Was Firestone BSing me?
Was Firestone BSing me? I went to get my alignment done today since I just lowered my car. After they had it up in the air the manager said that they couldn't do it because it required a special tool. So all they did was the correct the toe a little bit.
BUT... after the guy saw that I wasn't happy... he told me he wasn't going to charge me anything. So that was nice of him
So is the "special tool" bullcrap? Or is there something that I've never heard of before...
Here is what the paper said that he gave me...
Front Left:
Camber before:-0.3 After:Same
Caster before: 5.0 After: Same
Toe before:-0.03 After: 0.00
Front Right:
Camber before:-.7 After: Same
Caster before:6.3 After: Same
Toe before:-.06 After -0.02
Also the rear toe is weird...
Left: 0.12 Right -0.06
BUT... after the guy saw that I wasn't happy... he told me he wasn't going to charge me anything. So that was nice of him
So is the "special tool" bullcrap? Or is there something that I've never heard of before...
Here is what the paper said that he gave me...
Front Left:
Camber before:-0.3 After:Same
Caster before: 5.0 After: Same
Toe before:-0.03 After: 0.00
Front Right:
Camber before:-.7 After: Same
Caster before:6.3 After: Same
Toe before:-.06 After -0.02
Also the rear toe is weird...
Left: 0.12 Right -0.06
TECH Resident
Joined: Mar 2002
Posts: 782
Likes: 0
From: North Las Vegas, NV
Do you have aftermarket k-member and/or front control arms?
If not, then there is no reason that they couldn't take care of you.
If so, some places will not touch an aftermarket setup, for whatever reason.
If not, then there is no reason that they couldn't take care of you.
If so, some places will not touch an aftermarket setup, for whatever reason.
The manager at the firestone here encouraged me to get aftermarket suspension components (i had something bent), because then he could dial in exactly what i wanted instead of just moving things within "spec".
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I honestly wasn't sure if he was right. But I was like 85 percent confident that you didn't need some kind of tool. So while he was on the computer I said that I've never read any of you guys talk about the special tool. Then he said that "well then they must have no idea what they are talking about" I was kinda buzzed and I snapped back with a "ummmm yes they do!" haha because that kind of offended me! He's like "my guys in there are smart and ASE certified" bla bla bla...
I don't see any reason for him NOT to do my car...and since he didn't make me pay... maybe he just didn't know???
I don't see any reason for him NOT to do my car...and since he didn't make me pay... maybe he just didn't know???
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Verdad Gallardo So I looked in my GM manual and t references a tool for seting Front Caster Camber, Adjusting Tool J 38658 is what they call it.
Teching In
Joined: Oct 2007
Posts: 28
Likes: 0
From: Memphis, TN
I took my stingray vette with all aftermarket a arms there once to get aligned, but everything still aligned like factory i was told they couldnt quit get mine right either, I honestly think it was worse after it came out than going in I would never take it there for a alignment again, simply because all my bushings arms and everything was brand new but they claimed they coudlnt get it aligned
"So is the "special tool" bullcrap? "
There is a ""special tool" made, but "who" needs it, I retaired in '07 after 30 years aligning autos( front/rear/sideways I never say a need for this tool, I only used screw driver/pry bar ( tried the tool once and the pry bar works faster for me)
"Here is what the paper said that he gave me..."
Front Left:
Camber before:-0.3 After:Same
Caster before: 5.0 After: Same
Toe before:-0.03 After: 0.00
Front Right:
Camber before:-.7 After: Same
Caster before:6.3 After: Same
Toe before:-.06 After -0.02
Also the rear toe is weird...
Left: 0.12 Right -0.06
OK.. camber is ok -----I like a little postive
caster has a little muck differance side to side...I like only about 0.50 more on right not the 1.3 you have --this may cause pull to lefr which would put you into a head on kiss
I like a lttle postive toe ( which you had before the tech begain )
now you are a little neg on toe, not a bigge, may allow a little road wander and a small amount of wear on inside of tires
rear toe a'nt bad .... Rear Thrust Line be a little postive..
I pull very stright with about the same
BUT auto are about like the ladies, most have their likes/dislikes
Just my 0.02s Johnny
There is a ""special tool" made, but "who" needs it, I retaired in '07 after 30 years aligning autos( front/rear/sideways I never say a need for this tool, I only used screw driver/pry bar ( tried the tool once and the pry bar works faster for me)
"Here is what the paper said that he gave me..."
Front Left:
Camber before:-0.3 After:Same
Caster before: 5.0 After: Same
Toe before:-0.03 After: 0.00
Front Right:
Camber before:-.7 After: Same
Caster before:6.3 After: Same
Toe before:-.06 After -0.02
Also the rear toe is weird...
Left: 0.12 Right -0.06
OK.. camber is ok -----I like a little postive
caster has a little muck differance side to side...I like only about 0.50 more on right not the 1.3 you have --this may cause pull to lefr which would put you into a head on kiss
I like a lttle postive toe ( which you had before the tech begain )
now you are a little neg on toe, not a bigge, may allow a little road wander and a small amount of wear on inside of tires
rear toe a'nt bad .... Rear Thrust Line be a little postive..
I pull very stright with about the same
BUT auto are about like the ladies, most have their likes/dislikes
Just my 0.02s Johnny
Last edited by SS SLP2; Jul 22, 2012 at 01:22 AM.
TECH Apprentice
Joined: Dec 2006
Posts: 343
Likes: 1
From: Petaluma, Ca
I started doing my own alignments and tried using a pry bar, but it turned out (for me) to be a pita to use. I found it to be hard to hold and tighten the control arm and get it anywhere near the camber degree I wanted. I bought 'the tool' and found it to be easier to use. The alignment tool will keep the control arm still without having to tighten the bolt so I can get out from under the car and check my camber/caster 'gauge'. If it's not at the degree I want, I can crawl back under the car, crank the alignment tool in or out, then get out and check it again. But I'm not ASE 'certified' so what do I know...lol!
So his tech did not have the tool needed to complete the job properly for whatever reason, didn't want to pry on your car with a big *** pry bar, adjusted your toe and sent you on the way without you having to pay and your complaining about that... WOW Firestone sucks dick!
So his tech did not have the tool needed to complete the job properly for whatever reason, didn't want to pry on your car with a big *** pry bar, adjusted your toe and sent you on the way without you having to pay and your complaining about that... WOW Firestone sucks dick!
or
Maybe they knew and tried to squeez by well knowing they could not do the job. In that case yes they do suck.
So his tech did not have the tool needed to complete the job properly for whatever reason, didn't want to pry on your car with a big *** pry bar, adjusted your toe and sent you on the way without you having to pay and your complaining about that... WOW Firestone sucks dick!
What if you went to get a cam installed at a place that does cam installs... and they take off your valve covers and say "sorry can't do it... we don't have a spring compressor" Same concept...