32valve LT1 Progress...
oh and heres an example of what i'm talking about. looks like your valve cover is backwards.
1. Catching up on overdue international orders
2. Getting the LSx heads tested/installed/into production
I stay in touch constantly and goto the facility occasionally to check on progress.
I will see if I can find him. I can understand why people would be apprehensive.
I have been to the Shop and Russ is always working as well has having people stop in all the time and the phone ringing. I can see why he had problems with customer service. That is not any excuse just the reality. He has been very responsive for me and that is allowing us now to get things done. Of course I am a PITA
I am all about customer service and doing whatever it takes to ge the job done.
Hi Guys I cannot bite my tongue no longer..............On Saturday, January 21, 2006 6:26 PM I Kevin Gall made contact via email with a company located in California U.S.A. As you know the company is ARAO Engineering Inc. the owner is Russell ARAO . In my contact email to ARAO i enquired about a special order set of FORD Aluminum racing cylinder heads - a product ARAO advertises & manufactures. After receiving a reply and several emails i decided to place an order with ARAO The product is special order Automotive cylinder heads to suit a Ford V8 for racing use at a fax quoted cost of USD $11,000.00 manufacturing leadtime ARAO states on paper 90days for special orders.
On 31st January 2006 payment via Int'l Bank Wire of USD $5,500.00 & 6th February 2006 USD $5,500.00 was completed in FULL to ARAO Engineering Inc. Bank account. After several more emails to finalize details and special requests i was informed by ARAO were engaged and going. After some waiting i emailed ARAO on Friday, June 02, 2006 12:39 AM to ask if everything was on track, i received a response back from ARAO that everything was fine and on track.
Again after more waiting On Friday, September 15, 2006 03:05:42 i asked via email a good friend of mine that owns a reputable drag racing supplies shop located in Whittier, CA U.S.A. to contact ARAO by telephone. He spoke with Russell ARAO and he stated to he was waiting on parts from an outside supplier - hence the delay. In months to come i have made ALOT of repeated attempts in writing, faxes, calls, emails to receive a date for finalizing and completion of my special order. I still have not received a date at which my order will be finished.
As of today Sunday, Jan 17th, 2008 nearly two(2) years later i have not received my order from ARAO Engineering Inc, only BU**SHT PROMISES AND ABSOLUTE LIES. The only thing i have received is pictures of my heads un-finished. I believe i have been patient and understanding and more than reasonable considering that ARAO has not delivered as promised 90days to manufacture.
From my personal dealings I heavily caution anybody wishing to part with their money to purchase from a disreputable company like ARAO Engineering Inc. If you have any questions/comments please email anytime! ....Arao Engineering has been reported by myself to the L.A Better Business Bureau & also C.A dept of Justice ,The office of the Attorney General C.A., Recently today 17th Jan 2008 also reported to Federal Trade Commision - Offices & Bereaus. **It is noted Russ Arao Failed to respond to any complaint(s).
The Best V8 Stories One Small Block at Time








