Thunder Racing proves it again.. THE BEST customer service!
04-28-2004, 01:18 PM
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Thunder Racing proves it again.. THE BEST customer service! Ordered a roll bar a few weeks ago. Wolfe sends their bars truck freight collect, which usually comes to about $75. Well, yesterday I got a call from the frieght company saying they they would deliver the bar tomorrow, and to have $148.40 to pay the driver. Well, I called Angie and she agreed that it was way too high, so she called Wolfe for me to see what was up. I don't remember if it was an error on Wolfe's end or the shipper's end, but whatever it was, she fixed it. 
The bar arrived today, and I paid $68.90 for shipping. Thanks Angie!!! Will you marry me??? 
The bar arrived today, and I paid $68.90 for shipping. Thanks Angie!!! Will you marry me??? 
04-28-2004, 04:48 PM
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Yeah Thunder's service is awesom! I called Paul trying to get an autometer gauge that TR doesnt carry. He told me he would have to order from Autometer. Well turns out autometer has them back ordered, Paul called me back to tell me and upon finding out that two weeks was too long for me, he helped me find the gauge somewhere else that had them in stock.
If that isnt customer service, I dont know what is.
-Andrew
If that isnt customer service, I dont know what is.
-Andrew
Last edited by PongoX11; 03-22-2009 at 07:42 PM.
04-28-2004, 07:46 PM
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Another agreement here. Thunder rocks! I've called 'em 4 times, and everytime, the staff takes time to answer questions, give advice, whatever you need. The biggest reason besides that, is the super fast shipment! Their stuff usually ships the same day.
04-28-2004, 10:01 PM
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Originally Posted by TXLSS
Another agreement here. Thunder rocks! I've called 'em 4 times, and everytime, the staff takes time to answer questions, give advice, whatever you need. The biggest reason besides that, is the super fast shipment! Their stuff usually ships the same day.
Pauls been great.
04-30-2004, 06:38 PM
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I can say Thunder rocks, Jason and Paul both have both been great to me. Whenever I have a problem or question they go out of their way to help me. I have had other dealings with the other staff memebers and they are all down to earth great people!!!!
