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How Will I Win A Claim With Paypal

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Old Apr 18, 2008 | 02:42 AM
  #1  
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Default How Will I Win A Claim With Paypal

I HAVE ALL THE EMAILS SENT FROM THIS SCAMMER SAYING HE'S GOING TO SEND OUT AND WHEN HE DOES HE'LL ALSO SEND ME A TRACKING NUMBER WELL HE NEVER DID. ITS BEEN 10 DAYS hes not responding. i saved all everything he sent me including me saying i sen the payment of 300.00 dollars please comfirm the money and this message after you claimed the money. so he got back to me saying he claimed it. will this work in winning the claim by providing all this info cause im sure there ask him for a tracking number and he doesnt have 1 since i never got ****. please help with advice
thanks
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Old Apr 18, 2008 | 06:38 AM
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File a claim with paypal. They will ask him for a tracking number. If he does not provide one, they will refund you if his account has money in it.

Also if your paypal is linked to a credit card, you can go to your credit card company and have them cancel the payment to paypal. Paypal won't like that but it will get you your money back.
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Old Apr 18, 2008 | 06:43 AM
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Yeah just file the claim. They are pretty good about getting you your money back.
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Old Apr 18, 2008 | 07:42 AM
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If you are going to post in this forum, you need to list the member name, dates and link to the for sale post.

Threads that do not contain this will be deleted.
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Old Apr 19, 2008 | 02:31 AM
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Paypal always sucks with disputes. I been burned many times. If he sends a tracking number (i don't care if its a turd in a ziplock bag) you will lose. Even if he isn't smart enough to send a tracking number, if he has pulled his $ out of the paypal account, you can't recoupe it.
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Old Apr 21, 2008 | 12:39 PM
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Well im assuming this was a purchase from here, and to let u know there is NO buyer protection on purchases outside of eBay. So even if you win the claim and the seller has already withdrawn the money you will not receive a refund b/c again theres no buyer protection on any purchases except eBay listings. Also the above statement is not correct if the seller provides a tracking number it must show delivery to your city, state, and zip and if the seller would happen to have one and send you a turd in a zip lock bag then you call paypal and have an agent from the resolution center re file the claim from non receipt to not as described. The if you get it refiled i must let you know again b/c it was not an eBay purchase paypal does not cover not as described claims only eBay. I would like to think I know a little about this topic since I work for PayPal.
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Old Apr 25, 2008 | 03:19 AM
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Originally Posted by miller456
Well im assuming this was a purchase from here, and to let u know there is NO buyer protection on purchases outside of eBay. So even if you win the claim and the seller has already withdrawn the money you will not receive a refund b/c again theres no buyer protection on any purchases except eBay listings. Also the above statement is not correct if the seller provides a tracking number it must show delivery to your city, state, and zip and if the seller would happen to have one and send you a turd in a zip lock bag then you call paypal and have an agent from the resolution center re file the claim from non receipt to not as described. The if you get it refiled i must let you know again b/c it was not an eBay purchase paypal does not cover not as described claims only eBay. I would like to think I know a little about this topic since I work for PayPal.
I just had the exact same thing happen to me. Bought an item and was broken. Item was clearly not as described.

Here is the response I got from paypal.

As stated in our User Agreement, PayPal’s Buyer Complaint Policy only applies to the shipment of goods, not to disputes about the attributes or quality of the goods received.

So paypal doesn't do anything for you unless it's through ebay I guess. If you got a turd delivered to you and a tracking number was provided, you're done.
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Old Apr 25, 2008 | 06:21 AM
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Originally Posted by Jantzer98SS
I just had the exact same thing happen to me. Bought an item and was broken. Item was clearly not as described.

Here is the response I got from paypal.

As stated in our User Agreement, PayPal’s Buyer Complaint Policy only applies to the shipment of goods, not to disputes about the attributes or quality of the goods received.

So paypal doesn't do anything for you unless it's through ebay I guess. If you got a turd delivered to you and a tracking number was provided, you're done.
So what happened to this comment "So you may work for paypal, but you clearly don't work in the resolution department"? If you would have read what I posted I clearly stated there was no buyer protection for purchases outside of eBay. That means that ALL not as described claims filed that were not eBay purchases you will get that message because PayPal does not cover the item. What happens is the claim is auto closed and noted against the seller's account for 180 days. Your right my title as of now is an eBay claims agent and I still take resolution calls 2 days a week, so technically your half correct.
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Old Apr 26, 2008 | 09:39 AM
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This post as it pertains to transactions on LS1tech (assumed to be the case here) is that Paypal WILL NOT HELP YOU. If there was a tracking number and a turd in tinfoil sent to your house, you're stuck. It's that cut and dry. You can go on and on about what if scenario's but the truth is Paypal and it's employees including you won't do anything to protect transactions outside ebay. So they get 3% for not doing their job.
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Old Apr 26, 2008 | 12:43 PM
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Originally Posted by Jantzer98SS
This post as it pertains to transactions on LS1tech (assumed to be the case here) is that Paypal WILL NOT HELP YOU. If there was a tracking number and a turd in tinfoil sent to your house, you're stuck. It's that cut and dry. You can go on and on about what if scenario's but the truth is Paypal and it's employees including you won't do anything to protect transactions outside ebay. So they get 3% for not doing their job.
You are completely ignorant, I never changed the scenario in fact i repeated myself and stated exactly what you just said. Why would u even bring me in the situation of an employee who has no power at all to change the policy. Also getting 3% for not doing their job? they did there job alread they transferred the money b/w buyer and seller that is PayPals job. It is YOUR job as the buyer to ensure that you protect yourself. Don't assume just b/c u use paypal your gonna be protected thats as idiotic as your statements. How bout instead of just sending hundreds or thousands of dollars for parts from this site maybe some people should actually read the user agreement which states there is no buyer protection outside of eBay. So blame paypal all u want but if you didnt read then you can only be to blame. Also I have helped several member's on here with paypal issues but don't expect me to play god and get ur money back all the time, I help to the best of my ability but if the money is alredy sent then sometimes there is just nothing I can do. Also I love how everyone thinks it always 3% if u buy parts from here your most likely over paying for that percentage ne ways its 1.9-2.9% +.30 cents per transaction depending on the amount. I hate to see people lose money from getting scammed but maybe its time u stop blaming the company and start taking action for yourself to protect your funds.
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Old Apr 27, 2008 | 08:28 PM
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Originally Posted by miller456
You are completely ignorant, I never changed the scenario in fact i repeated myself and stated exactly what you just said. Why would u even bring me in the situation of an employee who has no power at all to change the policy. Also getting 3% for not doing their job? they did there job alread they transferred the money b/w buyer and seller that is PayPals job. It is YOUR job as the buyer to ensure that you protect yourself. Don't assume just b/c u use paypal your gonna be protected thats as idiotic as your statements. How bout instead of just sending hundreds or thousands of dollars for parts from this site maybe some people should actually read the user agreement which states there is no buyer protection outside of eBay. So blame paypal all u want but if you didnt read then you can only be to blame. Also I have helped several member's on here with paypal issues but don't expect me to play god and get ur money back all the time, I help to the best of my ability but if the money is alredy sent then sometimes there is just nothing I can do. Also I love how everyone thinks it always 3% if u buy parts from here your most likely over paying for that percentage ne ways its 1.9-2.9% +.30 cents per transaction depending on the amount. I hate to see people lose money from getting scammed but maybe its time u stop blaming the company and start taking action for yourself to protect your funds.
Completely ignorant...lol

American Express protects the buyer as does other credit card companies. Paypal does nothing and doesn't care, that's all I'm saying. Your defending Paypal like they have no responsibility to protect buyers. If you are going to be in the business (paypal) to make money transfers, then you should atleast try to keep people from getting ripped off.... otherwise you're a part of the problem in my opinion. So yeah I use paypal, it's convenient. But people think because they use Paypal on these boards that they are somehow protected which is far from the truth. I've been ripped off through paypal a dozen times, in so many different ways. So I can stand up and say there is a great chance if the transaction goes bad, whether you're the buyer or seller, you're not recouping anything. It was ultimately just as safe to send a money order if you're the buyer and save yourself the 3% fee. What sucks is when you do your homework and the buyer has great feedback, but their account was hijacked by someone else. I lost out several hundred in a transaction that way. Guess what paypal did.... nothing. They aren't going to burn the account holder out of the money and they aren't going to out of pocket it to pay me back.

You work at paypal, but I've dealt with enough situations to know the average guy isn't protected. You still think a little too high of the resolution center by the way you talk. I don't think people should be misled.
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Old Apr 27, 2008 | 08:36 PM
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Originally Posted by miller456
Well im assuming this was a purchase from here, and to let u know there is NO buyer protection on purchases outside of eBay. So even if you win the claim and the seller has already withdrawn the money you will not receive a refund b/c again theres no buyer protection on any purchases except eBay listings. Also the above statement is not correct if the seller provides a tracking number it must show delivery to your city, state, and zip and if the seller would happen to have one and send you a turd in a zip lock bag then you call paypal and have an agent from the resolution center re file the claim from non receipt to not as described. The if you get it refiled i must let you know again b/c it was not an eBay purchase paypal does not cover not as described claims only eBay. I would like to think I know a little about this topic since I work for PayPal.
BTW, since you called me ignorant and was wondering why I was trying to make it clearer for people to understand think about your post for a minute. You basically said if a part is bought here and it shows up as a ziplock bag, assuming a tracking number was provided by the seller, the resolution center will refile the claim to not as described (like you have an option or recourse), but wait a minute your now screwed because they won't cover not as described claims outside ebay. So who is the confusing one? You're flat out screwed. You don't need a paragraph to explain it. There is no protection.
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Old Apr 27, 2008 | 09:15 PM
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Originally Posted by Jantzer98SS
BTW, since you called me ignorant and was wondering why I was trying to make it clearer for people to understand think about your post for a minute. You basically said if a part is bought here and it shows up as a ziplock bag, assuming a tracking number was provided by the seller, the resolution center will refile the claim to not as described (like you have an option or recourse), but wait a minute your now screwed because they won't cover not as described claims outside ebay. So who is the confusing one? You're flat out screwed. You don't need a paragraph to explain it. There is no protection.
Well I believe I stated everytime i posted that there is NO buyer protection unless its off of eBay and I never went against you on the fact that your not covered for purchases from here in fact that was my point as well. Refiling is only for eBay transactions. Also yea credit cards protect you b/c they are a funding source PayPal isnt, PayPal simply transfers money b/w buyer and seller they are neither a bank nor a credit card company so don't expect to have the same ability to reverse payments like a bank or credit card company. Also another thing about your statement is very true people do think that b/c they use paypal they are protected not just on this board but for everything. I know the user agreement is long and boring but when it states your protection rights dont u think you would want to read it? well no one does so whos really to blame? The reason you lost money is once again you probably didnt read and follow the seller protection guidelines. If you had paypal would have given you the money back from when the buyers account was hi jacked. I have no desire to go over that but i guarantee that was not fault other than your own, maybe you should try reading section 11.3(a-i) of the user agreement for the seller protection policy and also look at your receipts when you receive money it will say "eligible" under the seller protection section if you qualify. However you must still follow all guidelines to be protected, I talk highly of a company b/c I work for them just as any employee would if they worked anywhere else and enjoyed it. I dont want to argue anymore and I can not be part of the problem if people just spend money w/o asking questions first thats about as dumb as sending a money order to nigeria. I want to help but I need people to ask before payments are made otherwise all i can do is basically give the outcome.
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