MY Entire Fuddle Experience (worth reading)
06-15-2006, 11:25 AM
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MY Entire Fuddle Experience (worth reading) Alright guys i will let you all know this whole story from the top. I ordered and recieved my converter in a good timly manner. I installed the converter and loved it. I punched the car on the highway from a 50mph roll and the converter NEVER locked up after that. From there i contacted the trans shop that did the install and they told me its the converter no doubt about it. The converter didn't even try to lock not unlock-lock ect. just not locking at all. I posted on here and contacted John at Fuddle Racing and everyone on here told me it was a tuning issue not the converter and John sayd he didn't think it was the converter to try some things inside the transmission. I then had the trans shop replace the TCC selonoid, Manifold Pressure Switch, and check all of the check ***** and O rings. The shop said there ya go heres the bill and i guarentee its not fixed but thats what you wanted done so here. I drive the car home and nothing same thing didn't fix anything. As anyone i was pretty upset that i spent all of that money and it wasn't fixed yet. I contacted John once again and told him what happend. He told me he still didn't think it was the converter but he would send a new one out to me and when i unistall the old one send it back. I installed the new one and bingo!!! Locked up perfect, nothing wrong and i'm still driving now. The trans shop said told you from the start. I called John and he sent me a call tag for the old converter and i sent it out. The day he recieved it they tore it apart. Upon this they found a peice of the clutch lining missing and that was the reasoning. He credited me for the parts that he told me to put in the trans, labor to swap the converters, parts to swap the converters. I am very VERY pleased with his customer service and would recomend anyone to him.
THANKS AGAIN JOHN AND EVERYONE AT FUDDLE RACING.
THANKS AGAIN JOHN AND EVERYONE AT FUDDLE RACING.
06-15-2006, 11:34 AM
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Like i seriously can't believe how awesome service that was i just talked to John and wanted to get the ok to post all of the info here from him and he said have at it hed be glad to have people read this.
06-15-2006, 11:56 AM
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Originally Posted by Slvr98z28
Like i seriously can't believe how awesome service that was i just talked to John and wanted to get the ok to post all of the info here from him and he said have at it hed be glad to have people read this.
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06-15-2006, 12:19 PM
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I am having similar problems with my Fuddle (or transmission). This sounds encouraging that he is willing to work with us. Although I haven't done anything to the tranny yet...
06-15-2006, 02:18 PM
#10
You guys are congradulating him for poor quality control??? How the hell can they not see that before welding up the unit? Just the fact that someone else posted claiming to have the same problem is a real testament to his work.
He probably just refunded because most of his transactions are paypal and he figured you would try and charge back if he didn't do something.
He probably just refunded because most of his transactions are paypal and he figured you would try and charge back if he didn't do something.
06-15-2006, 02:42 PM
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Originally Posted by 2002_Z28_Six_Speed
You guys are congradulating him for poor quality control??? How the hell can they not see that before welding up the unit? Just the fact that someone else posted claiming to have the same problem is a real testament to his work.
He probably just refunded because most of his transactions are paypal and he figured you would try and charge back if he didn't do something.
He probably just refunded because most of his transactions are paypal and he figured you would try and charge back if he didn't do something.
06-15-2006, 03:34 PM
#13
I've talked to people that have gotten a bad converter from just about every company, how the company handles something after the fact is very important.
Right now fuddle is the new kid on the block so he's just going through the hazing process that always happens. Customer service like that is almost unheard of now, let alone admitting to what the problem really was and accepting responsibility for it.
Right now fuddle is the new kid on the block so he's just going through the hazing process that always happens. Customer service like that is almost unheard of now, let alone admitting to what the problem really was and accepting responsibility for it.
06-15-2006, 05:19 PM
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exactly and that's another reason I wanted to find out from him about posting this thread and he said hey I settled up what else could I do and admitted the problem. I am just realuy impresses as you said service like that is almost unheard of now
06-15-2006, 06:37 PM
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Originally Posted by 2002_Z28_Six_Speed
You guys are congradulating him for poor quality control??? How the hell can they not see that before welding up the unit? Just the fact that someone else posted claiming to have the same problem is a real testament to his work.
He probably just refunded because most of his transactions are paypal and he figured you would try and charge back if he didn't do something.
He probably just refunded because most of his transactions are paypal and he figured you would try and charge back if he didn't do something.
People make mistakes all the time (even Yank, TCI, Vig, ect..), not many own up to it, John did
06-15-2006, 07:50 PM
#19
Originally Posted by 2002_Z28_Six_Speed
You guys are congradulating him for poor quality control??? How the hell can they not see that before welding up the unit? Just the fact that someone else posted claiming to have the same problem is a real testament to his work.
He probably just refunded because most of his transactions are paypal and he figured you would try and charge back if he didn't do something.
He probably just refunded because most of his transactions are paypal and he figured you would try and charge back if he didn't do something.
Your a moron.
06-15-2006, 07:57 PM
#20
Quote:
Originally Posted by 2002_Z28_Six_Speed
You guys are congradulating him for poor quality control??? How the hell can they not see that before welding up the unit? Just the fact that someone else posted claiming to have the same problem is a real testament to his work.
He probably just refunded because most of his transactions are paypal and he figured you would try and charge back if he didn't do something.
Originally Posted by 2002_Z28_Six_Speed
You guys are congradulating him for poor quality control??? How the hell can they not see that before welding up the unit? Just the fact that someone else posted claiming to have the same problem is a real testament to his work.
He probably just refunded because most of his transactions are paypal and he figured you would try and charge back if he didn't do something.