LNC-002 launch controller problems
Rob
Now if you want a toggle switch inline so you can turn it off and on when you want you can still do it this way just take the green wire from the kit that you wired into the clutch switch cut it in half and add a toggle switch. That simple, you do not need 12v to run a switch.
Rob
Read this again this is how you turn it off if you dont want it on all the time
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But ya know that's BS too because I've dealt with a few companies, not sponsors here unfortunately but they are relatively big and I've recieved excellent customer service form them.
For example:
Carrolls Rod and Racecraft-builds 6 sec pro mods etc. I go there for my chassis work etc. and get treated very well. Always nice, very organized, top notch work and service.
Rossler Transmissions: Pro's use these guys, I call them with a question or need anything, never get rushed, answer all my questions, very polite, very professional. Even if you're not purchasing anything and are just thinking about it and have questions, these guys will talk you through every step and after the purchase the service stays the same.
Neal Chance: again excellent customer service, is there a bigger converter manufacturer than them?? Very nice and helpfull on the phone, you order a converter from them, they will spend time with you going over every aspect of your set up to get the converter perfect. I'm pretty much a nobody in the racing world
, I called these guys for my converter, I **** you not the guy Marty spends nearly 1/2 hour on the phone with "me". You would have thought I was John Force or something. Nice experience.No reason for that other companies can't give you the same service, they just choose not to.
I am sorry to hear that you feel this way about our customer service. You are by no means little fish to us as the LNC is one of our best selling products.
Smokeum99TA, I felt that I had done everything that I could to fix this problem. I had spent time on the phone trying to diagnose the problem to the best of my ability. When that couldn't be done I requested the box be sent back to our facility. Once the boxes arrive we have to get the box to duplicate the problem the customer is having. I personally went out into the parking lot and installed it on one of our R&D cars and could not get it to duplicate the problem. I even went home and installed it on my own car. The vehicles would run fine..... Some more testing was done, an isolated issue was found, and the box was replaced at no cost. I apologize for failing to meet your expectations, but I am uncertain what else I could have done.
03 BUSA, I thought that I had answered all of your questions that you had on our box to the best of my ability. And if you had more questions I would have been more than happy to field them. It looks like you got the box installed and hopefully all is well.
If anyone has any questions on any of our products feel free to give me a call.
Thank you,
Ryan Gledhill
Sales / Technical Assistance
Lingenfelter Performance Engineering
260 724 2552 x 1004
http://www.lingenfelter.com

