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how long did it take to get your hptuners?

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Old 01-11-2007, 05:27 PM
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Originally Posted by 02Reaper
well, looks like Mine wont be going out today. No email. How long can it take to box a deal the size of a remote controller up and put some tape on it? If they could pack up one every five minutes on 8 hour shifts they could do close to 100 a day. How many of these things do you sell in a month? Anyway, nothing I can do about it but wait. Just wish it was more like the service I got from ls1edit when I got it years ago. Ordered it, and they shipped it overnight. Thats great service.

JUST BE PATIENT LIKE ME ........
Old 01-11-2007, 06:30 PM
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you think i can still get an email today or is it too late
Old 01-11-2007, 06:32 PM
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All orders are processed in the evening anyway.. or at least after normal work hours.

Regardless, I just got the e-mail stating that they expect to ship the pending orders tomorrow. Needless to say my response was not so great.

Sorry for the bad news.
Old 01-11-2007, 07:15 PM
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Originally Posted by Magnus
All orders are processed in the evening anyway.. or at least after normal work hours.

Regardless, I just got the e-mail stating that they expect to ship the pending orders tomorrow. Needless to say my response was not so great.

Sorry for the bad news.
Thanks for keeping us updated so well on this. Maybe once things get caught up it will be an easier workload to handle. Ill be anxiously waiting for an email tomorrow then. Thanks again for updating us.
Old 01-11-2007, 07:26 PM
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Originally Posted by Magnus
All orders are processed in the evening anyway.. or at least after normal work hours.

Regardless, I just got the e-mail stating that they expect to ship the pending orders tomorrow. Needless to say my response was not so great.

Sorry for the bad news.
thank you sir!
Old 01-11-2007, 09:23 PM
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sweet!
Old 01-12-2007, 12:45 PM
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I'm guessing since I haven't gotten an email yet that my order hasn't been processed?

Is there anything I can do in the mean time while I wait? Any software I can download etc.

Thanks.
Old 01-12-2007, 12:57 PM
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still early in the day, hopefully we'll hear something later in the evening
Old 01-12-2007, 01:18 PM
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How does this work?You get a email,download it to your car computer?I have no idea.Im putting a ls1 6 speed in a s10 with some stuff on it.I am trying to understand how this works.
Old 01-12-2007, 01:32 PM
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You'll get your application key via email this ultimatly tells the hardware how many credits you have

you'll receive your hardware via ups

you'll install the software onto your laptop

you'll read your stock file from your pcm via the hardware

you'll edit said file via the software

you'll write the new file back to your pcm via the hardware
Old 01-12-2007, 01:46 PM
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Man man man,Now is when I'm getting scared!I appreciate the info,Im going to call Patriot and see when i order their stuff if They can tune it for me.I have no idea what in the hell I would be doing.Thanks for the info though.Absolutly no clue!!EDIT: Forgot to ask how would you know what tune is best for your car?This is like talking chineze to me.
Old 01-12-2007, 02:13 PM
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Anybody get an email today ?????


DH
Old 01-12-2007, 02:53 PM
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Originally Posted by dirty howie
Anybody get an email today ?????


DH

Nope, getting close to being pissed.
Old 01-12-2007, 03:17 PM
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Originally Posted by 02Reaper
Nope, getting close to being pissed.
Yeah I hear u man! I guess Im not patient enough....
Old 01-12-2007, 03:31 PM
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Originally Posted by Black Raven
Yeah I hear u man! I guess Im not patient enough....
I think we are being more than patient. Initially when I ordered, I thought my shipment would be coming from florida. I guess they are coming from california now putting it a week from me. This is aside from the week that it is taking for my order to even ship. It would be different if the money was still in my account, but my money is in one of their accounts and my stuff needs to be on its way, along with everyone else's also.
Old 01-12-2007, 03:38 PM
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Originally Posted by Magnus
All orders are processed in the evening anyway.. or at least after normal work hours.
Guys... Last I checked right now is still normal business hours... (especially considering california it's only 1:30 or so)

Keith's relaying the information he's getting from their new shipping company...

This is the worst time of year for many companies due to all the holidays (plus many companies will be short handed the first week or january due to vacation time)

Once you receive HPT you'll be very pleased w/the capabilities and quality
Old 01-12-2007, 03:42 PM
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1:42 in CA right now, and UPS pickup is at 4pm.

All application keys are deployed in evenings, not during the day.
Old 01-12-2007, 03:59 PM
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Originally Posted by 02Reaper
Nope, getting close to being pissed.
Hey...I wouldn't get pissed over this. I'm sure they want to get their product out as much as we want to get it. We all know this is a good product with excellent support........and we will eventually be happy.

Just try to be paitient like me .......

.............pretty soon I will pass out and all will be good!!!!!!


DH
Old 01-12-2007, 05:03 PM
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1 hour to go until 4:00 pm in california. No email yet.
Old 01-12-2007, 06:10 PM
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well, no email. should be 4:08 now in california. Too late to go out ups now huh?



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