Originally Posted by chety

Im just tired of all my pm's being ignored. I have sent about 6 pm's that were read by chris and no response and now he just doesnt read them. I haven't heard a thing in 2 weeks. I cant get a response by pm or by phone so the only way i can see doing anything is in public. I have been told for the last 4 weeks it was going out "this week". My patients is far gone. If your not in my shoes then keep your mouth shut. I'm gonna give it til the end of this week and if i haven't heard anything im gonna take matters into my own hands. It sucks its come to this, but im tired of being ignored and put on the backburner. The shortblock is one thing, but the refund is a whole nother story. I should have gotten that the day i was told it was free. Like i said Friday April 8th im gonna get the ball rolling and start taking charge in this situation. I have been very very very patient, i didnt bug him any for the first couple of weeks, but the empty promises are getting old. I can accept hearing its gonna be about 3 weeks if that was fufilled, but being told its gonna be this week every week and then not having that fufilled is what is agrivating me.

Originally Posted by NastySSoo

Its monday 4:00pm. I havent heard a thing. !!!

Originally Posted by Chris@AP-Engineering

Guy's we are doing our best to get these done and out to you. We have a lot of engines to do and your engines have not been put on the back burner. Paul, your's will be the first to leave, Chety, you will be right after. Refunds have been issued to both of you also. Like Nick said, sometimes they can take a while before they show up on your statement. You will have your engines shortly, and they are free...............we are sticking by our guarantee!!!

Thanks

Originally Posted by pimpmobile0915

1) just because it's free, doesn't make it good customer service - a product was promissed on a day, they didn't make the date and someone is without their car cause of it

2) it doesn't take 30 days for a credit to show up, it takes 1 day. Ask MBNA and the Office of the Comptroller of the Currency who did this in 1 day for me.

3) Chris is still full of **** - just cause he's giving motors away free, doesn't mean he can be 3 weeks late. Those guys are getting free motors, he's shipping their motor to other people who ordered later to meet their deadlines and these guys getting free motors are going to wait another 3 months and when they bitch "well you're getting it for free, what more do you want?"

that is all

Originally Posted by guadofreak

You sound like a disturbed little man who is hella jealous for not getting a free motor.

And as for the credit coming through in one day..sure you are PARTIALLY corrrect. Sure someone can make it "appear to happen in one day but it truly doesn't. I was a supervisor i for a very large credit card company and dealt with this type situation 100's of times.. From your post it shows how little you know about how credit cards work.

Try to research before you speak and give someone credit where credit is due. ANY true business owner can tell you things happen. ANY understanding person knows things happen at times that are uncontrollable.

~Eddie