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Old 02-12-2012, 11:18 PM
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Has anyone who purchased the hp pro received there 2 free credits? I submitted my proof of purchase to HP tuners in Dec 2011 via there website. I finally submitted a question on there forum 2 weeks ago. I was told that everyone who submitted the proper documentation had received there credits in early January 2012 and they were looking into it....

Jason Hall
Old 02-13-2012, 08:12 AM
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Correct, the credits were issued on the 19th of January.
Old 02-13-2012, 08:52 AM
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I was corresponding with Jay a couple weeks ago and he said he would look into my submission but haven't heard back from him. He said he would have to speak with the owners. I resubmitted my proof of service as well to him. I would like a response why I was bypassed for the additional credits.

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Jason Hall
Old 02-13-2012, 09:11 AM
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I'm not sure, Jay is our sales manager, I would highly recommend emailing him to try and figure out whats going on.
Old 02-13-2012, 10:31 AM
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2 free credits? you get 6 credits with the pro when you buy it, or at least i did a few years back. If they were giving credits away I definitly didnt get any free ones
Old 02-13-2012, 11:59 AM
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Originally Posted by andrew69_04
2 free credits? you get 6 credits with the pro when you buy it, or at least i did a few years back. If they were giving credits away I definitly didnt get any free ones
It was a promo we ran for the last quarter of 2011, ie if you purchased an interface in the last quarter you got an extra 2 credits free of charge.
Old 02-13-2012, 11:22 PM
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Thanks,
I've sent another email to Jay this evening.

Jason Hall
Old 02-16-2012, 12:04 AM
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Resolved ! Thanks Jay




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