard about the stock shocks being crap, but I was definitely shocked to hear I needed something so drastic at 50k miles.
But it did seem a little odd, I told them "not right now". Was also quoted like $90 for the fuel filter, which I know I can get for $20 or so and do myself so I also told them no on that.
If I did have to replace them, I'm guessing that would be a good time to "lower" the car? You guys are reinforcing what I've heard about the stock shocks being crap, but I was definitely shocked to hear I needed something so drastic at 50k miles.
#5
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There is a BIG difference between "need" and "could use". I'm guessing that they think you "could use" all that work based on the fact that the car is 18 years old - regardless of mileage.
My '98 has only 17k miles, but even with such low mileage I've recently noticed the rear sway bar bushings starting to squeak just a bit in cold weather going over speed bumps and such. Do they "need" to be replaced? Absolutely not. They are not crumbling or missing, not suffering from complete failure at all. They are just aging and, for absolute best performance and noise-free operation, could be replaced - but the improvement would be marginal at best. I'm guessing that this shop found about $900 worth of these "could be's" on your car, and figure that you might be willing to spend the cash on it since it's a low mile, special interest type car. And factored into that $900 is their labor and mark-up on parts.
Having said that, I agree with JD_AMG about the shocks. The stock ones aren't great even when new, so if you need/want new ones at any point, don't get factory replacements. Might as well just keep what you have then. This is one area that should always be upgraded if you ever plan to replace them.
My '98 has only 17k miles, but even with such low mileage I've recently noticed the rear sway bar bushings starting to squeak just a bit in cold weather going over speed bumps and such. Do they "need" to be replaced? Absolutely not. They are not crumbling or missing, not suffering from complete failure at all. They are just aging and, for absolute best performance and noise-free operation, could be replaced - but the improvement would be marginal at best. I'm guessing that this shop found about $900 worth of these "could be's" on your car, and figure that you might be willing to spend the cash on it since it's a low mile, special interest type car. And factored into that $900 is their labor and mark-up on parts.
Having said that, I agree with JD_AMG about the shocks. The stock ones aren't great even when new, so if you need/want new ones at any point, don't get factory replacements. Might as well just keep what you have then. This is one area that should always be upgraded if you ever plan to replace them.
#6
TECH Fanatic
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My 98 has 48k miles and is just fine without whatever your shop is describing.
arnt you the same guy who had the shop tell you not to get long tubes or some ****? if so, STOOOOOPPPP going to the shop, they are taking advantage of you.
#7
tell them you have $900 worth of kissing your *** they can have instead.
My 98 has 48k miles and is just fine without whatever your shop is describing.
arnt you the same guy who had the shop tell you not to get long tubes or some ****? if so, STOOOOOPPPP going to the shop, they are taking advantage of you.
My 98 has 48k miles and is just fine without whatever your shop is describing.
arnt you the same guy who had the shop tell you not to get long tubes or some ****? if so, STOOOOOPPPP going to the shop, they are taking advantage of you.
I appreciate the information to add to my brain, much love, guys.
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#14
TECH Fanatic
iTrader: (14)
How's this for a REAL shop, when I got my vert (52k miles), the front end seemed a little sloppy. Took it to my go-to front end shop. Guy brought it in and told me that everything was still perfect, just cost $38 for an alignment.
This year when I went back for an alignment (lowering springs and new shocks) was told the same thing, just got charged for their alignment.
That's why I have been doing business with them for over 20 years.
This year when I went back for an alignment (lowering springs and new shocks) was told the same thing, just got charged for their alignment.
That's why I have been doing business with them for over 20 years.
#15
Work order:
Recmd:
Shocks and struts
72362 sensa-trac strut (2) (170.99)
5867 shocks (2) (56.99)
remove install front shock/strut assembly (368.00)
remove install rear shock/strut assembly (161.00)
*improved performance - suggested service* total: 984.96
Recmd:
Shocks and struts
72362 sensa-trac strut (2) (170.99)
5867 shocks (2) (56.99)
remove install front shock/strut assembly (368.00)
remove install rear shock/strut assembly (161.00)
*improved performance - suggested service* total: 984.96
Last edited by SouthernRex; 10-23-2016 at 07:35 PM.
#17
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Time for a new shop.
#18
TECH Senior Member
Sensatracs are some of the *worst* shocks you can buy for these cars, they literally have slits cut into their piston to allow oil to bypass, effectively making it act like a blown out shock. They are a go-to for shops for some reason though, probably because they are so cheap.
If you were to replace the shocks you have the cheapest to look at would be SLP bilsteins, anything cheaper is not worth it.
#19
Saw that coming.
Sensatracs are some of the *worst* shocks you can buy for these cars, they literally have slits cut into their piston to allow oil to bypass, effectively making it act like a blown out shock. They are a go-to for shops for some reason though, probably because they are so cheap.
If you were to replace the shocks you have the cheapest to look at would be SLP bilsteins, anything cheaper is not worth it.
Sensatracs are some of the *worst* shocks you can buy for these cars, they literally have slits cut into their piston to allow oil to bypass, effectively making it act like a blown out shock. They are a go-to for shops for some reason though, probably because they are so cheap.
If you were to replace the shocks you have the cheapest to look at would be SLP bilsteins, anything cheaper is not worth it.
Sorry, I don't know anything about suspension.
#20
TECH Veteran
iTrader: (4)
I work part-time mornings(I'm retired)at a Tuffy automotive center. Showed the 'list' to the boss,parts charge is slightly low,labor charge is slightly high,overall about $50 high.
We don't consider shocks in the normal maintenance routine. Only recommend replacement if there's something wrong after a test drive.
We don't consider shocks in the normal maintenance routine. Only recommend replacement if there's something wrong after a test drive.