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Intune i2 Tuner not reading my vin#

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Old 05-03-2016, 11:53 AM
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Default Intune i2 Tuner not reading my vin#

What's up fellas, Has anyone on here experienced your intune i2 Tuner device not being able to recognize your vehicles vin#? It will not recognize vin# auto or manually when entered. This is my second tuner both were brand new out the box and I'm getting same message from both tuners. Car is a 2009 impala SS. Any help or advice would be highly appreciated Thanks.
Old 05-03-2016, 02:58 PM
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has the car been owned by anyone else? is the ecm locked? My gto had the same problem when i went to hand tune before the dyno...the previous owner messed with the ECM.
Old 05-03-2016, 03:25 PM
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Yea 1 owner before I purchased vehicle and the dealer told me it was an old lady. I don't think the ecm is locked neither. It's weird because when I plug in a scan tool and go to vehicle info it shows my vin# so I'm very confused to why the tuner device wont recognize vin#. Thanks for your response
Old 05-03-2016, 03:29 PM
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seems strange...is your tuner fully updated with new software? A dealer will tell you anything.
Old 05-03-2016, 03:34 PM
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Yes I updated it with most recent software. Yea that is true but luckily they had car fax to prove it
Old 05-03-2016, 03:35 PM
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right on...i would probably talk to there tech support for the best help.
Old 05-03-2016, 03:37 PM
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That's the next step it looks like I guess lol. Hey thanks for your replies man I appreciate it
Old 05-03-2016, 03:39 PM
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no problem, goodluck man
Old 05-04-2016, 09:45 AM
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any aftermarket/non-factory electronics or electrical items? if so, they need to be disconnected..

battery has to have a good full charge..

key turned to ON position..

everything inside the car turned off (lights, radio, fan/blower, etc), doors closed...
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Old 05-04-2016, 10:04 AM
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[QUOTE=06MonteSS;19248389]any aftermarket/non-factory electronics or electrical items? if so, they need to be disconnected..

battery has to have a good full charge..

key turned to ON position..

everything inside the car turned off (lights, radio, fan/blower, etc),

No aftermarket electronics installed on car. But how ever the very first time I went to hook up the tuner my battery did die after trying to get it to work. Had car jumped that weekend so following day I drove around for about 15mins to charge up battery before trying it again. Tried it again and got same message (vin# not recognized ). I did accidently start car when it said turn key to ON position so don't know if that messed something up? Everything was turned off when trying to hook up tuner. Do you think a bad battery would cause this to happen even if I drove around to get it some what charged up?
Old 05-04-2016, 10:35 AM
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it's quite possible.. I would put a battery charger on the car and get the battery fully charged..

and if it still doesn't work, then something is funky with the car/ecm somewhere, since you mentioned that another programmer wouldn't work either..
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Old 05-04-2016, 01:10 PM
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I'm going to buy a new battery to solve that problem. So if I replace battery and still get this problem what would you suggest on next step? Was told by Tech Support to go to dealer and have vin# reprogrammed to ecm but that doesn't seem right to me because if I plug in a scan tool it works just fine and when i go to vehicle info it shows vin#.
Old 05-04-2016, 01:30 PM
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Coulld it be an abs or body contro module fault stored in ecm but not showing on our type of scanners?
Old 05-04-2016, 01:40 PM
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What do you mean not showing up on our type of scanners?



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