LS1TECH Sponsor Feedback Tell us about your sponsor transactions

Texas-Speed & Performance Customer SVC

Thread Tools
 
Search this Thread
 
Old Jul 10, 2006 | 03:51 PM
  #1  
c5_ls1_6spd's Avatar
Thread Starter
Banned
iTrader: (-1)
 
Joined: Jan 2006
Posts: 800
Likes: 0
Default Texas-Speed & Performance Customer SVC

I posted last week hoping to check my order status. Joseph Pm'd me and said he'd check it. I said ok and he Pm'd me again asking for my name. I pm'd him back my name and order number. Never heard back from him since. I called TSP today and jason picked up, then put me on hold. I was on hold for 7 minutes and he never came back to the phone. I sent out emails to everyone on TSP's contact list and not 1 reply back. I feel as if they are trying to avoid me. All I want to know is when will I receive my heads…..
Reply
Old Jul 10, 2006 | 05:26 PM
  #2  
Jon@Texas-Speed's Avatar
FormerVendor
iTrader: (18)
 
Joined: Sep 2004
Posts: 3,043
Likes: 2
From: Lubbock, TX
Default

Heads left today! I assure you no one was avoiding you, one of the sales guys probably couldn't get to the phone before you hung up. Sorry for the delays.

Jon R.
Reply
Old Jul 10, 2006 | 07:54 PM
  #3  
jlaine's Avatar
Teching In
iTrader: (2)
 
Joined: Oct 2005
Posts: 39
Likes: 0
From: Morris, MN
Default

I ordered a ms4 from them the day they were available and had some hangups with getting all the parts - if memory serves me correctly it was a matter of comp not getting them out quick enough - I just kept calling them to get the information. I left messages and callback numbers but never got a return call which to some degree irritated me, so I just kept on it - when you get in touch with them they do their best to help out - I'm sure you'll be happy in the end when all is said and done and you have your go fast toys.
Reply
Old Jul 10, 2006 | 10:02 PM
  #4  
JoeyGC5's Avatar
TECH Addict
iTrader: (24)
 
Joined: Jun 2003
Posts: 2,645
Likes: 0
From: St Joe, MO
Default

I was down there thursday and the phones never stopped for a second
Reply
Old Jul 11, 2006 | 01:39 PM
  #5  
bboyferal's Avatar
TECH Junkie
iTrader: (9)
 
Joined: Apr 2005
Posts: 3,472
Likes: 0
From: Miami, FL
Default

That's why businesses should have enough people for their particular volume of calls...

I called them for a quote and was attended to kindly and promptly. Got a good price... They just might be the best one... I hate shopping for parts...

I'm playing the lottery this weekend.
Reply
Old Jul 11, 2006 | 04:32 PM
  #6  
Fad2blk_98's Avatar
TECH Resident
 
Joined: Nov 2003
Posts: 792
Likes: 0
From: Kansas
Default

I had some problems getting mixed information from different employee's also, but in the end got all the stuff I ordered. I've ordered from them before on a few differnet things and had a prompt delivery and help answering questions. Just might be all the new stuff they are offering that is keeping them busy
Reply
Old Jul 11, 2006 | 05:44 PM
  #7  
LS1PoweredZ28's Avatar
12 Second Club
iTrader: (2)
 
Joined: May 2002
Posts: 532
Likes: 0
From: Jupiter, FL
Default

Originally Posted by bboyferal
I'm playing the lottery this weekend.
Hey! Only one of us can win, you play next week .

I've always had a good experience with TSP, they will make sure everything is right.

Kevin
Reply
Old Jul 11, 2006 | 06:02 PM
  #8  
Honboy1's Avatar
Staging Lane
iTrader: (5)
 
Joined: Oct 2005
Posts: 93
Likes: 0
From: Dyer, In.
Default

Texas Speed is horrible!!! They sent me exhaust tips that didn't fit my catback. They told me to send them back and they would send out another set... Never received them. I called and never received an answer for like two weeks. After countless emails, I finally got a response stating they would look into the problem. Guess what? Still don't have the tips. I will never order anything from them again.
Reply
LS1 Tech Stories

The Best V8 Stories One Small Block at Time

story-0

6 Gifts Neither Your Dad Nor Grad Will Shove Into the 'Trinket Drawer'

 Brett Foote
story-1

Topdon ONE vs. Artidiag 800 BT2: Which is the Diagnostic Tablet For You?

 Pouria Savadkouei
story-2

Gas Monkey Built a 6-Wheel Ferrari Testarossa With a Corvette LT4 Engine

 Verdad Gallardo
story-3

7 Most Reliable High-Performance Engines GM Has Ever Built

 Verdad Gallardo
story-4

Amazing '71 Camaro Restomod Is Modern Muscle Car Under the Skin

 Verdad Gallardo
story-5

6 Common C5 Corvette Failures and What's Involved In Repairing Them

 Pouria Savadkouei
story-6

Retro Modern Bandit Pontiac Trans AM Comes With Burt Reynolds' Autograph

 Verdad Gallardo
story-7

Top 10 Greatest Cadillac V Series Performance Models Ever, Ranked

 Pouria Savadkouei
story-8

Top 10 Most Powerful Chevy Trucks Ever Made!

 
story-9

Hennessey's New Supercharged Silverado ZR2 Has 700 HP

 Verdad Gallardo
Old Jul 11, 2006 | 06:57 PM
  #9  
ls1z01's Avatar
On The Tree
20 Year Member
iTrader: (2)
 
Joined: Mar 2002
Posts: 195
Likes: 0
From: California, Monterey Park
Default

I'm still waiting for my order of my heads/cam package and it's been over 2 weeks and they are still back ordered... i'll call them tomorrow to check on it again... hope i'll get it soon..
Reply
Old Jul 11, 2006 | 09:50 PM
  #10  
Fad2blk_98's Avatar
TECH Resident
 
Joined: Nov 2003
Posts: 792
Likes: 0
From: Kansas
Default

Originally Posted by ls1z01
I'm still waiting for my order of my heads/cam package and it's been over 2 weeks and they are still back ordered... i'll call them tomorrow to check on it again... hope i'll get it soon..
Took me about 3 1/2 weeks to get H/C and gasket set, but I got it. Just takes a little time when they are as busy as they have been.
Reply
Old Jul 12, 2006 | 02:32 PM
  #11  
cyphur's Avatar
TECH Senior Member
iTrader: (10)
 
Joined: Mar 2003
Posts: 8,009
Likes: 0
From: North Texas
Default

the performance industry isn't an overnight type deal, there's a lot of work that goes into it, like doing heads. i agree stocked off the shelf parts should ship out quickly, and that if there is a lead time then it should be stated up front and somewhat accurately.

TSP has always been good with me, I've never had to wait more than few days for stuff except my motor, which took about a week and a half before it shipped. Not bad in my bood.....
Reply




All times are GMT -5. The time now is 03:46 PM.

story-0
6 Gifts Neither Your Dad Nor Grad Will Shove Into the 'Trinket Drawer'

Don't get dad new socks or a grill brush this year.

By Brett Foote | 2026-06-04 05:00:17


VIEW MORE
story-1
Topdon ONE vs. Artidiag 800 BT2: Which is the Diagnostic Tablet For You?

Slideshow: We take a close look at the ONE and Artidiag 800BT2 diagnostic tools from Topdon and the reasons to buy one over the other.

By Pouria Savadkouei | 2026-05-28 11:05:11


VIEW MORE
story-2
Gas Monkey Built a 6-Wheel Ferrari Testarossa With a Corvette LT4 Engine

Slideshow: The controversial Ferrari F6 swaps its original flat-12 for a Corvette Z06-derived LT4 V8 and sends power to four rear wheels through a custom-built drivetrain.

By Verdad Gallardo | 2026-05-26 18:23:54


VIEW MORE
story-3
7 Most Reliable High-Performance Engines GM Has Ever Built

Slideshow:These GM engines didn't just make huge power, they survived abuse, boost, track days, and six-digit mileage with a reputation for refusing to quit.

By Verdad Gallardo | 2026-05-21 16:45:27


VIEW MORE
story-4
Amazing '71 Camaro Restomod Is Modern Muscle Car Under the Skin

Slideshow: This heavily modified 1971 Camaro mixes classic muscle car styling with a fifth-generation Camaro interior and modern LS3 power.

By Verdad Gallardo | 2026-05-12 18:06:42


VIEW MORE
story-5
6 Common C5 Corvette Failures and What's Involved In Repairing Them

Slideshow: From wobbling harmonic balancers to failed EBCMs, these are the issues that define long-term C5 ownership and what repairs typically involve.

By Pouria Savadkouei | 2026-05-07 18:44:57


VIEW MORE
story-6
Retro Modern Bandit Pontiac Trans AM Comes With Burt Reynolds' Autograph

Slideshow: A modern Camaro transformed into a retro icon, this limited-run "Bandit" build blends nostalgia with brute force in a way few revivals manage.

By Verdad Gallardo | 2026-04-21 13:57:02


VIEW MORE
story-7
Top 10 Greatest Cadillac V Series Performance Models Ever, Ranked

Slideshow: Cadillac didn't just crash the high-performance luxury vehicle party, it showed up loud, supercharged, and occasionally a little unhinged...

By Pouria Savadkouei | 2026-04-16 10:05:15


VIEW MORE
story-8
Top 10 Most Powerful Chevy Trucks Ever Made!

Slideshow: Top ten most powerful Chevy trucks ever made

By | 2026-03-25 09:22:26


VIEW MORE
story-9
Hennessey's New Supercharged Silverado ZR2 Has 700 HP

Slideshow: Hennessey has turned the Silverado ZR2 into a 700-hp off-road monster with supercharged V8 power and a limited production run.

By Verdad Gallardo | 2026-03-24 18:57:52


VIEW MORE