Carputing's (Ls1-Edit) Customer Service
Thread Starter
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Joined: Nov 2001
Posts: 3,048
Likes: 12
From: Raleigh, NC
Carputing's (Ls1-Edit) Customer Service I just have to say, Carputing has been top-notch, so far.
I had a problem with my cable (stuff happens <img border="0" title="" alt="[Sad]" src="gr_sad.gif" /> ). They told me to just send it in.
I expressed mailed it to them, hoping for a quick turnaround.
Well,they received it on a Saturday, when Dave was out of town. Monday was a Holiday (for some... Veterans Day).
Yet, they had it either repaired or replaced and sent out on that Tuesday. I received it Thursday!
You couldn't ask for better service! <img border="0" alt="[cheers]" title="" src="graemlins/gr_cheers.gif" />
Also, so far, from most instances I can tell, they are VERY consistent with their initial delivery standard of two weeks on the cable and software. They continue to enhance and upgrade it as well.
In addition, they have a VERY active email list where interested customers and even the developers of the program discuss tuning issues and field many questions.
Great JOB guys! <img border="0" alt="[judgement]" title="" src="graemlins/gr_judge.gif" />
I had a problem with my cable (stuff happens <img border="0" title="" alt="[Sad]" src="gr_sad.gif" /> ). They told me to just send it in.
I expressed mailed it to them, hoping for a quick turnaround.
Well,they received it on a Saturday, when Dave was out of town. Monday was a Holiday (for some... Veterans Day).
Yet, they had it either repaired or replaced and sent out on that Tuesday. I received it Thursday!
You couldn't ask for better service! <img border="0" alt="[cheers]" title="" src="graemlins/gr_cheers.gif" />
Also, so far, from most instances I can tell, they are VERY consistent with their initial delivery standard of two weeks on the cable and software. They continue to enhance and upgrade it as well.
In addition, they have a VERY active email list where interested customers and even the developers of the program discuss tuning issues and field many questions.
Great JOB guys! <img border="0" alt="[judgement]" title="" src="graemlins/gr_judge.gif" />
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Joined: Jun 2002
Posts: 2,920
Likes: 57
Re: Carputing's (Ls1-Edit) Customer Service Hey mike email me at scottyrm3s@yahoo.com I am going to be going to fast and just have some questions to ask you, Thanks man.. oh and yes the car is running but im going to the f1 because my motor need more boost.lol
Thread Starter
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Joined: Nov 2001
Posts: 3,048
Likes: 12
From: Raleigh, NC
Re: Carputing's (Ls1-Edit) Customer Service </font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by scott ws6:
<strong>Hey mike email me at scottyrm3s@yahoo.com I am going to be going to fast and just have some questions to ask you, Thanks man.. oh and yes the car is running but im going to the f1 because my motor need more boost.lol</strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">u got mail... <img border="0" title="" alt="[Big Grin]" src="gr_grin.gif" />
<strong>Hey mike email me at scottyrm3s@yahoo.com I am going to be going to fast and just have some questions to ask you, Thanks man.. oh and yes the car is running but im going to the f1 because my motor need more boost.lol</strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">u got mail... <img border="0" title="" alt="[Big Grin]" src="gr_grin.gif" />
TECH Resident
Joined: Jan 2002
Posts: 956
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From: Phoenix, AZ
Re: Carputing's (Ls1-Edit) Customer Service Well, I wish they would get back to me!! I paypal'd my payment on Friday and emailed the scanned order. It got bounced because their email didn't have enough space, I guess. I've sent them 3 emails asking about it, no response.
- Dug
- Dug
Thread Starter
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Joined: Nov 2001
Posts: 3,048
Likes: 12
From: Raleigh, NC
Re: Carputing's (Ls1-Edit) Customer Service </font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by ChevyNo1:
<strong>Well, I wish they would get back to me!! I paypal'd my payment on Friday and emailed the scanned order. It got bounced because their email didn't have enough space, I guess. I've sent them 3 emails asking about it, no response.
- Dug</strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">Subscribe to their email list and put Ken's name in the subject:
http://www.ls1edit.com/mailman/listinfo/ls1edit
Hope that helps...
<strong>Well, I wish they would get back to me!! I paypal'd my payment on Friday and emailed the scanned order. It got bounced because their email didn't have enough space, I guess. I've sent them 3 emails asking about it, no response.
- Dug</strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">Subscribe to their email list and put Ken's name in the subject:
http://www.ls1edit.com/mailman/listinfo/ls1edit
Hope that helps...
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Joined: Jun 2002
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Verdad Gallardo Thread Starter
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Joined: Nov 2001
Posts: 3,048
Likes: 12
From: Raleigh, NC
Re: Carputing's (Ls1-Edit) Customer Service </font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">Originally posted by scott ws6:
<strong>mike didnt get mail.... scottyrm3s@yahoo.com</strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">I sent another... it has my phone number in it. <img border="0" title="" alt="[Smile]" src="gr_stretch.gif" />
<strong>mike didnt get mail.... scottyrm3s@yahoo.com</strong></font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif">I sent another... it has my phone number in it. <img border="0" title="" alt="[Smile]" src="gr_stretch.gif" />