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Buyer beware 6le designs

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Old 05-12-2018, 09:07 PM
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Default Buyer beware 6le designs

Ordered a roof in December and still haven't gotten it. They just kept lying and impossible to get in contact with. Try calling them.
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Old 05-12-2018, 09:13 PM
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lol i doubt 6le is going to screw you, there a pretty big sponsor. was that a custom item with a build time?
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Old 05-12-2018, 09:17 PM
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I was told they are no longer a sponsor on here. With that said, I ordered a small gauge pod from them a while back, and had issues and had to wait. Long story short, I did eventually get it, but it was a hassle
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Old 05-13-2018, 07:24 AM
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They are no longer a sponsor, but i have bought multiple parts from him over the past 12 years and never had an issue. He's had some issues with a recent lawsuit(because of branding and unrelated) i suggest you send him and email or reach him on FB they are more responsive.. Good luck, i dont have a doubt in my mind 6le will either get you your part or get your money back!
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Old 05-14-2018, 02:12 PM
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Did you order fiberlgass or carbon fiber roof?
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Old 05-14-2018, 02:24 PM
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I have friends who have been waiting for 7 months for parts from 6LE, with the excuse that all Marks time was taken up with the VW lawsuit. However, its simply not fair to have taken peoples money and held onto it for 7 months with no resolution in sight. My friend got told last week that the wheels he ordered in October still hadn't been made and wouldn't be until at least July.
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Old 05-14-2018, 03:08 PM
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I agree, this should be a sticky. I have a very similar experience, still waiting on parts from March 2018. Luckily they have someone answering the phones. You can actually text the number 747-214-8295

It is excuse after excuse and weird odd story after weird odd story. I hope I get my parts in. The F-Body market for stuff this dude makes is slim.
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Old 05-14-2018, 03:16 PM
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Same boat, I ordered 2 SLP style bowtie grilles early Oct 2017. Received one early April but have yet to receive the second one. This post just reminded me to contact Mark again....
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Old 05-14-2018, 07:38 PM
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I guess some things never change. I desperetly need a roof sail panel and a couple of weeks ago I sent an email to Mark addressing all the concerns and issues with dealing with them. I got a personal
reply from him and along with all the reasons (excuses) they are having a problem with production and shipping. He said they hired 2 additional people to answer the phones and emails and another
to handle shipping. So...a couple of days ago I sent an email and still no reply. Oh well.
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Old 05-14-2018, 09:58 PM
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Originally Posted by TNMIKE View Post
I guess some things never change. I desperetly need a roof sail panel and a couple of weeks ago I sent an email to Mark addressing all the concerns and issues with dealing with them. I got a personal
reply from him and along with all the reasons (excuses) they are having a problem with production and shipping. He said they hired 2 additional people to answer the phones and emails and another
to handle shipping. So...a couple of days ago I sent an email and still no reply. Oh well.
Basically word for word what I was told. It doesn't make sense, when you call the number they have no means of looking up your order. I am not sure how the track what was sent and what was not sent. I have to remind them and forward my order information to them.
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Old 05-16-2018, 03:22 PM
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ordered the belt straps in February. I didn't want to...because they have a shitty reputation for being slow. But I couldn't find them anywhere else.

could have made them myself by now. no answer to emails, messages on FB, etc.
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Old 05-18-2018, 08:21 PM
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One could always retract any funds if used PayPal or cc.
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Old 05-19-2018, 10:00 AM
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this parts business can be difficult for some at times
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Old 05-26-2018, 08:04 PM
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Looks like Mark sent out a mass email:Personal Letter from 6LE Designs Owner, Mark DeLisle

Hello everyone, this is Mark DeLisle owner of 6LE Designs. I’m sorry for the mass email I just wanted to reach out to all of you as soon as possible and then reach out to you individually over the weekend. We finally have DEFINITIVE good news, things are in motion to fix all of our wait time issues once and for all. We’ve had growing issues with manufacturing and wait times since SEMA 2017 due to November forward sales quintupling and stressing ALL areas of the business. I reacted and hired a great group of guys but there was nothing we could do fast enough that production didn’t keep getting overloaded and breaking down, it just couldn’t be fixed in motion.

While this is going on, wait times are passed and I am trying to give answers to rightly worried customers. Finally I had to make the choice this past week and a half to solely focus on one issue, figuring out how to shut down, fix the machine and reboot it. As of today, everything is in place for us to move forward with having all products at a 5 business day shipping time. Meaning, if you buy on a Monday, you will have tracking by Friday at the latest (except for IROC-Z wheels, all have been or will be refunded until we have good product which we do not right now, you will all be the first notified when we do and offered to repurchase them if you so choose, before we release them, I will also be returning personal emails to all who have emailed by this Tuesday morning).

We have started refunding other customers as well and will be completing any outstanding refund requests this weekend. Some products we have already transitioned into this 5 business day lead time, others products have longer lead times and since we don’t have a definite date for them we do not want to hold your money any longer, hence the refund, but you will be contacted first (in the order you’re in now) when the parts are ready.

Focusing solely on fixing this issue was clearly at the expense of personal communication with you on my part, but I will be spending the weekend answering, finally having an actual definitive ANSWER to, all the emails I have. If you have ANY outstanding issue with me and you haven’t heard from me by Tuesday morning, then please email me, even if it’s a decade old email me at.... David H., Chis A., Daniel R., Andy S. (OK), Shawn S., Melody B, David L., I could keep going, the point is none of you leave my mind. I want you to know I care, I do, I just had to pull back to fix some issues to be able to come back and give you resolutions you deserve.

Honestly, I’m looking forward to this new chapter more than anyone. As I type this, I remember starting this business with one splitter I made for my 1998 NBM Z28, 12 years ago, and the first Camaro (not the customer’s name sadly, but I can still see in my mind the blurry pics of his red Camaro that sadly ended up wrecked I believe) to install one on of LS1Tech… and from there how the landscape changed. Magazines die to forums. Forums die to Facebook as Ebay dies to Amazon. Facebook is getting bumped by Instagram. It’s a lot for a 38 year old redneck from Florida to keep up with some times lol.

Yet, we survived. We survived because for twelve years God brought more and more amazing people into my life. From my die hard 4th Gen guys and gals to these 6th Gen guys and gals who are still hanging in after 6 weeks becoming 6 months and I’ll NEVER forget about you 4th Gen and G8 pre-orders either, love across every platform and I thank you for it. 5th Gen guys and gals I promise we’ll be circling back as soon as we can to you as well.

Every time one of you tells me you’ll wait 12 months if you have to because you really loved what we designed, it just makes me want to be that good everywhere else.

Every time I let someone down who has spent their hard earned money and they feel abandoned (recently especially) by me, it doesn’t leave my mind until I figure out how to get you a resolution and to fix the problem.

I strive to make sure every design we make is a true enhancement to the specific vehicle’s specifics lines. When it’s not. We change it. Has that caused delays? Yes. We don’t drive generic cars, they don’t deserve generic designs. Our customers have never been generic to us and we’re now retooling to make sure our customer service shows it.

Thank you for having enough love for those designs to stick around, I’m happy to say we will soon be able to deliver the same level quality we apply to our designs, now to our customer service.

You all matter to us. From the first splitter in 2006, to the fact we were able to share our vision of an iconic Camaro, the IROC-Z, with the world at SEMA last year and have been so loved and supported by all of you… from day one until now… from my hometown to literally across the world… from the military man who flew a flag in battle in honor of 6LE Designs that still sits on my desk to the kid that tried to buy one of my splitters to copy it (yes I knew lol) that I now call a friend and do my best to support his (competing) business… all the customers that became friends… the friends that became lifelong supporters of the business and got me, and are still getting me through growing pains, the passionate talented people that I have shed liters of blood, sweat and tears with… and I don’t just mean on the Vegas Strip during SEMA.. And Especially to my wife who is always helping me wherever she can to do our best for you.

There’s plenty of people I’ll never win over but there’s always two sides to those situations. Where things can be fixed I will be offering whatever options I have to fix them as I always have. This business has become all of our lives in hard and stressful but amazing and meaningful ways. I promise it will begin to show in the coming days.

Finally, remember this weekend that we stand on the shoulders of giants. Men and women who wore their uniforms to the grave fulfilling their life long pledge to the defense of the country most of us take for granted. Remember their sacrifice. They lost their future in the defense of yours. Just take a moment to make that part of your outlook on life and those around you.

Thanks for allowing us to keep carrying our love of cars and design forward year after year. It’s the most stressful thing I’ve ever done, but also one of the most rewarding.

Sincerely,

Mark DeLisle- Owner

P.S. If you’ve got a 4th Gen check out our friend Devon Lewis over at 4th Gen Customs. Every new product he’s upping his game and even if you’ve already been to his site but it’s been awhile, you should really check out what he’s been doing… Copyright 6LE Designs Inc, All rights reserved.
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Old 05-26-2018, 09:20 PM
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Yep I just got this email as well. Sounds great on paper, so only time will tell
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Old 05-26-2018, 09:30 PM
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A lot of irrelevant stuff in that email.

Basically, more excuses and fluff to make an email/letter longer.
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Old 05-28-2018, 05:36 PM
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Originally Posted by VIP1 View Post
A lot of irrelevant stuff in that email.

Basically, more excuses and fluff to make an email/letter longer.
and to gain sympathy......clever bastard.
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Old 05-28-2018, 07:32 PM
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Wait for the "we're merging with 4th gen customs" email
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Old 05-28-2018, 10:42 PM
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Originally Posted by 01ssreda4 View Post
and to gain sympathy......clever bastard.
True.
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Old 05-29-2018, 11:43 AM
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I've seen this before. A good small business gets larger and in over their heads and things fall apart. Some fix the issues and survive and others don't. Hopefully Mark makes it through.
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