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Old Sep 10, 2002 | 06:38 PM
  #1  
boeing727's Avatar
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From: Dover, PA
Default ls1speed...

Has anyone had problems with ls1speed responding to emails pertaining to an order? I placed and order with them over two weeks ago, emailed them numerous times to get a confirmation of the order, and received nothing in return.I emailed Tom directly and still nothing. Please, Tom, respond. Web order 193.

Thanks
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Old Sep 10, 2002 | 07:00 PM
  #2  
Johns98Z28's Avatar
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From: DALLAS
Default Re: ls1speed...

I had problems with a gear order that I placed there, but Tom and Larry were very helpful in resolving my issues, no questions asked. If you ask me...I would order from them again.

just my .02
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Old Sep 10, 2002 | 07:09 PM
  #3  
Jon @ Speed Inc's Avatar
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Default Re: ls1speed...

Pretty sure there was a mix up, the email was received and April called me up today to get the order info.

I am sorry for the confusion, but I am interested in who you were mailing all this time? Larry?

I have no e-mails from the address you placed the order under. I email back usually with in the hour (most of that time -- in minutes) because I always seem to be at the computer. I thank people personally for their orders every time...even at 2am sometimes. Just saying it is very unlikely to not hear a thing from me.

I'll talk with Tom tomorrow to make sure everything is straitened out.

Jon Schwenn
jon@ls1speed.com
Internet Sales - Webmaster
LS1 Speed Inc.
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Old Sep 10, 2002 | 09:48 PM
  #4  
Dave Carney's Avatar
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Joined: Nov 2001
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From: Derby, KS
Default Re: ls1speed...

Yeah Jon's got that right! I had an email from him within minutes of placing an order over the holiday weekend, was holding the part in my hand on Wednesday! <img border="0" title="" alt="[Eek!]" src="gr_eek2.gif" />
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Old Sep 11, 2002 | 11:02 AM
  #5  
Jon @ Speed Inc's Avatar
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From: Schaumburg IL
Default Re: ls1speed...

We have not charged you yet, we spoke with someone yesterday morning at your phone number and left a message for you to call back.

And when you inquire about an order please use the same personal information that you used when ordering.

<small>[ September 11, 2002, 11:03 AM: Message edited by: Speed Inc Webmaster ]</small>
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Old Sep 19, 2002 | 03:57 AM
  #6  
35th SS's Avatar
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From: Hawaii track track.
Default Re: ls1speed...

speed inc. is awesome.ordered tq.arm sunday night and recieve it wed. noon.totally awesome customer service.thanks Tom,Larry and Jon.keep us happy. <img border="0" alt="[Fluffy]" title="" src="graemlins/fluffy.gif" /> <img border="0" title="" alt="[Big Grin]" src="gr_grin.gif" />
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Old Sep 23, 2002 | 11:52 PM
  #7  
Zero2Sixty's Avatar
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From: Texas
Default Re: ls1speed...

I have ordered tons of parts from LS1speed and have never had a problem, they are usually the first place I check when I need something.
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Old Sep 28, 2002 | 03:15 PM
  #8  
Bill's Avatar
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From: Edmonton, Alberta, Canada
Default Re: ls1speed...

LS1speed is the place!

Good prices and even better service!
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