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Griot's Garage - Customer Service

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Old 01-11-2008, 01:19 PM
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Default Griot's Garage - Customer Service

I placed an order from Griot's Garage a couple of weeks ago. Last night, I was playing with my bottle of Speed Shine, when I noticed a leak from the bottle where the sprayer attached. I shot an email this morning to their customer service department, and with no questions asked, I got a response saying that a replacement bottle was on it's way.

Always appreciate being taken care of...thanks, Griot's.
Old 01-11-2008, 02:10 PM
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I have only had one problem through the years with them. When it was brought to their attention it was fixed quickly. Great products and customer service.
Old 01-11-2008, 04:36 PM
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useless post under "appearance and detail"...
Old 01-11-2008, 04:59 PM
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Originally Posted by QWIK Z of OP
useless post under "appearance and detail"...
pot.



I have never had an issue with Griot's, I just don't use very many of their products.
Old 01-11-2008, 06:03 PM
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Originally Posted by QWIK Z of OP
useless post under "appearance and detail"...
Except for the fact that they are detailing products.

Thanks for *your* useless post.
Old 01-11-2008, 06:14 PM
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well your statement was not about how well the products worked. it was about customer satisfaction. there is a section titled "LS1TECH Sponsor Feedback-
Tell us about your sponsor transactions".

Thanks for *your* useless postS.
Old 01-11-2008, 06:16 PM
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They will send you a free DVD on cleaning..just ask..I have 2.
Old 01-11-2008, 09:34 PM
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Originally Posted by QWIK Z of OP
well your statement was not about how well the products worked. it was about customer satisfaction. there is a section titled "LS1TECH Sponsor Feedback-
Tell us about your sponsor transactions".

Thanks for *your* useless postS.



At first I sided with Zane, ..., but after reading this one, ..., I gotta agree.
'Sponsor Feedback." Are they a sponsor? I'd better go look, ...



Edit: They are not a sponsor. Now I feel a lock coming on, ...
Old 01-11-2008, 09:56 PM
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Give me a break. Guess that's what I get for trying to share an experience.

There are products (in every section) that are talked about all the time who aren't sponsors. I didn't post links, I didn't spam, etc. I'll make a note not to post anything helpful in the future.

Last edited by ZaneO; 01-11-2008 at 10:03 PM.
Old 01-11-2008, 10:01 PM
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How do you like their products compared to Zaino and Adam's?

I do like their microfiber shop towels.
Old 01-11-2008, 10:03 PM
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do we have a detailing sponsor?
Old 01-11-2008, 11:38 PM
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Thanks for sharing Zane. I was just thinking about buying some stuff from them. You seem to always have informative and USEFUL posts, so just ignore the trolls.
Old 01-12-2008, 12:12 AM
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Originally Posted by Phoenix 5.7
do we have a detailing sponsor?
Tropi-care.com

The only thing I've tried from Griots is their wax which I didn't like too much. It shines good and has decent durability but it's not user friendly IMO.
Old 01-12-2008, 08:34 AM
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Originally Posted by 2002 SS #476
How do you like their products compared to Zaino and Adam's?
So far, all I've tried is their Car Wash, Speed Shine, and Interior Cleaner. I think the car wash is one of the best I've used (I did a review on it sometime back). I haven't used the Speed Shine too much, so I'm not quite ready to compare it yet. The Interior Cleaner isn't too strong, but it's effective for those weekly/monthly clean-ups.

Originally Posted by kerryt1
I was just thinking about buying some stuff from them. You seem to always have informative and USEFUL posts, so just ignore the trolls.
Thanks
Old 01-12-2008, 09:26 AM
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zane im with you i use there stuff and there wax is great and its not user friendly at first but its also not used like your typical wax you gotta read the directions for it. but once you get the hang of it it can yield some awesome results
Old 01-12-2008, 11:31 AM
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i have the griots kit and have great results using it too. I also have a bum spray bottle, but thats because i dropped it.
Old 01-12-2008, 12:08 PM
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I like Griot's Garage also. I've bought plenty of stuff from them. They do have good customer service. They are upscale though. Their ultimate car wash bucket is awesome.
Old 01-12-2008, 06:59 PM
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Originally Posted by QWIK Z of OP
well your statement was not about how well the products worked. it was about customer satisfaction. there is a section titled "LS1TECH Sponsor Feedback-
Tell us about your sponsor transactions".

Thanks for *your* useless postS.
Who cares?
Old 01-13-2008, 08:35 AM
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That's one of the things that made this board the place that it has become. That's the fact that people can come here and have an exchange of ideas and things about something that's working for them or had good luck without being harassed to death about talking something that is by a non sponsor which wasn't the point. The people pointing fingers here are the instigators not the thread starter.

Last edited by sawedoff; 01-13-2008 at 08:49 AM.
Old 01-13-2008, 10:42 AM
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Originally Posted by QWIK Z of OP
well your statement was not about how well the products worked. it was about customer satisfaction. there is a section titled "LS1TECH Sponsor Feedback-
Tell us about your sponsor transactions".

Thanks for *your* useless postS.

am I reading some of these posts correctly? Are people actually giving Zane grief about posting something in this forum?

Make a list of the top 10 detailers on this forum, and a list of the top 10 most helpful posters in this forum.. Zane's name is on high both of those lists.

Tell us how many people have been helped by your 67 posts?



As I mentioned earlier, I don't use many of their chemicals, but I do use several of their tools. Detailing brushes, pneumatic polishers, pads a some things like that. I am also thinking about giving their small 4" inch oribital a try, just to see what I think of it.



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