ls1speed...
#1
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ls1speed...
Has anyone had problems with ls1speed responding to emails pertaining to an order? I placed and order with them over two weeks ago, emailed them numerous times to get a confirmation of the order, and received nothing in return.I emailed Tom directly and still nothing. Please, Tom, respond. Web order 193.
Thanks
Thanks
#2
Re: ls1speed...
I had problems with a gear order that I placed there, but Tom and Larry were very helpful in resolving my issues, no questions asked. If you ask me...I would order from them again.
just my .02
just my .02
#3
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Re: ls1speed...
Pretty sure there was a mix up, the email was received and April called me up today to get the order info.
I am sorry for the confusion, but I am interested in who you were mailing all this time? Larry?
I have no e-mails from the address you placed the order under. I email back usually with in the hour (most of that time -- in minutes) because I always seem to be at the computer. I thank people personally for their orders every time...even at 2am sometimes. Just saying it is very unlikely to not hear a thing from me.
I'll talk with Tom tomorrow to make sure everything is straitened out.
Jon Schwenn
jon@ls1speed.com
Internet Sales - Webmaster
LS1 Speed Inc.
I am sorry for the confusion, but I am interested in who you were mailing all this time? Larry?
I have no e-mails from the address you placed the order under. I email back usually with in the hour (most of that time -- in minutes) because I always seem to be at the computer. I thank people personally for their orders every time...even at 2am sometimes. Just saying it is very unlikely to not hear a thing from me.
I'll talk with Tom tomorrow to make sure everything is straitened out.
Jon Schwenn
jon@ls1speed.com
Internet Sales - Webmaster
LS1 Speed Inc.
#4
TECH Enthusiast
Re: ls1speed...
Yeah Jon's got that right! I had an email from him within minutes of placing an order over the holiday weekend, was holding the part in my hand on Wednesday! <img border="0" title="" alt="[Eek!]" src="gr_eek2.gif" />
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Re: ls1speed...
We have not charged you yet, we spoke with someone yesterday morning at your phone number and left a message for you to call back.
And when you inquire about an order please use the same personal information that you used when ordering.
<small>[ September 11, 2002, 11:03 AM: Message edited by: Speed Inc Webmaster ]</small>
And when you inquire about an order please use the same personal information that you used when ordering.
<small>[ September 11, 2002, 11:03 AM: Message edited by: Speed Inc Webmaster ]</small>
#6
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Re: ls1speed...
speed inc. is awesome.ordered tq.arm sunday night and recieve it wed. noon.totally awesome customer service.thanks Tom,Larry and Jon.keep us happy. <img border="0" alt="[Fluffy]" title="" src="graemlins/fluffy.gif" /> <img border="0" title="" alt="[Big Grin]" src="gr_grin.gif" />