Calling out APS
08-21-2009, 04:56 PM
#281
Launching!
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I think a lot you you guys/gals are being a bit too harsh on Peter.
I don't think Peter ever said that we would be getting genuine Mits Turbos.
The turbos seem to have reliability problems, but it is disappointing that no one who had a bad turbo has sent it to APS to investigate. How are they supposed to improve their product if they don't see any failed units.
As for APS stopping the production of turbo kits for american cars, that is a business decision they had to make. In order for them to keep the prices low, they probably need to buy large quantities (20+) of parts. If they order parts for 20+ kits, then those parts (and the $) sits on their shelf until someone buys it. With the first couple batches, they waited until they had x amount of pre-orerders before they produced any of the kits. It probably didn't make sense for them to have all of this $ sitting on there shelves. I am pretty sure I heard a few months back that APS stopped making f-body kits. This thread confirmed that.
I don't have any regrets with my APS kit. From what I can see, all of the parts (minus the turbos) are very high quality. No has had any issues with the other parts. I feel APS knew they were not getting genuine Mits turbos, but they felt the turbos they were getting were reliable enough. The chinese manufacturer problem sent them a very well built turbo that they did there testing with, but when it came to production, the quality went down because the chinese already had the business.
I would have spent the extra $1000 for genuine Mits turbos if I was offered the option.
I have no hard feeling against APS. They offered a nice kit and they delivered. Did I expect the kit to be 100% problem free, no. We are talking about aftermarket auto parts here, how often do you get something that is 100% problem free?
I don't think Peter ever said that we would be getting genuine Mits Turbos.
The turbos seem to have reliability problems, but it is disappointing that no one who had a bad turbo has sent it to APS to investigate. How are they supposed to improve their product if they don't see any failed units.
As for APS stopping the production of turbo kits for american cars, that is a business decision they had to make. In order for them to keep the prices low, they probably need to buy large quantities (20+) of parts. If they order parts for 20+ kits, then those parts (and the $) sits on their shelf until someone buys it. With the first couple batches, they waited until they had x amount of pre-orerders before they produced any of the kits. It probably didn't make sense for them to have all of this $ sitting on there shelves. I am pretty sure I heard a few months back that APS stopped making f-body kits. This thread confirmed that.
I don't have any regrets with my APS kit. From what I can see, all of the parts (minus the turbos) are very high quality. No has had any issues with the other parts. I feel APS knew they were not getting genuine Mits turbos, but they felt the turbos they were getting were reliable enough. The chinese manufacturer problem sent them a very well built turbo that they did there testing with, but when it came to production, the quality went down because the chinese already had the business.
I would have spent the extra $1000 for genuine Mits turbos if I was offered the option.
I have no hard feeling against APS. They offered a nice kit and they delivered. Did I expect the kit to be 100% problem free, no. We are talking about aftermarket auto parts here, how often do you get something that is 100% problem free?
yes, we understand this, but you are missing the entire point the OP was trying to make. stopping myself short of swearing and getting out of hand here, the customer service and relations from peter and aps are absolutely horrible. any self respecting company worth their weight of the products that they sell would step up to the plate and not only answer the questions laid out in front of them, but also at the very least attempt to fix the problem.
08-21-2009, 05:28 PM
#285
On The Tree
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Just a suggestion I hope someone at APS, Peter or not, addresses these quality issues. Bad word of mouth is the venomous snake of the business world, the initial bite stings...but it's the rapidly spreading poison that can kill ya (or seriously injure an appendage).
That being said, just a couple of I'm-not-a-lawyer-so-this-is-not-legal-advice points:
1) for those looking to reproduce certain parts, please thoroughly investigate any patenting issues with regard to parts and design (if you haven't already)
2) Should anyone be considering any sort of civil action, most notably claims of misrepresentation, carefully document and securely store all web page information or messages you've received that you believe constitute this
2.5) call a real lawyer, cause I"m not one
That being said, just a couple of I'm-not-a-lawyer-so-this-is-not-legal-advice points:
1) for those looking to reproduce certain parts, please thoroughly investigate any patenting issues with regard to parts and design (if you haven't already)
2) Should anyone be considering any sort of civil action, most notably claims of misrepresentation, carefully document and securely store all web page information or messages you've received that you believe constitute this
2.5) call a real lawyer, cause I"m not one
08-21-2009, 05:32 PM
#286
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good read.
dear LS1tech(IB) please strip APS of their sponsor status. are you trying to look out for your members or are you only interested in making a buck like this peter d-bag who I would say does a pretty damn good job representing APS.
dear LS1tech(IB) please strip APS of their sponsor status. are you trying to look out for your members or are you only interested in making a buck like this peter d-bag who I would say does a pretty damn good job representing APS.
08-21-2009, 05:41 PM
#288
why is that?
08-21-2009, 06:19 PM
#289
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This is the worst part in reading this thread. Why do you sound "happy" that you're not producing these systems anymore and you seem to take pleasure in the fact that the consumers with issues will not be able to come to you for help since you are now "out of the f body business", basically washing your hands of the situation.
why is that?
why is that?
08-21-2009, 07:50 PM
#291
Teching In
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LOL, then next time you try to say that, why don't you, UH, TRY SAYING THAT...
Instead of this rubbish:
Do you understand English? Do you understand what you wrote FAILS MISERABLY in calling to the sympathies of wronged customers? Instead, that calls to the sympathy of how tough the situation is for the turbo/performance shops, the completely opposite party in the spectrum...
This thread isn't about the tough time shops are going through... LOL. It's about what CUSTOMERS are going through.
Learn basic skills in expressing yourself through the written language. Not my fault *******.
I (or anybody else) don't have to be responsible when someone doesn't know how to communicate. That's why I posted what I posted. Carry on.
Instead of this rubbish:
Do you understand English? Do you understand what you wrote FAILS MISERABLY in calling to the sympathies of wronged customers? Instead, that calls to the sympathy of how tough the situation is for the turbo/performance shops, the completely opposite party in the spectrum...
This thread isn't about the tough time shops are going through... LOL. It's about what CUSTOMERS are going through.
Learn basic skills in expressing yourself through the written language. Not my fault *******.
I (or anybody else) don't have to be responsible when someone doesn't know how to communicate. That's why I posted what I posted. Carry on.
08-22-2009, 12:16 AM
#299
I think it was funny that Peter jumped right on my question about if anyone had found out about the manifolds or intercooler.
With all the companies that have copied other peoples great designs, sway bars, intakes..etc. I really think someone should copy this kit and "change" it and put it back on the market then give shitty one line answers to Peter like he has done to his customers.
With all the companies that have copied other peoples great designs, sway bars, intakes..etc. I really think someone should copy this kit and "change" it and put it back on the market then give shitty one line answers to Peter like he has done to his customers.
08-22-2009, 12:29 AM
#300
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Car at the dragstrip, impeller bearings fail and leak oil, oil on tires, car spins out you get the idea. Wouldn't necessarily have to happen at the dragstrip either.