slow

iTrader: (7)

get your car back, buy stock catback, take to new dealer.

Ryan.

badride

You can't do that slow, by now it's in the putter system and they have pics for sure. it happened to me with A.C.Collins on my wifes car. just keep fighting you can win i did....

WEASEL

I'd be careful with the mudslinging. Dealerships have attorneys too.

Before you call the papers, who probably couldn't give a shlitz, check with your local tv stations. Many now have a consumer advocate that help with such problems with businesses. They're not there to mudsling but instead help people like you which of course helps their ratings.

If you have access to a consumer advocate in your area, let the dealership owner/manager know before hand that you "don't want to have to do this blah blah blah" but that you are going to contact the local news station.

This worked for me after months of trying to get rid of a lemon. <img border="0" title="" alt="[Mad]" src="gr_images/icons/mad.gif" /> REALLY REALLY pissed off the dealership <img border="0" title="" alt="[Big Grin]" src="gr_grin.gif" /> but it got them off their butts to start helping me. <img border="0" title="" alt="[Wink]" src="gr_images/icons/wink.gif" />

I also contemplated the idea of pulling my car full of lemons on to their showroom floor, locking the doors, and setting off my alarm <img border="0" alt="[devil]" title="" src="graemlins/gr_devil.gif" /> but the idea of jail didn't a peel (pun intended <img border="0" alt="[jester]" title="" src="graemlins/gr_jest.gif" /> ) too much at the time. <img border="0" alt="[angel]" title="" src="graemlins/gr_angel.gif" />

<small>[ July 29, 2002, 12:09 AM: Message edited by: WEASEL ]</small>

Brent

As I have said I am going to update progress periodically. Today I finally reached the executive offices of GM. The same building where the CEO G Richard Wagner sits.
They have put it into the hands of the BBB and pretty much refuse to talk to me. Therefore I have sent him a certified letter with the complaint and hope he actually reads it or has it read to him <img border="0" alt="[jester]" title="" src="graemlins/gr_jest.gif" />
Im not optimistic as I was yesterday but Im still fighting, hopefully the BBB will rescue me. If not I also already have a case with the attorney general.

<img border="0" alt="[guns]" title="" src="graemlins/gr_guns.gif" />

gwj

What total crap. I have to admit that I get tired of the "if I do heads and cam and headers will I still have a warranty" whining. But this is just a case (in as much as your information is presented) of total BS on the part of the dealer. My dealer told me, when asked, way back when I actually had a warranty, that anything I did to the exhaust only affected the warranty on the exhaust, and would not affect anything else; and that's how it should be, IMO.
Keep pushing, Bro.

DetroitZ

man that really sucks. Not only does my dealer not care about bolt ons, but they actually recommended me a couple of companies to start modding my car with.

LS171Malibu

Just a little fyi, after putting the ls1 in my chevelle I drove with open headers for over a week, and not a single problem.

I have a friend here in town that has a broken rocker arm and he doesn't know a thing about engines. The dealer has him sold on a new engine, long block, for 7000.00 installed. They will try and use your ignorance(no flame intended) to make, or save, money. Be firm and offer to them to let a court to make the choice.

wsaracen

i just have one question. if you go to court and win....do you just get it fixed under warranty or do you get paid for lawyers fees, cost of repair, and time lost in the car.

Brent

Hopefully it wont go to court with lawyers. But once it goes to arbitration and I win then I will have the engine replaced under warranty and have a brand new engine and be re-imbursed for the shop fees I spent to have it diagnosed.
What is not re-imbursed is rental car fees Im having to pay right now while my car is down.
If I dont win arbitration I file a suit with the attorney general here in Houston and I can sue for all expenses and to have the car fixed.
Brent

Brent

I wanted to update everyone on the status of my case with GM and a local Houston dealership. Here is GM's "official" response to my claim as given to them by the by the local service rep Omar Vasquez. Now from what I understand he is the GM rep for all Houston GM dealerships, so if you take your car to one you will know to ask who the dealer rep is before proceeding to attempt a questionable warranty repair.

"Mr. Maglinger is not eligible for repairs under the GM Warranty as he has
modified or altered his vehicle which affected the engine. He bypassed the
coolant line to the throttle body, opened the exhaust and bypassed the
catalytic converter and exhaust pipe system to increase the horsepower. He
bypassed the master flow sensor causing the engine to run richer and at
higher rpm. These modifications affect the engine temperature and the
rusult is a cracked cylinder wall at No. 7 cylinder. Pictures have been
taken and my Area Service Manager has examined the vehicle at Beck &
Masten. We will not authorize any repairs under warranty as the
modifications have voided the warranty" <img border="0" alt="[bullshit]" title="" src="graemlins/gr_bs.gif" />

Not to bright is he? Hopefully I will have my car back soon as the arbitration is tentaively (sp?)scheduled for the week of the 19th.

Later guys,

cobray

Im not trying to be a dick or anything but you didnt mention the fact you did the TBB mod, gutted the cats and the other stuff earlier. You only mentioned the cut-out.
To be fair to the dealer, you did modify your car in violation of your warranty agreement that you entered into when you bought the car. Why should they pay for a repair since you violated the warranty. If you read your warranty agreement those mods violated the entire engine and drivetrain warranty, so it doesnt really matter if the cutout caused the failure or not. If you want to play this game you have to pay my man.
Just my 0.02 flame me if you want. I dont care. Good luck either way I hope things work out for you.

cobray

BTW: I am not an attorney but if you take them to court or arbitration and if you lose, they can ask the judge to award them attorney's fees. I think it is a state by state thing but you should be aware of it. If you decide to go to court I would get some legal advice if you have not already.

<small>[ August 12, 2002, 06:40 PM: Message edited by: cobray ]</small>

-Joseph-

iTrader: (12)

</font><blockquote><font size="1" face="Verdana, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Verdana, Helvetica, sans-serif">"He bypassed the master flow sensor..."</font><hr /></blockquote><font size="2" face="Verdana, Helvetica, sans-serif"><img border="0" alt="[jester]" title="" src="graemlins/gr_jest.gif" /> Thats nice the Area Rep. doesn't know anything about cars, sounds like he wrote down what he heard over the phone..."master"...lol

AINT SKEERED

iTrader: (2)

I had my warrenty voided for a ls6 intake from SLP. My problem was a lown head gasket and cracked the block on the #7 cyl. I went through the BBB but it takes a long time and they do not get in a hurry for you . MY lawyer told me to repair the car and then we could file suit for the amount because they will drag it out as long as possible and it wont be a sweat off their *****. I bought a new ls6 block from pace and ported the heads put in a hammer cam and added Mac ceramic coated headers cheaper than they wanted to replace the moter with a stock one. I swore I was going to sew , but am still undecided as I am not much on gammbleing and the lawyer wants $500 to get started .I hate to let GM get away with it but I also hate to put out money without a guarantee of a money back. <img border="0" alt="[guns]" title="" src="graemlins/gr_guns.gif" /> I like there products but GM service sucks

Viper

iTrader: (6)

Mine just blew at 35,600 miles, oil pump died.

Denied on warranty. After they replaced the sending unit. Like, it's OK to replace this but not the pump?

I'm not even bothering with arguing.

I'm installing the Katech and hoping my bottom end is alright.

wrencher

iTrader: (2)

deal with it every day. gm wants to keep warranty service operations low as possible. that's put on the shoulders of the regional warranty rep. high claims = bad week for r.w.p. it's not only modded vehicles lack of maitence , percieved abuse anthing and that vin # is in gm's system with flags all over it. buy the way this is every auto company's way of biz and most of the time they win. (pist ya need to know someone inside from the beginning and they might get it snuck through) i have problems on my 2000 f-body that are covered by 3y36k and i'm pullin' teeth . (heavly modded) sorry i can't bring any good news but thats how it is in this "corperation"

RTCamaroSS

Hehe, i work for Lexus, and we do EVERYTHING under warranty. Seriously, we dont deny anything. In fact, we had an 02 IS300 come in last month with a wicked knock... turns out he just had the oil changed at jiffy lube and engine blew on the freeway.. got it on a rack and pulled the pan, still full of oil btw... and tons of metal.. its obvious there was no oil in the car when JL started it up.. then they realized it, put some in and sent the car on its way... well, # 5 and 6 rod bearing were gone.. i mean totally gone.. usually they are just worn badly, but they were completely gone.. and the car still ran hehe... oh well, the car got a new shortblock under warranty, and is back on the road... but hey.. thats just how good lexus customer service is.

Viper

iTrader: (6)

Yea, and if I owned a f#@!%'ing Vette we wouldn't be having this conversation.

And, psst, I DO know someone on the inside and still got f#@!'ed!!

Malicious

iTrader: (1)

Hope this works out for you. I'm fortunate enough to have never had to deal with something like this and would probably end up being the sucker to buy a whole new engine at some outrageous price from the dealership. It's obvious they're only looking out for themselves, since nothing you've shown could have caused the block to crack like that. They need to base their stuff on scientific facts not their stupid warranty reps.

BillyBz28

Dude man that sucks. But seriously since you live in houston. There is only one person you should call. That man is Marvin Zindler. Dont laugh his show seems to get sh*t done.
Later
Billy