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Old Aug 23, 2011 | 05:00 PM
  #1  
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Default Nano goes above and beyond

I recently installed a Nano setup on my car (I bought it second hand from a good friend). The first time I went to fill up the push bottle I had a leak around one of the set screws. I called Nano for some help, they easily could have said tough luck or what not, instead what I got was the definition of service:

Me: Explains the issue (well sitting outside the fill store)
Nano: Ask how soon I need the system working
Me: Its getting tuned tommorrow
Nano: Explains how it works, how to take it apart and inspect for damage, then get this HE TELLS ME HE IS ABOUT TO LEAVE, BUT GIVES ME HIS CELL PHONE NUMBER INCASE I NEED MORE HELP!!!
Me: Thanks him

I took it apart and just like he suspected there was debris on one of the o-rings cleaned it up and was back in business.

THANKS NANO for awesome service and making my day!!!
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Old Aug 23, 2011 | 05:04 PM
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Graham@NitrousOutlet
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Brad is the man. We love dealing with those guys and selling there parts.
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Old Aug 23, 2011 | 05:05 PM
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Great customer service! I am thinking about purchasing one of their systems.
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Old Aug 23, 2011 | 05:08 PM
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Originally Posted by 02sleeperz28
Great customer service! I am thinking about purchasing one of their systems.
I highly recommend them, its nice to not worry about a heater or bottle pressure. Just open the bottles turn it on and spray.
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Old Aug 23, 2011 | 05:09 PM
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Graham@NitrousOutlet
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Originally Posted by 02sleeperz28
Great customer service! I am thinking about purchasing one of their systems.
They are worth their weight in gold on street cars. I am going to get with them soon about doing a system for the bike with possible doing it dual purpose for the air shifter.
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Old Aug 23, 2011 | 07:48 PM
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Brad is awesome to deal with. The one thing you must do with a nano is keep the bottle cool. I don't mean ice cold but room temp is nice. You don't want it over the rec pressure.
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Old Aug 23, 2011 | 08:20 PM
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Originally Posted by Graham@NitrousOutlet
They are worth their weight in gold on street cars. I am going to get with them soon about doing a system for the bike with possible doing it dual purpose for the air shifter.
I will keep this in mind, especially coming from you guys.

Originally Posted by sedanman
I highly recommend them, its nice to not worry about a heater or bottle pressure. Just open the bottles turn it on and spray.
Thanks for the recommendation.
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Old Aug 24, 2011 | 10:46 AM
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Your welcome Sedanman!


I really appreciate the positive feedback guys!
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Old Aug 24, 2011 | 03:27 PM
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Brad is my is my son! Very proud of him!!!!!
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Old Aug 24, 2011 | 04:19 PM
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Brad has been Great to work with! NANO FTW!!!!
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Old Aug 24, 2011 | 07:44 PM
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He posted up the letter from NHRA where he got them to approve NANO for competition like showing pictures of his first born....he was a happy man LOL
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Old Aug 24, 2011 | 10:13 PM
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I agree that they have great customer service.
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