TSP shipping taking a while?
#1
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TSP shipping taking a while?
On the 7th of october I ordered some heads/ cam oil pump etc etc all totalling around 2000 dollars from TSP. I have yet to recieve them, do they usually take a while for shipping? I've been told twice that they will go out 'later this week' or 'next week' Im sorry if this comes out as a sort of bashing post but its been nearly a month since I've ordered and paid. My engine is sitting ready to be put together but I am lacking all the parts. Should I just wait longer?
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I ordered the torquer v2 and the stg 1.5 head's, it was a h/c kit, also ordered some gaskets, a ported oil pump, and a fuel pump. I spent quite a bit of money with them and emailed them 2 days ago asking the status of my order and have recieved no reply. I am not pleased with the way this has been going.
#5
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I ordered the torquer v2 and the stg 1.5 head's, it was a h/c kit, also ordered some gaskets, a ported oil pump, and a fuel pump. I spent quite a bit of money with them and emailed them 2 days ago asking the status of my order and have recieved no reply. I am not pleased with the way this has been going.
I was told their CNC machine was down, thus the reason for backing up on all CNC'd head orders. I can see that being logical solution with dealing with a bunch of orders for similar heads.
Also, what time did you e-mail them? I realize that two days ago would be friday, and I would not expect to hear back from them until monday or so latest. I know they are not open on the weekends.
-Kyle
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#8
FormerVendor
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Scott,
I apologize for the delays on getting your parts out to you. The delay has been caused to both CNC machines having issues. We have been flying repair men in for the past two weeks trying to get all the everything back up and running at full speed. Let me check on your heads and I will shoot your a PM with a ship date as soon as I know something. You are always more than welcome to call or PM me for updates as you need them. Again, sorry for the delay and we will have your order shipped out to you as soon as possible.
Jon Reynolds
Texas Speed & Performance
I apologize for the delays on getting your parts out to you. The delay has been caused to both CNC machines having issues. We have been flying repair men in for the past two weeks trying to get all the everything back up and running at full speed. Let me check on your heads and I will shoot your a PM with a ship date as soon as I know something. You are always more than welcome to call or PM me for updates as you need them. Again, sorry for the delay and we will have your order shipped out to you as soon as possible.
Jon Reynolds
Texas Speed & Performance
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Texas speed is a great company, always take care of their customers, I ordered headers, full suspension from these guys and their arrived quickly, If theres a delay theres a good reason.
#11
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Id say just be patient, I ordered heads from a different sponsor on here,not naming any names. I made the order on September 16th and they have not showed up yet. I am trying to be patient but when I order almost 3,000 worth of Heads,springs, supporting mods etc, you would think a month and a half would be enough time. Then again, these are the first set of heads Ive ever ordered. So I never new how long heads would take to be sent out.