hes really got a point i am very alarmed at yank's cust service and am seriously turned off to spending the extra cash for that type of treatment is this the general consenus about yank ? i need opnions on this before i decide but as of now i feel better buying a tci , vig for what i hear are really inefficent and well yanks just dont seem liek a good idea if their that bad with their cust service... thats the crap i hate the most is pewople backing out of what they promise and from what i hear yank does than if thats ture man i will never buy one of their products no matter how good they are

 

I have been very pleased with my yank converter. I can usually get him on the phone after a couple tries. When I had an issue with my converter it was taken care of.

 

Man, i have sent literally tens upon tens of folks to Yank and never not one time have they ever had a problem that with a little patience did not get fixed. The dude will bend over backwards to help most folks.

No one is perfect and there are two sides to every story. I have trusted Mike with friends, money and time. Never has he let me down.

Yanks verters rule the roost in performance. Service? mine has always been top notch and while i have used other verters in folks cars (mine too) i always go back to yank for their sheer performance and dependability.

 

really?.... god dam u'all are confusing me now... i guess its never gonna be clear cut so ill just have to find out my self, thanks for all your help guys

 

There is no doubt that Raughammer and probably most his referrals have received outstanding service and products from Yank.

If I were you I would not count on receiving the same.


John

 

I also had an unfavorable experience with my Yank ST3500 that the "warranty" did not cover. This was 8 months and ~10,000 miles into a 2 year warranty on a stock internal, stock trans car. My "warranty" work ended up costing me both money and the time lost pulling the transmission. Just do some research before you decide on a converter.
-Josh

 

yea good points guys the big guys always get their lunch free while the rest of us get the shaft.... humm ya know form what ive read here and what ive seen on other posts (like yanks trashing of tci site) im probally gotta totally stay away form yank they may be the best but not for my beacouse i do greatly value cust service and value... beacouse that 1 tenth aint gonna mean **** if ya car is in the shop with a blown tranny!

 

This is not the type of post I want to be reading 1 day before I place my order for a SS3800.

Though I must agree with what everyone says, the lesser known people don't recieve the same customer service as the big boys do. Hopefully in my case I won't have a need for warranty because I sure as hell won't be able to afford taking things in and out at my expense

 

LMAO!

Like said above, there are 2 sides to every story. So.. goes the internet.

I love that I'm a "big name". LOL. Sweet Where's my prize?
Interesting enough. My Yank converters have helped me gain a reputation in the LS1 community.. but it all started after I was a newbe upgrading to a TP-4400

I agree, do your research. Choose wisely. IMO, the Yank, Vig and TCI converters cover different goals. Pick the best converter for your goals.

 

hmmmmm never heard of you before

 

Hey Would U Mind If I Put Your Name On My Fl Tag, Also U Ream My Goald (neck Snapping Launches And Good Top End Efficency) You Tell Me Which Ones Right For Me In Your Opnion

 

I would. Yank takes killer care of thier customers. There are two sides to every story...if you have heard one side, call up mike and see what he says about the other side. Be direct. Be blunt, call him and ask him straight up.

Now on to the hillarious assertions that Yank verters are not dependable.

SLP uses Yank... you know why? Performance and dependability. Why dont they use one of the bigger names out there...like TCI or B&M?

Why? because they have seen the insides of the verters, they have access to GM's tranny dynometers. They KNOW what is on the insides and they know that Mike will everything in his power to make sure is customers are happy.
Some folks you will never make happy, no matter what. Such is life. *shrug*

SLP sells these verters in cars that cost how much? Not only is SLP's name on the car so is their reputation, they have to trust the parts they put on these cars. SLP sells mods cars for GM, Ford, etc. They are not some wanna be. They are the big time.

Again, what verter do they sell? Yank converters, thats what.
Why? dependability, performance, quality and reputation.

Racers dont use the verters because they are pretty to look at or perform..pretty good. Racers use them because they kick *** and racer after racer that has gone to Yank and kicked *** as well.

When someone elses verter puts down the numbers like these Yanks, we will all drop them like a hot potato, but right now, Yank is coming out with new verters, more every year. New updated parts, new revolutionary designs, new ideas...
Some converter companies have not changed their line up hardly at all in years and years. Others talk a lot of smack but do not back it up at the track with any kind of consistency.

If you want to find the whole truth, you talk to everyone involved, not just one side. Ask around, see who is kicking *** and what converter they are using. The proof is in the numbers....E.T. numbers that is.

You get what you pay for.

Good luck.

 

Yep numbers in the sig. with a totally stock motor. LS1 intake, stock manifolds, stock MAF, etc.
I love my Yank. And they restalled it for free when I wasn't happy with the stall speed.

 

I do not question or doubt that Yank converters perform equal to if not marginally better than other converters on the market. I ran a PT4400 and thought the performance was great until I started looking into the efficiency of it and saw how poor it was. Maybe I just got a bad one.
I cannot say that all PT series converters are inefficient. I CAN say that mine was.

Keep in mind that in my conversations with Mike (at Yank) in early December HE said (not me) that the efficiency of the PT series converters would be “DISMAL” with 3.23 gears or any gear numerically lower than 3.73. He is correct. These are words from MIKE’S mouth. Call him and ask him!


That is a great idea. Lets hear Mike’s side of the story. I would love to know why the use of 3.23 gears voided the warranty. Call him and ask him.
PM me and I will be happy to provide you with any information you need in order to talk to Yank about my problem.


Now call Yank with a problem and see how great their customer service is. You will find that every attempt will be made not to HONOR the warranty.

More than likely it will take many phone calls to get in contact with Yank. Either the phone is busy or it goes un-answered or you leave a message and never get a call back.

Now that is what I call “killer customer service”

I do not doubt that YOU have received “killer customer service” however that does not seem to be the standard.



John

 

Dam I Might Just Call Up With A Bs Scinaro And See What Happens....

 

I am not happy with the support i recieved from mike. i spent close to $1000 on a converter there and it isn't stalling anywhere near what it is rated for(way high). geting thru to them is very dificult, i can't do the "call every 15minutes" trick like some can.

it's not just geting thru either, he tried to pass off my problems on everything but the converter, he was actualy upset and yelling at me. actual words "I DONT HAVE TIME TO FIGURE OUT YOUR PROBLEMS", the converter was stalling 1300rpm high and he doesn't have time to help me figure it out ?

i have helped install a couple of converter for my friends, i dont know much about converters but from the outside the yank is a work of art, nice welds, nice paint. i didn't realize this till i saw the splatter welds and rough cuts and finger printed paint on a cheaper converters.

 

humm so would you buy another yank?

 

probably

 

Sorry to hear about your problems. Needless to say I am not surprised that you were treated like that.

John

 

no yank for me i got some other info on thru pm from a couple of you thru pms that kinda made the decsion easy ... thanks all for your help