Any one having problems with Scott at DLS?

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Dec 24, 2007 | 07:15 PM

#41

Avengeance

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From: NorCal

Caliboy.... thanks for the info. Theres a new sponsor on this board, Jaws Gear, that is up here in Sacramento. Im going to give him a shot. Hes having a great Holiday sale so Ill try it out and see how it goes.

Dec 24, 2007 | 10:06 PM

#42

GMmexican

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From: San Jose, CA

Ill be in the market for a new rear end soon, it sucks that you guys are getting terrible customer service.......ill be getting mine fomr EPP in the future

Dec 26, 2007 | 04:40 PM

#43

ynkssws6

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From: NJ

I'm having the exact same problem as the OP. 65+ it howls so bad it's embarassing. Before the sale he was extremely helpful...after the sale you get NOTHING. The boxes came beat to **** I have pictures of them. I did NOT get the u-joint bolts I had to go out and buy them...luckily a local place had them, but I didn't complain. I had a couple quick questions during the the install....not one phone call returned. Then after the break in I just wanted to know what kinda gear oil to use cause I had forgotten...what a surprise no call back. I mean to me the price of a 9" is A LOT of money...how hard is it to call back with a oil weight?? Does that really take that much time?

FWIW, when I was breaking in the rear I had a question about the proper procedure...I called Scott and got nothing back. I PMed EPP for the hell of it and got a response with in hours!! I didn't even buy the rear from the guy!! THAT'S customer service!!!

Dec 26, 2007 | 05:04 PM

#44

SpeedWorld

On The Tree

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Quote:

Originally Posted by Billiumss

Here is the last post Scott made on here:

https://ls1tech.com/forums/showpost....1&postcount=37

Maybe this is his fair well post to all of us....

Yeah he is taking a new job. I would sue that company, take them down. It's ridiculous. I am sure if all of you spoke up you would win!!!!

Dec 26, 2007 | 05:06 PM

#45

35thls1ss19

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From: Hackettstown, NJ

i also bought a 9inch about a year ago now. but never drive my car. At the begging of last summer i finally put 600 miles on it or so and changed he oil. Ever since then its gottin louder and louder. Scott also told me to put a thicker weight oil in it and did. Nothing changed. I brought it to a local guy and he thinks the gears are not set up right. So i was juts on a journey to blow it up and get a new center section. I have called him with no response since the summer here and there 4-5 times. At the time i bought it Scott was the man... i thought

Dec 26, 2007 | 06:25 PM

#46

bad6as

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From: Maryland

yea i wish i went with EPP. let this be a leSson to every one..BUY IT FROM EPP

Dec 26, 2007 | 11:12 PM

#47

donkey mule

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From: Panama City Florida

I went with EPP and am happy! They have good customer service.

Dec 27, 2007 | 01:11 PM

#48

CaliboyTA

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From: CA

accordimg to scott at dls, he is out of town for some family issues.

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Dec 27, 2007 | 01:39 PM

#49

Jawsgear

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From: Sacramento, California

Quote:

Originally Posted by Avengeance

Thanks, look forward to helping you out.

Jeff

Dec 27, 2007 | 10:22 PM

#50

donkey mule

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From: Panama City Florida

Quote:

Originally Posted by Jawsgear

Thanks, look forward to helping you out.

Jeff

Im looking forward to peoples experiences with jawsgear in that they seem very customer service oriented and have no problems answering peoples questions. It is good to have sponsors like this and hopefully everyones experience with them will reflect this.

Dec 28, 2007 | 10:28 AM

#51

Jawsgear

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From: Sacramento, California

Quote:

Originally Posted by donkey mule

Thanks, we hope to help out any way we can.

Jeff

Dec 29, 2007 | 02:50 AM

#52

jmill96Z

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From: Movin' On Up

Are any of you guys verifying the setup before installing it? I ordered my 9" directly from Moser and don't have any problems at all. The backlash and gear contact were perfect.

Dec 29, 2007 | 06:59 AM

#53

EPP

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Quote:

Originally Posted by jmill96Z

Are any of you guys verifying the setup before installing it? I ordered my 9" directly from Moser and don't have any problems at all. The backlash and gear contact were perfect.

We sell more Moser 9" rears that most other shops, and we have very few problems with them. Bob

Dec 29, 2007 | 07:11 AM

#54

tonyt123blue

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From: lexington,ky

Quote:

Originally Posted by jmill96Z

Are any of you guys verifying the setup before installing it? I ordered my 9" directly from Moser and don't have any problems at all. The backlash and gear contact were perfect.

no I didn't know how to do it. And for 2400 dollars I shouldn't need to. I am not buying a happy meal at mcdonalds from some 17 year old kid who could care less if I got my fries or not. We are talking about a sponser on this board who should be a proffesional. The more I read about this the madder I get. It would seem that Scott knows there are problems with the 9 inch setups yet he choses to not respond or try and mislead the customer by saying its normal.
I would be curious to know how the owners of this board feel about having someone like this as a sponser?

Last edited by tonyt123blue; Dec 29, 2007 at 10:28 AM. Reason: typo

Dec 29, 2007 | 07:42 AM

#55

koolrayz

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From: mansfield ohio

Amazing,,,,,
Scott answers Bill (OP) within 8 hrs of Bill posting in the sponsors feedback forum

Bill call me I can put you in touch with the guy I use to set my gears up.
Like I told you every gearset I have had whined a little on decel. Decel whine is normal, Accel whine on a new gearset and high speed howling is not.