Bad Luck With Futral Cam
Thread Starter
On The Tree
iTrader: (16)
Joined: May 2005
Posts: 117
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From: Farmington Hills, MI
Bad Luck With Futral Cam Well my dad and I ordered 2 FM14 cams from Futral 8 weeks ago and they just arrived. After unwrapping the cams we noticed that one of the cams has severe pitting on a couple of the journals. The pitting is pretty bad and the cam is not usable. I just don't understand how something that obvious can be shipped out the door.
I'm not trying to tear into Futral because I know a lot of people have had good luck with their cams, I just don't understand why it took 8 weeks to get the cams when they told us it would only take 14 days. I also don't know how Futral could let a cam out the door with such severe pitting.
I plan on calling Futral tomorrow to see what's going on and why this happened. I'm sending the damaged cam back, but I don't want to wait another 8 weeks to get a new one. After all, my dad and I have had both our cars sitting in pieces for the past 8 weeks due to the cams taking forever to get here.
I'm not trying to tear into Futral because I know a lot of people have had good luck with their cams, I just don't understand why it took 8 weeks to get the cams when they told us it would only take 14 days. I also don't know how Futral could let a cam out the door with such severe pitting.
I plan on calling Futral tomorrow to see what's going on and why this happened. I'm sending the damaged cam back, but I don't want to wait another 8 weeks to get a new one. After all, my dad and I have had both our cars sitting in pieces for the past 8 weeks due to the cams taking forever to get here.
Last edited by 98WhiteDevil; Dec 27, 2005 at 08:45 PM.
i am going to order one of there cams soon,if its not up to par,it will go back,plain and simple.sorry to hear what happened about the cam.Its probably just one of those "**** happens" things.Im sure every company has done something like this before,i have had stupid stuff happen from all diefferent companies,its when they repeat a stupid mistake that gets me.
Launching!
Joined: Apr 2005
Posts: 263
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From: Abilene, TX
i hope that doesn't happen to me 
because i just ordered last thursday my F14, Ls2 timing chain, manley dual spring kit, ported oil pump, slp crank pulley, 3.73 gears, installation kit etc. etc........hopefully it won't happen because i'm having my **** sent to them for a scheduled Jan 11-12 install (pending any part arrival problems)
because i just ordered last thursday my F14, Ls2 timing chain, manley dual spring kit, ported oil pump, slp crank pulley, 3.73 gears, installation kit etc. etc........hopefully it won't happen because i'm having my **** sent to them for a scheduled Jan 11-12 install (pending any part arrival problems) Trending Topics
"All Motor 9 Second club member"
iTrader: (60)
Joined: Nov 2001
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From: On the Bumper!
I would call that freak luck. I can assure you that Allen did not see that prior to shipping. They will make it right.
That sucks, but there are rare circumstances such as this that we experience on occasion. It's just part of the high performance world. I hate that it happened, but it will be made right.
Good luck!
That sucks, but there are rare circumstances such as this that we experience on occasion. It's just part of the high performance world. I hate that it happened, but it will be made right.
Good luck!
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11 Second Club
Joined: Jun 2005
Posts: 1,537
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From: Was New Orleans, but swam to Baton Rouge
Originally Posted by slpss9723
i hope that doesn't happen to me because i just ordered last thursday my F14, Ls2 timing chain, manley dual spring kit, ported oil pump, slp crank pulley, 3.73 gears, installation kit etc. etc........hopefully it won't happen because i'm having my **** sent to them for a scheduled Jan 11-12 install (pending any part arrival problems)
because i just ordered last thursday my F14, Ls2 timing chain, manley dual spring kit, ported oil pump, slp crank pulley, 3.73 gears, installation kit etc. etc........hopefully it won't happen because i'm having my **** sent to them for a scheduled Jan 11-12 install (pending any part arrival problems)I would not worry about that. I had Allan do my install back on the 12th. Everything came out great and the car is an absolute beast now. Eventually I will be back for Heads and a Fast intake if I get more money.
I know I had to wait for my cam to come in since Cam Motion was behind on grinding the Futral cams.
Launching!
Joined: Apr 2005
Posts: 263
Likes: 0
From: Abilene, TX
yeah i'm with you there.....but it would damn sure be my luck that some freak **** like that happens to me.....especially since i'm so excited about getting it done......BTW how long did you have to wait on your cam??
TECH Resident
Joined: Dec 2004
Posts: 881
Likes: 1
I'm sure they will fix the problem. However, the issue is the long delivery time (2 weeks promised vs, 8 weeks actual) and the extended time for the replacement (2-8 weeks).
Now they probably sent the cam from their cam vendor without opening the package. So this is likely a problem with their supplier. So, while not blameless, they may very well be an aggrieved party also.
Now they probably sent the cam from their cam vendor without opening the package. So this is likely a problem with their supplier. So, while not blameless, they may very well be an aggrieved party also.
11 Second Club
Joined: Jun 2005
Posts: 1,537
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From: Was New Orleans, but swam to Baton Rouge
Originally Posted by slpss9723
yeah i'm with you there.....but it would damn sure be my luck that some freak **** like that happens to me.....especially since i'm so excited about getting it done......BTW how long did you have to wait on your cam??
My F-11 arrived yesterday. Ordered it 12/08/05. Saw this thread and took a close look at mine to see if it had any pitting. Sure enough it does. Not nearly as much as the original poster but it does have some in one spot on one journal. Take a look at the attached picture. Is that too much pitting to use it? I guess any pitting on a new cam is too much.
Do they post on here? I would like to see an explanation since I currently have a cam on order along with springs and pushrods.... I have never seen a post like this regarding thunder or texas speed.... This makes me want to cancel my order.
TECH Fanatic
Joined: Mar 2003
Posts: 1,946
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Originally Posted by AFTICA
My F-11 arrived yesterday. Ordered it 12/08/05. Saw this thread and took a close look at mine to see if it had any pitting. Sure enough it does. Not nearly as much as the original poster but it does have some in one spot on one journal. Take a look at the attached picture. Is that too much pitting to use it? I guess any pitting on a new cam is too much.
Looks like some bad cam cores, like they were ground out of a core that wasnt big enough and the pitting is actually a bit of the original casting, but I cant say that for certain. Is cam motion still grinding cams for futral? I remember the tooling path marks being very different on my f13 cam when i bought it last year.
Teching In
Joined: Jul 2005
Posts: 27
Likes: 0
From: Nottingham, England
I ordered my F13 cam + AFR heads in late June from Futral motorsports. They arrived separately, late October. Yes that's 4 months 
!!!!!!!!
I was advised 3 weeks and had track time planned before the winter at Snetterton and a 2 day trip to Spa in Belgium early October.
Admittedly Katrina did disturb things however it had already been 6 weeks before she hit.
4 months !!!!!!!!!! Is that acceptible ????????
All i got offered were some lousy spark plugs and then they sent the wrong ones. Still haven't received the correct ones. 6 months !!!!!!!!!
Numerous phone calls across the pond, I have given up. Very poor customer service
Great cam though
!
From a very annoyed however pleased with the product
Rob
!!!!!!!!I was advised 3 weeks and had track time planned before the winter at Snetterton and a 2 day trip to Spa in Belgium early October.
Admittedly Katrina did disturb things however it had already been 6 weeks before she hit.
4 months !!!!!!!!!! Is that acceptible ????????
All i got offered were some lousy spark plugs and then they sent the wrong ones. Still haven't received the correct ones. 6 months !!!!!!!!!
Numerous phone calls across the pond, I have given up. Very poor customer service
Great cam though
!From a very annoyed however pleased with the product
Rob