Thanks moser
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if you didn't take any pic's of the failure, chances are you're not going to get anything from them, simply because they can't see what happened.
This is the first case of this I have heard of. Something could have happened to the welder, parts may nto have been prepped, alot of possible causes. I'm sorry to hear you had an issue... but I would try contacting them first, before coming on here and making a stink.
If I had a company, that sponsored a site, and someone went on that site that had a problem with one of my products and just started bashing without giving me a chance to first try to make it right, I would tell them to go pound sand.. something to think about for next time.
If I had a company, that sponsored a site, and someone went on that site that had a problem with one of my products and just started bashing without giving me a chance to first try to make it right, I would tell them to go pound sand.. something to think about for next time.
Larry
Larry
You're completely missing the point. Bitching on an open forum about a problem, that you NEVER gave the ORIGINAL manufacturer a chance to fix, is not only not fair to the original manufacturer, it's going to pretty much guarintee that when you do finally call them, they're gonna tell you go go screw.
You're attitude, is a prime example of what absolutely SUCKS about the internet. People just waiting to bash manufacturer's products, who weren't even given a chance to make things right. Christ if Moser was contacted first, how does anyone know that they wouldn't have offered to send this guy a whole new housing and pay to ship it there, just so they could get the old one back? They might have for all we know.... but after coming on here and beating it to death, I'm pretty sure they're not gonna bother. They were already dragged thru the mud, with absolutely no chance to even try to resolve anything.
You're attitude, is a prime example of what absolutely SUCKS about the internet. People just waiting to bash manufacturer's products, who weren't even given a chance to make things right. Christ if Moser was contacted first, how does anyone know that they wouldn't have offered to send this guy a whole new housing and pay to ship it there, just so they could get the old one back? They might have for all we know.... but after coming on here and beating it to death, I'm pretty sure they're not gonna bother. They were already dragged thru the mud, with absolutely no chance to even try to resolve anything.
I agree, but understand that it's typical human nature to bash others after you think you've been given the stick. That's part of being in business. Being in business ain't for everyone. I've got a buddy who has a mechanic shop, and he always gets my business. He's really good at doing a repair job or what not, but he'll be honest w/ you and tell you he hates dealing with customers.
I'm sure he would prefer to get the chance to make it right, instead of just getting blind-sided without even having a chance to make it right.








